Keithley KPCI-PIO32IOA User Manual page 42

KPCI-PIO32IOA and KPCI-PDISO8A User's Manual
Proceed as follows:
a. Turn OFF power to the host computer.
b. Move the KPCI-PIO32IOA or KPCI-PDISO8A board to the slot that was unused
before you started the problem isolation scheme.
c. Reinstall the cover of the computer.
d. Perform step 3, only, of the procedure
later in Section
e. Continue with step 14.
• If, at this point, you do not have a PCI slot that was unused before you started the prob-
lem isolation scheme, continue with step 14.
14. Based on the history of steps 6 through 13, do one of the following:
• If, at any point in steps 6 through 13, the OK board was identified as a PCI resource in at
least one slot on the host computer, then any slot in which it did not work is likely defec-
tive. Continue with step 15.
• If you only had one slot in which to install the OK board, assume that this slot is defec-
tive. Continue with step 15.
• However, if at this point you have tested the OK board in multiple slots and the board has
not been identified as a PCI resource in any slot, then the cause of your problem may be
outside the scope of these diagnostics. Read the instructions in
then contact Keithley for help in isolating the cause of your problem.
15. Replace the defective slot connector, as follows:
a. Turn OFF the computer.
b. Remove the OK board.
c. Have a qualified service person replace the defective PCI slot connector.
d. Skip to step 27.
16. Continuing from step 8, check whether DriverLINX is installed and configured properly to
work with the board and, if problems are found, try to remedy them.
a. Check whether you can start the AIO Panel. Refer to steps 1a through 1d of
the combined board and DriverLINX
b. Based on the results of step 16a above, do one of the following:
• If the AIO Panel starts, the board and DriverLINX are installed and configured prop-
erly. Skip to step 17 of the problem isolation scheme. Your problem may be caused by
faulty I/O.
• If the AIO Panel does not start, the combined board and DriverLINX are not config-
ured properly, or DriverLINX is not installed properly. Continue with step 16c of the
problem isolation scheme.
c. Perform steps 2 through 4 of
tions" in Section 3.
d. Based on the results of step 16c above, do one of the following:
• If the AIO Panel now starts, then skip to step 27.
• If the AIO Panel still does not start, then your problem may be outside the scope of
these diagnostics. Read the instructions in
Keithley for help in isolating the cause of your problem.
17. Perform the following I/O bit test to determine whether you can write and read all I/O bits to
and from the OK board. This test is outlined separately under the heading
"Checking for board as a PCI
5.
installations" in
"Checking the combined board and DriverLINX installa-
Troubleshooting
resource," found
"Technical
Section 3.
"Technical support," and then contact
"I/O
5-7
support," and
"Checking
test".