Polycom VVX 300 Quick User Manual page 8

Local Hold
Local Hold allows you to keep calls held to your phone. This will keep the call on your
phone and not allow others to pick it up as they can with Park. This can be useful for
answering multiple calls quickly and in succession, or for keeping a phone call on your
phone only when you need to step away.
To retrieve a call from Local Hold, press the Resume soft-key or the Local Hold key.
Assisted Transfer
You may transfer a phone call to any valid telephone number or extension. To transfer
a phone call:
1. Press the Transfer soft or hard key.
2. Dial the phone number or extension you'd like to transfer to.
3. Press the Send soft-key.
4. Wait for the caller to answer before introducing the call
5. If they do not want to accept the transferred call, press the cancel key to end the
attempt
6. Press the Transfer key, or hang up, to transfer the phone call.
Blind Transfer
You may transfer caller directly without waiting for the called party to answer by using
a Blind transfer.
1. Press the transfer soft or hard key
2. Press the Blind soft-key
3. Dial the number or extension you'd like to transfer to
4. If you're transferring to an extension you'll need to press the send key after
dialing
This can also be used to send callers directly to an extension's voicemail box. This can
only be done, using extensions of the phones in your business group. To send a call
directly to voicemail, precede the transferred extension with a 7: