Warranty And Liability - Zeiss AURA User Manual

AURA handheld NIR
Basic information

2.3 Warranty and liability

The manufacturer guarantees that the instrument is free of material or
manufacturing defects at the point of delivery. Possible defects must be
reported immediately and steps must be taken to minimize damage. The
manufacturer is obligated to rectify any objected damage at his discretion,
either by repairing the instrument or by delivering an intact replacement.
No guarantee is provided for defects caused by natural wear (wearing
parts in particular) and improper use.
The instrument manufacturer shall not be liable for damage caused by
faulty operation, negligence or any other tampering with the instrument,
particularly the removal or replacement of instrument components or the
use of accessories of other manufacturers. Any such action shall lead to a
forfeit of all warranty claims.
With the exception of the work specified in section "6 Maintenance and
spare parts" on page 29 in this manual, no maintenance or repair of
the instrument may be undertaken. Repairs may only be carried out by
ZEISS service staff or persons explicitly authorized by ZEISS. In case of any
malfunction of the device, contact the customer service department at
Carl Zeiss Spectroscopy GmbH (service.spectroscopy@zeiss.com).
Note
You can find more detailed information on warranty claims in the
General Terms and Conditions of Sale of Carl Zeiss Spectroscopy
GmbH� Please find them in the Internet: http://www�zeiss�com/
corporate/en_de/legal-information/company-information�html
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AURA handheld NIR - 2227-503 | User Manual