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Summary of Contents for IEI Technology POC-W24C-ULT3
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POC-W24C-ULT3 FHD Medical Panel PC MODEL: POC-W24C-ULT3 24” FHD Medical Panel PC with Intel® Core™ i7-6600U/Core™ i5-6300U/ Celeron® 3855U CPU, 4 GB DDR4 RAM, Wi-Fi 802.11a/b/g/n/ac, PCAP Touchscreen, 5-Megapixel Camera and Microphone User Manual User Manual Page i Rev. 1.01 - November 28, 2017...
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POC-W24C-ULT3 FHD Medical Panel PC Revision Date Version Changes November 28, 2017 1.01 Added the 150W/19V power adapter as the power supply option August 22, 2017 1.00 Initial release Page ii...
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POC-W24C-ULT3 FHD Medical Panel PC Copyright COPYRIGHT NOTICE The information in this document is subject to change without prior notice in order to improve reliability, design and function and does not represent a commitment on the part of the manufacturer.
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POC-W24C-ULT3 FHD Medical Panel PC Manual Conventions WARNING Warnings appear where overlooked details may cause damage to the equipment or result in personal injury. Warnings should be taken seriously. CAUTION Cautionary messages should be heeded to help reduce the chance of losing data or damaging the product.
POC-W24C-ULT3 FHD Medical Panel PC Table of Contents 1 INTRODUCTION......................1 1.1 O ........................2 VERVIEW 1.2 M ....................3 ODEL ARIATIONS 1.3 F ........................3 EATURES 1.4 F ......................4 RONT ANEL 1.4.1 Backlit Touch Buttons ..................5 1.5 L ........................
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POC-W24C-ULT3 FHD Medical Panel PC 3.10.1 AT Power Mode....................37 3.10.2 ATX Power Mode ................... 37 3.11 M ..................37 OUNTING THE YSTEM 3.11.1 Wall Mounting ....................38 3.11.2 Arm Mounting ....................41 3.11.3 Stand Mounting ....................43 3.12 P ...................
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POC-W24C-ULT3 FHD Medical Panel PC 4.4.1.1.1 LCD Control ..................70 4.4.1.2 Memory Configuration ................71 4.4.2 PCH-IO Configuration ..................71 4.4.2.1 PCI Express Configuration ............... 72 4.4.2.2 HD Audio Configuration................73 4.5 S ......................... 74 ECURITY 4.6 B ........................75 4.7 S...
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POC-W24C-ULT3 FHD Medical Panel PC 7.1 P ..............111 ERIPHERAL NTERFACE ONNECTORS 7.2 I ..............112 NTERNAL ERIPHERAL ONNECTORS 7.2.1 Audio Connector (AUDIO_OUT1) ..............113 7.2.2 Audio Out Connector (AMP_OUT1) ..............113 7.2.3 Battery Connector (BAT1) ................113 7.2.4 Debug Connector (DBG_PORT1) ..............114 7.2.5 Inverter Connector (INVERTER1)..............114 7.2.6 LVDS Connector (LVDS1) ................114...
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POC-W24C-ULT3 FHD Medical Panel PC A REGULATORY COMPLIANCE ................126 B SAFETY PRECAUTIONS ..................131 B.1 S ................... 132 AFETY RECAUTIONS B.1.1 General Safety Precautions ................132 B.1.2 Anti-static Precautions .................. 133 B.1.3 Product Disposal ................... 134 B.1.4 Classification....................135 B.2 M...
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POC-W24C-ULT3 FHD Medical Panel PC List of Figures Figure 1-1: POC-W24C-ULT3 FHD Medical Panel PC..............2 Figure 1-2: Front View ........................4 Figure 1-3: Backlit Touch Buttons ....................5 Figure 1-4: Left View........................6 Figure 1-5: Bottom Panel .......................7 Figure 1-6: Rear View ........................8 Figure 1-7: Dimensions (mm) ......................12...
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POC-W24C-ULT3 FHD Medical Panel PC Figure 3-25: Chassis Support Screws ..................40 Figure 3-26: Secure the Panel PC ....................40 Figure 3-27: VESA 75 and VESA 100 Mounting Retention Screw Holes.........42 Figure 3-28: Arm Mounting......................42 Figure 3-29: Power Input Connector...................44 Figure 3-30: Reset Button Location....................44 Figure 5-1: Available Drivers .......................80...
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POC-W24C-ULT3 FHD Medical Panel PC List of Tables Table 1-1: Model Variations ......................3 Table 1-2: Touch Button Functions ....................5 Table 1-3: System Specifications....................11 Table 3-1: Handset Button Functions..................28 Table 3-2: RS-232/422/485 Serial Port Pinouts ................36 Table 4-1: BIOS Navigation Keys ....................47 Table 7-1: Peripheral Interface Connectors ................
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POC-W24C-ULT3 FHD Medical Panel PC Table 7-26: RS-232/422/485 DB-9 Serial Port (COM1) Pinouts..........122 Table 7-27: USB 2.0 Connector (USB20_CN1) Pinouts............122 Table 7-28: USB 3.0 Connector (USB_CON12) Pinouts............123 Table 7-29: USB 3.0 Connector (USB_CON2) Pinouts............123 Table 7-30: Preconfigured Jumpers ..................124 Table 7-31: Flash Descriptor Security Override Jumper (ME_FLASH1) Settings....
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POC-W24C-ULT3 FHD Medical Panel PC List of BIOS Menus BIOS Menu 1: Main ........................48 BIOS Menu 2: Advanced ......................49 BIOS Menu 3: Trusted Computing ....................50 BIOS Menu 4: ACPI Settings .......................51 BIOS Menu 5: F81866 Super IO Configuration ................52 BIOS Menu 6: Serial Port n Configuration Menu...............52 BIOS Menu 7: F81866 H/W Monitor.....................55...
RJ-45 GbE connectors allow for smooth connection of the system to an external LAN. NOTE: The POC-W24C-ULT3 medical panel PC is intended to be used to display general purpose medical images. The device shall not be used for diagnosis purpose or life supporting system.
POC-W24C-ULT3 FHD Medical Panel PC 1.2 Model Variations There are three models in the POC-W24C-ULT3 series. All models are preinstalled with one 4 GB DDR4 memory module and an 802.11a/b/g/n/ac Wi-Fi module. The model numbers and model variations are listed below.
POC-W24C-ULT3 FHD Medical Panel PC 1.4 Front Panel The front side of the POC-W24C-ULT3 is a flat-bezel panel with a TFT LCD screen surrounded by a PC+ABS plastic frame (Figure 1-2). Figure 1-2: Front View Page 4...
POC-W24C-ULT3 FHD Medical Panel PC 1.4.1 Backlit Touch Buttons The front panel of the POC-W24C-ULT3 contains several backlit touch buttons that control audio volume, LCD brightness and some other system components. Figure 1-3: Backlit Touch Buttons The following table describes the function of each button.
POC-W24C-ULT3 FHD Medical Panel PC 1.5 Left Panel The left side panel has the power button, two USB 2.0 ports which are protected by a waterproof cover and the IEI E-Window for I/O interface expansion by installing a PCIe Mini card.
POC-W24C-ULT3 FHD Medical Panel PC 1.6 Bottom Panel The bottom panel of the POC-W24C-ULT3 has the following connectors and switches (Figure 1-5): 1 x 12 V ~ 28 V DC input power jack 1 x RS-232/422/485 DB-9 connector 1 x Barcode reader RJ-11 connector 2 x GbE RJ-45 connectors 4 x USB 3.0 connectors...
3-in-1 reader. For detailed information on installation of the optional items, please refer to Chapter 3. Figure 1-6: Rear View 1.8 System Specifications The technical specifications for the POC-W24C-ULT3 systems are listed in Table 1-3. LCD and Touchscreen 24" LCD Size 1920 (W) x 1080 (H) Max.
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POC-W24C-ULT3 FHD Medical Panel PC 16.7M (RGB 6-bit + Hi-FRC) LCD Color 0.2745 (H) x 0. 2745 (V) Pixel Pitch (mm) 178°/178° Viewing Angle (H-V) 30,000 hrs (LED backlight) Backlight MTBF Projected capacitive type with USB interface Touchscreen EETI Touch Controller...
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POC-W24C-ULT3 FHD Medical Panel PC Other Features Optional Mifare 13.56 MHz card reader (with LED indicator) Mifare RFID 1 x LCD on/off 1 x Brightness up 1 x Brightness down 1 x Volume up 1 x Volume down Function Keys...
POC-W24C-ULT3 FHD Medical Panel PC 2.1 Unpacking To unpack the medical panel PC, follow the steps below: WARNING! The front side LCD screen has a protective plastic cover stuck to the screen. Only remove the plastic cover after the medical panel PC has been properly installed.
