Operator Call Error (Alarm Lamp Lit In Orange) Troubleshooting - Canon G1000 Series Service Manual

1-2. Operator Call Error (Alarm Lamp Lit In Orange) Troubleshooting

Errors and warnings are displayed by the following ways:
- Operator call errors are indicated by the Alarm lamp blinking in orange, and the error and its solution
are displayed by the cycles of the lamp blinking.
- Messages during printing from a PC are displayed on the printer driver Status Monitor.
- Error codes (the latest five error codes at the maximum) are printed in the "operator call/service call
error record" area in EEPROM Information Print
Buttons valid when an operator call error occurs:
- ON button: To turn the printer off and on again.
- Black / Color button
To clear and recover from an error. In some operator call errors, the error will
automatically be cleared when the cause of the error is eliminated, and pressing the
Black / Color button may not be necessary.
*2
- Stop button : To cancel the job at error occurrence, and to clear the error.
Cycles
of lamp
Error
blinking
2 times No paper
3 times Paper jam
5 times No cartridge
Print head temperature
sensor error
Non-supported cartridge
15 times Cartridge hardware error
Lighted No ink
*1
:
Error
code
[1000] (1) Paper is not set in the rear tray.
-> Set paper in the rear tray.
(2) The pick-up roller does not operate properly.
-> Replace the pick-up roller ass'y.
(3) The photo interrupter is damaged.
-> Replace the paper end sensor PCB ass'y.
[1300] (1) Foreign material inside the printer
-> Remove it.
(2) The pick-up roller does not operate properly.
-> Replace the right or left pick-up roller Ass'y.
(3) The PE Lever is damaged.
-> Make a product exchange.
[1471] (1) The cartridge contact or the contact pins of the carriage unit are
smeared.
[1403]
-> Clean the cartridge contact or the contact pins of the carriage
(2) The contact pins of the carriage unit are deformed or damaged.
-> Replace the carriage unit.
If the error still occurs, replace the following:
- Cartridge
[1476] (1) Non-genuine cartridge is installed.
-> Install the supported (Canon-genuine) cartridge.
[1472] (1) The cartridge is not installed properly.
-> Install it properly.
(2) Foreign material in the area where the cartridge is installed.
-> Remove it.
(3) The cartridge is damaged.
-> Replace it.
If the error still occurs, replace the following:
- Main PCB ass'y
[1640] (1) The remaining ink level reaches the ink lower limit line on the ink
-> Select your visual check or continuous use of the remaining ink
(8/80)
Check points & Solution
Unit.
tank.
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