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Operator Call Error Troubleshooting - Canon iX6500 Series Service Manual

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1-2. Operator Call Error (by Alarm LED Lit in Orange) Troubleshooting
Errors and warnings are displayed by the following ways:
1. Operator call errors are indicated by the Alarm LED lit in orange, and messages are displayed on the
printer driver Status Monitor.
2. Error codes (the latest 10 error codes at the maximum) are printed in the "operator call/service call error
record" area in EEPROM information print.
Buttons valid when an operator call error occurs:
1. ON button: To turn the printer off and on again.
2. Resume/Cancel button: To cancel the job at error occurrence, and to clear the error.
Cycles of
blinking
Error
of Alarm
LED
2 times
No paper in the
rear tray.
3 times
Paper jam.
4 times
Ink may have run
out.
Ink tank not
installed.
5 times
Print head not
installed, or not
properly installed.
Faulty print head
ID.
Print head
temperature sensor
error.
Faulty EEPROM
data of the print
Error
code
1) Check points
[1000] Set the paper in the rear tray, and
press the Resume/Cancel button.
If the error is not cleared,
confirm that no foreign material
is inside the paper feed slot.
[1300] Remove the jammed paper and
press the Resume/Cancel button.
[1600] Replace the applicable ink tank,
or press the Resume/Cancel
button to clear the error without
ink tank replacement. When the
error is cleared by pressing the
Resume/Cancel button, ink may
run out during printing.
[1660] Install the applicable ink tank(s)
properly, and confirm that the
LED's of all the ink tanks light
red.
[1401] Install the print head properly.
If the error is not cleared,
confirm that the print head
contact pins of the carriage are
not bent.
Re-set the print head. If the error
is not cleared, the print head may
be defective. Replace the print
[1403]
head. If the error is not cleared,
confirm that the print head
contact pins of the carriage are
[1405]
not bent.
3 / 52
2) Parts that are likely to be
faulty
- PE sensor board ass'y
- ASF unit
- Pressure roller unit
- ASF unit
- Pressure roller unit
- Spur unit
- Ink tank
- Carriage unit
- Print head
- Carriage unit
- Print head
- Carriage unit

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