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A.2 Dexcom Patient Care Team
The Dexcom Patient Care Team is a group of Certified Diabetes Educators (CDE) and
Registered Nurses (RNs) offering customer care and individualized education services
around Dexcom Pro Q, including:
• Product training – both initial and ongoing (for example, how to use a specific
feature)
• Regularly scheduled webinars at dexcom.com/web-based-education
• How to optimize your Dexcom Pro Q use
Contact Information
• Internet: dexcom.com/dexcom-care
• Phone: Available Monday – Friday, 5:30 AM – 8:00 PM Pacific Time (subject to
change)
• Toll Free: 1.844.857.6319
A.3 Corporate
• Internet: dexcom.com
• Address:
6340 Sequence Drive
San Diego, CA 92121
Dexcom Pro Q
™
System User Guide
Appendix A: Support Teams
35
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Troubleshooting
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