Polycom VVX 501 Quick Start Manual
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Polycom VVX 501 Quick Start Manual

Polycom VVX 501 Quick Start Manual

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Quick Start Guide

Intermedia Unite
Polycom VVX
501

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Summary of Contents for Polycom VVX 501

  • Page 1: Quick Start Guide

    Quick Start Guide Intermedia Unite Polycom VVX...
  • Page 2 Welcome to Intermedia Unite...

  • Page 3: What's In The Box

    What’s in the box? T42G Polycom VVX 501 A. Phone E. Stand B. Ethernet Cable F. Power Adapter C. Handset Cable D. Handset...

  • Page 4: Guided Setup

    Guided Setup Attach Stand Attach the stand as shown below. Note: To ensure adequate support, fully insert the stand into one of the slots on the back of the phone.* Connect Handset and Optional Headset Note: Your phone supports wired headsets, including electronic hookswitch (EHS) headsets. For connection directions, refer to your headset documentation.

  • Page 5: Connect Cables

    Connect Cables Please follow the diagram to install your phone. Once plugged in, the The voicemail box will be functional with a default greeting. Passthrough Ethernet connection to PC (Optional; extra cable not included) AC Power connection (Optional accessory) Use if Power over Ethernet (PoE) is unavailable...
  • Page 6 Features Polycom VVX 501 Message Waiting Indicator Hookswitch Reversible tab Home key (for wallmount installation) Color touchscreen display Speaker Headset key Speakerphone key Dialpad Mute key Security slot (on side) Volume keys Microphone...
  • Page 7 Voicemail Box Setup RECORDING YOUR PERSONAL VOICEMAIL GREETING Press the “Messages” button, and press the "Connect" soft key. Enter the PIN provided to you by your Administrator, followed by the # key. Select option 3 for personal options. Select option 1 to record your voicemail greeting. Follow the voice prompts to record and check your greeting.

  • Page 8: Commonly Used Features

    Commonly Used Features PLACING OUTGOING CALLS When the phone is not in use: Pick up the handset or press the “Speakerphone” button. Dial an extension or telephone number. When you are already on a call: Press the “Hold” soft key. Press the “New Call”...

  • Page 9: Rejecting An Incoming Call

    REJECTING AN INCOMING CALL Press the “Reject” soft key to immediately send the caller to voicemail. IGNORING AN INCOMING CALL Press the “Ignore” soft key to send the caller to voicemail. Note: The caller will continue to hear ringing for the specified amount of time, defined in the phone’s “No Answer Forwarding”...

  • Page 10: Transferring Calls

    TRANSFERRING CALLS Blind Transfers: While on a call, press the “Transfer” soft key. Dial the desired phone number or extension number. Press the “Transfer” soft key again. The call is automatically transferred. Attended (Consultative or Warm) Transfers: While on a call, press the “Transfer” soft key. Dial the desired phone number or extension number.

  • Page 11: Volume Adjustment

    CALL WAITING (CONTINUED) To Ignore the Second Call: The new call will be displayed under the current call. Tap the second call to select it. Note: The caller will continue to hear ringing for the specified amount of time, defined in the phone’s “No Answer Forwarding” settings. VOLUME ADJUSTMENT In-Call Volume: •...

  • Page 12: Forwarding Calls

    FORWARDING CALLS Press the “Forward” soft key OR Press the “Home” button twice and press the “Forward” option.” If “Always Forward” is currently disabled, “Always (Disabled)” will be displayed. Press 1 for “Always.” Enter / verify the contact number where calls will be forwarded. Press the “Enable”...
  • Page 13 We are here to help. www.intermedia.net/knowledgebase/voice voicesupport@intermedia.net 1.877.880.0055 POLYCOMVVX501-QS-001 ©2017 Intermedia.net, Inc.

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