Contact the IEI reseller or vendor the POC-W24C-ULT3 was purchased from or contact an IEI sales representative directly by sending an email to ales@ieiworld.com. The POC-W24C-ULT3 medical panel PC is shipped with the following components: Quantity Item Image...
POC-W24C-ULT3 FHD Medical Panel PC Quick Installation Guide Utility CD One Key Recovery CD 2.3 Optional Items The following are optional components which may be separately purchased: Item and Part Number Image 3-in-1 reader (smart card, magnetic card and fingerprint)
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POC-W24C-ULT3 FHD Medical Panel PC Item and Part Number Image Handset (USB interface) and holder (P/N: MEDP-HS-R10) VESA 100 wall mount kit (four M3*6 screws included) (P/N: AFLWK-19B) (P/N: ARM-31-RS) Stand (P/N: STAND-A21-R10) EZ Stand with cabling hole, VESA 100...
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POC-W24C-ULT3 FHD Medical Panel PC Item and Part Number Image Trusted platform module (assemble-to-order) (P/N: MEDP-TPM-R10) Mifare RFID reader compliant with ISO 14443A, ISO 14443B and ISO 15693 protocols (assemble-to-order) (P/N: MEDP-MF-RFID-R10) Page 18...
POC-W24C-ULT3 and severe injury to the user. Electrostatic discharge (ESD) can cause serious damage to electronic components, including the POC-W24C-ULT3. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the POC-W24C-ULT3 is accessed internally, or any other electrical component is handled, the following anti-static precautions are strictly adhered to.
POC-W24C-ULT3 FHD Medical Panel PC Anti-static Discharge: If a user open the rear panel of the medical panel PC, to configure the jumpers or plug in added peripheral devices, ground themselves first and wear an anti-static wristband. 3.3 Installation and Configuration Steps The following installation steps must be followed.
POC-W24C-ULT3 FHD Medical Panel PC Remove the back cover. Step 2: Remove the six HDD bracket retention screws (Figure 3-2) and lift the HDD Step 3: bracket off the panel PC. Figure 3-2: HDD Bracket Retention Screws Place the HDD into the HDD bracket, aligning the four retention screw holes in...
Step 0: 3.5 Handset Installation (Optional) An optional phone handset can be installed on the side of the POC-W24C-ULT3 to make VoIP calls. To install the handset and the holder, please follow the instruction below. Locate the two retention screw holes for installing the handset holder on the rear Step 1: panel (Figure 3-4).
POC-W24C-ULT3 FHD Medical Panel PC Secure the handset holder with the POC-W24C-ULT3 by two retention screws Step 2: (M3*8, flat head). Figure 3-4: Handset Holder Retention Screws Plug the handset cord into a USB connector on the bottom panel. Step 3: Place the handset in the holder.
POC-W24C-ULT3 FHD Medical Panel PC 3.5.1 Using VoIP Handset The VoIP handset is designed for Skype. To use the handset to place or receive a call via Skype, please follow the steps below. Install the Skype program (http://www.skype.com/en/). Step 1: Select Other from the list of the driver CD.
POC-W24C-ULT3 FHD Medical Panel PC Figure 3-7: Handset Driver Installation Launch Skype. Press the Allow access button on Skype (Figure 3-8) to allow Step 4: handset API access. Figure 3-8: Allow API Access Page 26...
POC-W24C-ULT3 FHD Medical Panel PC API access can also be managed through Tools Options Advanced settings in Skype. See Figure 3-9. Figure 3-9: Manage Program Access to Skype Page 27...
POC-W24C-ULT3 FHD Medical Panel PC The user can now use Skype via the handset. The function description of each Step 5: button on the handset is listed in the following table. Button Function LED indicator: Clear–no call activity Blinking green–incoming call ringing Steady green–active call...
POC-W24C-ULT3 FHD Medical Panel PC 3.6 Handle Installation (Optional) An optional handle can be installed on the POC-W24C-ULT3 for the user to easily adjust the viewing angle and the position of the POC-W24C-ULT3. To install the handle, please follow the instruction below.
POC-W24C-ULT3 FHD Medical Panel PC Figure 3-11: Insert Barcode Reader Set Push the barcode reader set all the way down, and then rotate the barcode Step 3: reader anti-clockwise to a proper position (Figure 3-12). Connect the barcode reader cable to the RJ-11 connector on the bottom panel of Step 4: the POC-W24C-ULT3 (Figure 3-12).
