Chapter 15 Troubleshooting - Denso GT10Q-SB User Manual

2d code handy scanner
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Chapter 15 Troubleshooting

Problem 1: Low reading efficiency.
Probable cause
A target code is not within the scan range of the
reading window.
The code may be smeared.
The code may be blurred.
Problem 2: Cannot read 2D codes or bar codes.
Probable cause
The type of the code to scan has not been set as a
readable code.
The scanned bar code contains no check digit,
while the "Enable, with a check digit" parameter is
selected.
The check digit contained in the scanned bar code
is wrong.
The power saving function built in the computer
may be activated.
Problem 3: Bar code data not displayed on the computer screen correctly.
Probable cause
The target Bluetooth
communication.
The target Bluetooth
from your scanner.
®
The Bluetooth
wireless link with the target
®
Bluetooth
device is not established.
The "Scanning w/ Bluetooth
broken" is selected.
Problem 4: Scanner's operation period too short even after recharge.
Probable cause
If fully discharging and then recharging (i.e.
refreshing) cannot solve this problem, the service
life is expired. (See Section 10.1.)
The scanner may not be placed in the charger
properly.
®
device is not ready for
®
device is located too far
®
wireless link
Bring a code within the scan range.
(See Chapter 3.)
Wipe off the dirt from the code.
Use a code clearly printed.
Enable the type of the code to san as a readable code.
(See Section 13.2.)
Select the "Enable, without a check digit" parameter.
(See Section 13.2.)
Use a correct bar code.
Deactivate the power saving function.
Refer to the user's manual of the target Bluetooth
device.
Bring the target Bluetooth
close to each other.
Establish the Bluetooth
®
Bluetooth
device.
Cancel the setting.
(See Chapter 3.)
Replace the battery cartridge.
(See Section 10.2.)
Place the scanner in the charger properly.
(See Section 10.1.)
80
What to do:
What to do:
What to do:
®
device and your scanner
®
wireless link with the target
What to do:
®

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