Polycom VVX500 Quick Start Manual

Bell Aliant Unified Communications
Polycom VVX500/501 and VVX600 Quick Start Guide (R5.4.5, V2.0)
Handset /
Speaker
Volume Control
About the touchscreen
Tap to select and highlight screen items. To scroll, touch the screen,
and swipe your finger up, down, right, or left. To go back to a previous
screen, tap Back.

Phone views

Your phone has three main views: Home, Calls and Lines (default). The
Home and Lines view can be accessed at any time. The Calls view can
also be accessed when you're in one or more calls.
To access the Home view or alternate between the Home and Lines
view, press

Home view

The Home view displays icons you can select to access phone
functions. Touch and hold the page indicator to display more or fewer
icons. You can also swipe the screen to display more icons.

Lines view

The Lines view displays phone lines, favourites and soft keys.
Recent Calls
Voicemail
If your phone is idle, you can press the line key to access the dialer.
Message Waiting Indicator
Line Keys
Home Button
Headset &
Speakerphone
Mute
Phone Line
Favorites
Soft Keys

Calls view

If your phone has one or more calls, you can access the Calls view.
Call color indicates status:
• Dark green – Active call
• Dark blue – Incoming and held calls
• Bright green – Active call is highlighted
• Bright blue – Incoming or held call is highlighted
Tap a call to highlight it. The soft keys control the highlighted call.

Entering data

Use the onscreen keyboard or the dial pad keys to enter information.
To backspace, tap .
To use the onscreen keyboard, tap
To type with the dial pad keys, press a dial pad key repeatedly to view
the character options and stop to select. To enter a space, press ).
To type other characters, tap Encoding or Mode. When using the dial
pad keys, use the 1, *, 0 and # keys.
About calls
Only one call can be active at a time. You can use the handset,
speakerphone or headset for calls. During a call, you can change
modes by picking up the handset or by pressing
TIP: Returning to your calls
If you navigate away from your call(s), tap
Active Call or Calls view again.

Placing calls

Pick up the handset or press
tap .
From the Lines view: tap the phone line, enter the phone number and
tap .
From the Home view: tap the new call, enter the phone number and
tap .
TIMESAVER: Placing calls quickly
Tap a recent call or Favourite, or tap a contacts phone
number in the contact directory.
Holding calls
From Lines, Calls, or Active Call view, tap Hold. If you're in Calls view,
remember to highlight the call first.
To resume a held call, tap Resume from either Lines or Calls view.
Active and highlighted
Incoming
Held
.
or .
to see
or .. Enter phone number and