Keithley KPCI-PIO32IOA User Manual page 44

KPCI-PIO32IOA and KPCI-PDISO8A User's Manual
24. Replace the faulty board(s). Do one of the following:
• If only one KPCI-PIO32IOA or KPCI-PDISO8A board was installed when the problem
occurred, proceed as follows:
a. Leave the OK board in the expansion slot as a replacement. To repair or replace the
faulty board, contact Keithley as described in
b. Skip to step 27.
• If more than one board was installed when the problem occurred, determine which one is
faulty, starting with step 25.
25. Check whether an original board—a board that you removed in step 1—is detected as a PCI
resource. Proceed as follows for the Windows 95/98/Me operating system (a different proce-
dure is required for Windows NT/2000/XP):
a. Turn OFF the computer.
b. Remove the KPCI-PIO32IOA or KPCI-PDISO8A board.
c. Reinstall the computer cover.
d. Turn ON the computer.
e. Clear KPCI-PIO32IOA and KPCI-PDISO8A boards from Windows 95/98 device man-
ager, if any are listed. (Otherwise, when you reboot the computer, the computer may still
say that empty PCI slots that once held the OK KPCI-PIO32IOA and KPCI-PDISO8A
board are PCI resources.) Proceed as follows:
1. Right-click the My Computer icon on your desktop.
2. On the menu that appears, click Properties.
3. On the System Properties dialog box that appears, click the Device Manager tab. The
Device Manager appears.
4. In the Device Manager, look for a DriverLINX drivers item.
5. If you find a DriverLINX drivers item with a + sign to the left of the item, click the
+ sign. A second level list may appear containing one or more boards.
6. Delete any KPCI-PIO32IOA and KPCI-PDISO8A boards, only, from the list by high-
lighting the item and clicking the Remove button.
f. Perform step 1, only, of the procedure
later in this section.
g. Turn OFF the computer.
h. Install one of the original KPCI-PIO32IOA or KPCI-PDISO8A boards in a PCI slot
known to be satisfactory.
i. Reinstall the computer cover.
j. Perform step 3, only, of the procedure
later in this section.
k. Based on the results of step 25j, do one of the following:
• If, in step 25j, the original board that you checked is not recognized as a PCI
resource, you have located the faulty board. Do the following:
1. Replace it with the OK board. (To repair the faulty board or obtain a new one,
contact Keithley as described in
2. Skip to step 27.
• If, in step 25j, the original board that you checked is recognized as a PCI resource,
but you have not yet checked all original KPCI-PIO32IOA and KPCI-PDISO8A
boards as PCI resources, repeat steps 25e through 25k for each additional original
board.
• If you have reached this point after checking all original KPCI-PIO32IOA and
KPCI-PDISO8A boards as PCI resources, and each board has been recognized as a
PCI resource, then continue with step 26. Probably one of the boards has faulty I/O.
Troubleshooting
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