POC-W24C-ULT3 FHD Medical Panel PC After driver installation is complete, push the barcode reader button to trigger the Step 6: barcode reader. Figure 3-13: Barcode Reader Button WARNING: Do not stare into beam of the laser light. The human eye can be damaged.
POC-W24C-ULT3 FHD Medical Panel PC 3.7 3-in-1 Combo Reader Installation (Optional) The 3-in-1 combo reader is an optional item for the POC-W24C-ULT3. The combo reader combines fingerprint reader, smart card reader (SCR) and magnetic stripe reader (MSR) into one compact device.
Section 5.11.3: Fingerprint Reader Driver 3.8 Using RFID Reader (Optional) The POC-W24C-ULT3 may come with an optional RFID reader pre-installed inside the bottom left corner of the front panel (Figure 1-2). To use the RFID reader, follow the steps below.
POC-W24C-ULT3 FHD Medical Panel PC Figure 3-18: RFID Program Location Double click the IRFR-100 icon on the desktop. Step 3: Figure 3-19: IRFR-100 Icon The IRFR-100 window appears ( Step 4: F igure 3-20). Figure 3-20: IRFR Screen Select the Find tags tab and click the Run button to enable the RFID reader Step 5: F igure 3-21).
POC-W24C-ULT3 FHD Medical Panel PC Figure 3-21: IRFR – Find Tags Place an RFID card near the RFID reader on the bottom right corner of the Step 6: front panel (Figure 1-2) then remove it. The card number will be shown in the UIDs column ( F igure 3-22).
IRFR-100. 3.9 RS-232/422/485 Serial Port Connection The bottom panel of the POC-W24C-ULT3 has one DB-9 male connectors for RS-232/422/485 connection. The serial communication mode selection can be made through the BIOS options. Please refer to Section 4.3.3.1.1 for detailed information. The pinouts of the DB-9 connector are listed below.
POC-W24C-ULT3 FHD Medical Panel PC 3.10 AT/ATX Mode Selection AT or ATX power mode can be used on the POC-W24C-ULT3. The selection is made through an AT/ATX switch located on the bottom panel (Figure 3-23). Figure 3-23: AT/ATX Switch Location 3.10.1 AT Power Mode...
POC-W24C-ULT3 FHD Medical Panel PC 3.11.1 Wall Mounting To mount the medical panel PC onto the wall, please follow the steps below. Select the location on the wall for the wall-mounting bracket. Step 1: Carefully mark the locations of the four screw holes in the bracket on the wall.
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POC-W24C-ULT3 FHD Medical Panel PC WARNING: Please use the M4 screws provided in the wall mount kit for the rear panel. If the screw is missing, the thread depth of the replacement screw should be not more than 4 mm.
POC-W24C-ULT3 FHD Medical Panel PC Figure 3-25: Chassis Support Screws Secure the panel PC by fastening the retention screw of the wall-mounting Step 9: bracket (Figure 3-26). Figure 3-26: Secure the Panel PC Page 40...
POC-W24C-ULT3 FHD Medical Panel PC 3.11.2 Arm Mounting The POC-W24C-ULT3 is VESA (Video Electronics Standards Association) compliant and can be mounted on an arm with a 75 mm or a 100 mm interface pad. To mount the POC-W24C-ULT3 on an arm, please follow the steps below.
POC-W24C-ULT3 FHD Medical Panel PC Figure 3-27: VESA 75 and VESA 100 Mounting Retention Screw Holes Secure the POC-W24C-ULT3 to the interface pad by inserting four retention Step 4: screws through the mounting arm interface pad and into the POC-W24C-ULT3.
POC-W24C-ULT3 FHD Medical Panel PC 3.11.3 Stand Mounting To mount the POC-W24C-ULT3 using the stand mounting kit, please follow the steps below. Locate the VESA mounting screw holes on the rear of the POC-W24C-ULT3 Step 1: (Figure 3-27). This is where the bracket will be attached.
Connect the power cord to the power adapter. Connect the other end of the Step 1: power cord to a power source. Connect the power adapter to the power connector of the POC-W24C-ULT3. Step 2: Locate the power button on the left panel (Figure 1-4).
POC-W24C-ULT3 FHD Medical Panel PC 4.1 Introduction The BIOS is programmed onto the BIOS chip. The BIOS setup program allows changes to certain system settings. This chapter outlines the options that can be changed. NOTE: Some of the BIOS options may vary throughout the life cycle of the product and are subject to change without prior notice.
