The return package needs to include:
• Transmitter
• Sales receipt or comparable substitute proof of sale showing the date of purchase
• Transmitter's serial number
• Seller's name and address
• Purchaser's name and address for Dexcom to ship the replacement
Call Dexcom Technical Support Department for delivery information or help:
• Toll free: 1.844.857.6319 (M – F, 6 AM – 6 PM PST)
Upon receipt by Dexcom of a defective transmitter covered by this Limited Warranty,
Dexcom will promptly replace the defective transmitter.
If Dexcom determines the transmitter isn't covered by this Limited Warranty, Purchaser
must pay all shipping charges for the transmitter's return by Dexcom.
Limits on Dexcom's Warranty and Liability Obligations
The Limited Warranty described above is the exclusive warranty for the transmitter,
and in lieu of all other warranties, expressed or implied, either in fact or by operations
of law, statutory or otherwise.
Dexcom expressly excludes and disclaims all other warranties, express or implied,
including without limitation any warranty of merchantability, fitness for a particular
purpose, or non-infringement, except to the extent prohibited by applicable law.
Dexcom shall not be liable for any special, incidental, consequential, or indirect
damages, however caused, and on any theory of liability, arising in any way out of
the sale, use, misuse, or inability to use, any Dexcom Pro Q or any feature or service
provided by Dexcom for use with the Dexcom Pro Q.
These limits on Dexcom's warranty and liability obligations apply even if Dexcom, or its
agent, has been advised of such damages and notwithstanding any failure of essential
purpose of this Limited Warranty and the limited remedy provided by Dexcom.
This Limited Warranty is only provided to the original Purchaser and can't be
transferred to anyone else, and states Purchaser's exclusive remedy.
Dexcom Pro Q
™
System User Guide
Appendix D: Warranty
41
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