Call Forward - Polycom VVX 501 Long Format Manual

Call Forward

If you will be out of the office, you may send your calls to another extension or a number
outside of the office system, including your mobile number. Any new voicemail messages will
be left on the forwarding destination voicemail, not your office line. There are three types of
Call Forward:

Call Forward Always — Forwards all calls immediately

Call Forward No Answer — Forwards all calls after ringing the desk phone
If you have multiple phones programmed with your extension, you will not have a Forward
softkey. You will need to use Feature Access Codes (see below under
CALL FORWARD FOR SINGLE PHONE USERS
To Enable/Disable Call Forwarding

Tap the Forward softkey to view this menu:
1. Call Forward "Always"
2. Call Forward "No Answer"
3. Call Forward "Busy"

Tap one of the options

Enter the Call Forward destination

Tap the Enable or Disable softkey

There will be a Forward message displayed near the clock at the top right
CALL FORWARDING FOR MULTI-PHONE USERS
Call Forward Always
To enable

While the phone is idle, dial *72

Enter the number you want to forward to

Press the Speakerphone button

Listen for the prompt, "Call Forwarding Always Service has been activated
successfully. Thank you."

The call will automatically disconnect
Multi-Phone
13
Users).