Keithley KPCI-PIO32IOA User Manual page 41

5-6 Troubleshooting
c. On the System Properties dialog box that appears, click the Device Manager tab. The
Device Manager appears.
d. In the Device Manager, look for a DriverLINX drivers item.
• If you find a DriverLINX drivers item with a + sign to the left of the item, click the
+ sign. A second level list may appear containing one or more boards.
• If you do not find a DriverLINX drivers item, skip to step 6.
e. Delete any KPCI-PIO32IOA and KPCI-PDISO8A boards, only, from the list by high-
lighting the item and clicking the Remove button.
6. Check if the computer finds an OK board to be a PCI resource in a slot from which you
removed a KPCI-PIO32IOA and KPCI-PDISO8A board.
a. Shut down Windows 95/98/NT and turn OFF power to the host computer.
b. Perform the procedure
7. If you had originally installed additional KPCI-PIO32IOA and KPCI-PDISO8A boards in
other PCI slots, then repeat step 6 with the OK board in each of these other slots.
8. Based on the results of steps 6 and 7, do one of the following:
a. If the board is recognized as a PCI component in all slots tested, then there may be soft-
ware issues. Skip to step 16.
b. If the OK board is not recognized as a PCI component in all slots tested, then a PCI slot
connector(s) is suspect. Continue with step 9.
9. Make sure that the suspect slot connector and the board contacts have been wiped adequately
and are properly mated. Do the following:
a. Turn OFF power to the host computer.
b. Remove and reseat the board a few times in the suspect PCI slot connector. This creates a
wiping action to improve the probability of good contact.
c. Make sure that the board is firmly seated in the suspect PCI slot connector.
d. Replace the cover of the computer.
e. Turn ON power to the host computer.
10. Check if the computer now finds the OK board to be a PCI resource in the suspect slot con-
nector. Use step 3, only, of the procedure
11. If you found more than one suspect slot connector, then repeat steps 9 and 10 with the OK
board in the other suspect slot connectors.
12. Based on the results of steps 9 through 11, do one of the following:
• If the board was recognized as a PCI resource in all slots tested, then the cause of the
problem was probably high contact resistance, which apparently has been corrected by
the wiping action. Skip to step 27.
• If the OK board was not identified as a PCI resource in all slots tested, then any slots in
which it was not identified are still suspect. Continue with step 13.
13. Based on the history of steps 6 through 12, do one of the following actions,
• If, at this point, both of the following are true, then install and test the OK board in a pre-
viously unused slot to confirm that the originally tested slot(s) (rather than some other
factor) was at fault:
– The OK board was not identified as a PCI resource in any slot that you tested.
– You have a PCI slot that was unused before you started the problem isolation scheme.
KPCI-PIO32IOA and KPCI-PDISO8A User's Manual
"Checking for board as a PCI
"Checking for board as a PCI
resource" found later in Section
resource."
5.