POC-W24C-ULT3 FHD Medical Panel PC Decrease the numeric value or make changes F1 key General help, only for Status Page Setup Menu and Option Page Setup Menu F2 key Load previous values. F3 key Load optimized defaults F4 key Save changes and Exit BIOS Esc key Main Menu –...
POC-W24C-ULT3 FHD Medical Panel PC 4.2 Main The Main BIOS menu (BIOS Menu 1) appears when the BIOS Setup program is entered. The Main menu gives an overview of the basic system information. Aptio Setup Utility – Copyright (C) 2017 American Megatrends, Inc.
POC-W24C-ULT3 FHD Medical Panel PC System Date [xx/xx/xx] Use the System Date option to set the system date. Manually enter the day, month and year. System Time [xx:xx:xx] Use the System Time option to set the system time. Manually enter the hours, minutes and seconds.
POC-W24C-ULT3 FHD Medical Panel PC 4.3.1 Trusted Computing Use the Trusted Computing menu (BIOS Menu 3) to configure settings related to the Trusted Computing Group (TCG) Trusted Platform Module (TPM). Aptio Setup Utility – Copyright (C) 2017 American Megatrends, Inc.
POC-W24C-ULT3 FHD Medical Panel PC 4.3.2 ACPI Settings The ACPI Settings menu (BIOS Menu 4) configures the Advanced Configuration and Power Interface (ACPI) options. Aptio Setup Utility – Copyright (C) 2017 American Megatrends, Inc. Advanced ACPI Settings Select ACPI sleep state...
POC-W24C-ULT3 FHD Medical Panel PC 4.3.3 F81866 Super IO Configuration Use the F81866 Super IO Configuration menu (BIOS Menu 5) to set or change the configurations for the serial ports. Aptio Setup Utility – Copyright (C) 2017 American Megatrends, Inc.
POC-W24C-ULT3 FHD Medical Panel PC 4.3.3.1.1 Serial Port 1 Configuration Serial Port [Enabled] Use the Serial Port option to enable or disable the serial port. Disable the serial port Disabled Enable the serial port Enabled EFAULT Change Settings [Auto] Use the Change Settings option to change the serial port IO port address and interrupt address.
POC-W24C-ULT3 FHD Medical Panel PC Configure Serial Port 1 as RS-422 RS422 Configure Serial Port 1 as RS-232 RS232 EFAULT Configure Serial Port 1 as RS-485 RS485 4.3.3.1.2 Serial Port 2 Configuration Serial Port [Enabled] Use the Serial Port option to enable or disable the serial port.
POC-W24C-ULT3 FHD Medical Panel PC 4.3.4 F81866 H/W Monitor The F81866 H/W Monitor menu (BIOS Menu 7) shows the operating temperatures and voltages. Aptio Setup Utility – Copyright (C) 2017 American Megatrends, Inc. Advanced PC Health Status Smart Fan Mode Select >Smart Fan Mode Configuration...
POC-W24C-ULT3 FHD Medical Panel PC 4.3.5 RTC Wake Settings The RTC Wake Settings menu (BIOS Menu 8) configures RTC wake event. Aptio Setup Utility – Copyright (C) 2017 American Megatrends, Inc. Advanced Wake system with Fixed Time [Disabled] Enable or disable System wake on alarm event.
POC-W24C-ULT3 FHD Medical Panel PC If selected, the following appears with values that Enabled can be selected: *Wake up every day *Wake up date *Wake up hour *Wake up minute *Wake up second After setting the alarm, the computer turns itself on from a suspend state when the alarm goes off.
POC-W24C-ULT3 FHD Medical Panel PC Console Redirection [Disabled] Use Console Redirection option to enable or disable the console redirection function. Disabled the console redirection function Disabled EFAULT Enabled the console redirection function Enabled 4.3.6.1 Console Redirection Settings Use the Console Redirection Settings menu ( B IOS Menu 10) to configure console redirection settings of the specified serial port.
POC-W24C-ULT3 FHD Medical Panel PC The target terminal type is VT-UTF8 VT-UTF8 The target terminal type is ANSI ANSI EFAULT Bits per second [115200] Use the Bits per second option to specify the serial port transmission speed. The speed must match the other side. Long or noisy lines may require lower speeds.
POC-W24C-ULT3 FHD Medical Panel PC Stop Bits [1] Use the Stop Bits option to specify the number of stop bits used to indicate the end of a serial data packet. Communication with slow devices may require more than 1 stop bit.
