CyberData SIP PAGING ADAPTER Configuration Manual page 29

RING CENTRAL CONFIGURATION GUIDE: SIP PAGING ADAPTER (SPA)
Doc. 931050B Page 28
Bypass Voice-Prompted Paging Menu
There is one final step after registering the paging extension for auto-answer paging. On default,
a caller to the SPA's paging extension will be voice-prompted to enter digits into an IP phone for
paging menu selections. The paging menu also prompts the the opportunity to enter a security
code if enabled.
When provisioned as a RingCentral Paging Device, it is necessary to configure the SPA to
bypass the paging menu and disable the Security Code (disabled on default) in order to allow the
SPA to auto-answer calls to the RingCentral Paging Only group for live paging. Otherwise, the
SPA will wait to receive paging menu selections that are not possible to send to a Paging Device.
This results in a failed page. RingCentral Paging Devices cannot receive DTMF digits during a
call to the Paging Only group.
The necessary settings to disable are located on the Device Configuration page of the web
interface. Make sure the Bypass DTMF Menus (Go straight to page) is checked and Require
Security Code is unchecked (unchecked on default) or else pages to the SPA will not be played
out of the attached analog devices.
Figure 5-21. Device Configuration
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