Polycom VVX 501 Series Welcome Manual
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Polycom VVX 501 Series Welcome Manual

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Polycom VVX 501 & 601 Series Telephone Sets
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SONICTEL WELCOME GUIDE
Welcome to the Cloud! Thank you for choosing Sonictel as your managed
service provider. This manual will guide you through the ini al setup and teach
you the basic func ons of your new enterprise phone system.

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Summary of Contents for Polycom VVX 501 Series

  • Page 1 Polycom VVX 501 & 601 Series Telephone Sets SONICTEL WELCOME GUIDE Welcome to the Cloud! Thank you for choosing Sonictel as your managed service provider. This manual will guide you through the ini al setup and teach you the basic func ons of your new enterprise phone system.

  • Page 2: Placing A Call

    Placing a Call Using the handset: 1. Pick up the handset. 2. Enter the number, and the phone will dial it. Using the speakerphone: 1. With the handset on-hook, press the speaker phone key. 2. Enter the number, and the phone will dial it. Press the speaker phone key , to end the call.

  • Page 3: Call Mute And Un-Mute

    Call Mute and Un-mute Press the mute key, to mute the microphone during a call. Press the mute key, again the un-mute the call. Intercom ( HFAI - Hands Free Answer over Intercom ) To perform a private intercom: 1. Enter the extension number, and then tap the green phone icon.

  • Page 4: Call Forward

    Call Forward To enable call forward: 1. Select the desired forward type: Always Forward ---- Enter *72 , Enter the des na on number when prompted, followed by the # key. Enter *73 to remove. Busy Forward ---- Enter *90 , Enter the des na on number when prompted, followed by the # key.

  • Page 5: Call History

    Call History 1. Tap the call history icon on the top of the screen 2. Tap the Filter icon at the top of the screen, to change between All Calls, Missed Calls, Received Calls and Placed Calls. 2. Select an entry from the list, you can do the following: Tap the desired number to place a call.
  • Page 6 Ring Tones 1. Press the Home so key when the phone is idle, and then select Settings>Basic>Ring Type. 2. Tap the Default account. 3. Tap the ring you would like,and Tap the back arrow icon , to accept the change. Paging 1.
  • Page 7 Sonictel Web Portal Information To access the Sonictel portal: 1. Navigate to www.sonictel.com 2. Click on Customer Login > My Phone 3. Username: ___________________________________________ 4. Password: ___________________________________________ Notes Use this page to take important notes about your new phone system ___________________________________________________________ ___________________________________________________________ ___________________________________________________________...
  • Page 8 Thank you for choosing Sonictel for your Telecom needs! If you require addi onal assistance a er reading through this user guide, please contact your SONICTEL Support team at 1.844.SONICTEL, Op on 3 or open up a Help Desk cket by sending an email with an explana on of the ques on or support@sonictel.com issue that you’re having to Note:...

This manual is also suitable for:

Vvx 601 series

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