Problems and Solutions
Dialing and transmission problems
Problem
Dialing is not possible.
The power is on, but no
transmission takes place.
Nothing is printed at the
receiving end.
A distorted image is
received at the other end.
208
• Make sure the power cord is properly plugged into
a power outlet.
• Make sure that the telephone line is properly
connected to both the TEL. LINE jack and the wall
jack.
• Make sure that the machine is set to the correct
dialing mode for your telephone line. See Option
Setting 22 in Chapter 7.
• Make sure that the receiving machine has paper.
• Make sure that the telephone line cord is plugged
into the TEL. LINE jack, and not the TEL. SET jack.
• If the receiving machine is in manual mode with no
attendant, reception will not be possible.
• If the receiving machine is not a Sharp model,
make sure it is G3 compatible.
• Check the display for error messages.
• Press the SPEAKER key and check for a dial tone.
• Make sure that the document for transmission is
placed face down in the feeder.
• If ECM mode (Option Setting 9) is turned off, noise
on the telephone line may cause distortion. Try
sending the document again.
• Make a copy of the document on your machine. If
the copy is also distorted, your machine may need
service.
Solution