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models, specifically:
Yealink T41G/T42G/T46G/T48G
Polycom VVX 300/400/500/600
From an end user point of view, the system should be configured for optimum performance,
be it a system with Yealink phones or the Polycom ones. They all support a common set
of features which work flawlessly with the key systems device, and the main difference
is whether you are using phones with a touchscreen, where physical buttons are shown as
selection on the screen, like VVX500 or VVX600, or phones with classic physical buttons
and normal screen.
2.2
Work hours
By default your key systems environment will be preset with the fixed work hours and work
days. This rule will be enforced on inbound calls, which means that during the official work
hours any inbound calls will hit the monitored lines on the phones, and the users of the system
would be able to answer them. Any call that comes outside that time span, will default to the
extension number 100, and will not ring the lines on the phones' BLFs.
During out of hours inbound calls will be redirected to default destination, but outbound
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and extension to extension calls will still be functional.
Work hours and the default destination can be altered, please discuss this with manage-
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ment and your IT administrator.
Chapter 2. Key systems overview
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