POC-W24C-ULT3 FHD Medical Panel PC 4.3.7 CPU Configuration Use the CPU Configuration (BIOS Menu 12) to view detailed CPU specifications and configure the CPU. Aptio Setup Utility – Copyright (C) 2017 American Megatrends, Inc. Advanced CPU Configuration Enable for Windows XP and Linux (OS optimized for Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz...
POC-W24C-ULT3 FHD Medical Panel PC Intel VT-x Technology: Indicates if Intel VT-x Technology is supported by the CPU. Intel SMX Technology: Indicates if Intel SMX Technology is supported by the CPU. 64-bit: Indicates if 64-bit OS is supported by the CPU.
POC-W24C-ULT3 FHD Medical Panel PC ® Intel SpeedStep(tm) [Enabled] ® ® Use the Intel SpeedStep™ option to enable or disable the Intel SpeedStep Technology. ® Disables the Intel SpeedStep Technology. Disabled ® Enables the Intel SpeedStep Technology. Enabled EFAULT CPU C State [Disabled] Use the CPU C State option to enable or disable CPU C state.
POC-W24C-ULT3 FHD Medical Panel PC SATA Controller(s) [Enabled] Use the SATA Controller(s) option to configure the SATA controller(s). Enable the on-board SATA controller(s). Enabled EFAULT Disable the on-board SATA controller(s). Disabled SATA Mode Selection [AHCI] Use the SATA Mode Selection option to determine how SATA devices operate.
POC-W24C-ULT3 FHD Medical Panel PC 4.3.9 USB Configuration Use the USB Configuration menu (BIOS Menu 14) to read USB configuration information and configure the USB settings. Aptio Setup Utility – Copyright (C) 2017 American Megatrends, Inc. Advanced USB Configuration Enables Legacy USB support.
POC-W24C-ULT3 FHD Medical Panel PC Legacy USB support enabled Enabled EFAULT Legacy USB support disabled Disabled Legacy USB support disabled if no USB devices are Auto connected 4.3.10 IEI Feature Use the IEI Feature menu (BIOS Menu 15) to configure One Key Recovery function.
POC-W24C-ULT3 FHD Medical Panel PC 4.4 Chipset Use the Chipset menu (BIOS Menu 16) to configure the system chipset. Aptio Setup Utility – Copyright (C) 2017 American Megatrends, Inc. Main Advanced Chipset Security Boot Save & Exit > System Agent (SA) Configuration System Agent (SA) >...
POC-W24C-ULT3 FHD Medical Panel PC VT-d [Disabled] Use the VT-d option to enable or disable VT-d support. Disable VT-d support. Disabled EFAULT Enable VT-d support. Enabled 4.4.1.1 Graphics Configuration Use the Graphics Configuration menu ( B IOS Menu 18) to configure the graphics settings.
POC-W24C-ULT3 FHD Medical Panel PC Internal Graphics [Enabled] Use the Internal Graphics option to enable or disable the internal graphics device. The internal graphics device is automatically detected Auto and enabled. Disable the internal graphics device. Disabled Enable the internal graphics device. The following...
POC-W24C-ULT3 FHD Medical Panel PC 4.4.1.1.1 LCD Control Use the LCD Control submenu (BIOS Menu 19) to select a display device which will be activated during POST. Aptio Setup Utility – Copyright (C) 2017 American Megatrends, Inc. Chipset LCD Control...
POC-W24C-ULT3 FHD Medical Panel PC 4.4.1.2 Memory Configuration Use the Memory Configuration submenu ( B IOS Menu 20) to display the memory information. Aptio Setup Utility – Copyright (C) 2017 American Megatrends, Inc. Chipset Memory Information Total Memory 4096 MB...
POC-W24C-ULT3 FHD Medical Panel PC 4.4.2.1 PCI Express Configuration Use the PCI Express Configuration submenu (BIOS Menu 22) to configure the PCI Express slots. Aptio Setup Utility – Copyright (C) 2017 American Megatrends, Inc. Chipset PCI Express Configuration M_PCIE1 Settings.
POC-W24C-ULT3 FHD Medical Panel PC Disables to detect if a non-compliance PCI Disabled EFAULT Express device is connected to the PCI Express slot. Enables to detect if a non-compliance PCI Express Enabled device is connected to the PCI Express slot.
POC-W24C-ULT3 FHD Medical Panel PC 4.5 Security Use the Security menu (BIOS Menu 24) to set system and user passwords. Aptio Setup Utility – Copyright (C) 2017 American Megatrends, Inc. Main Advanced Chipset Security Boot Save & Exit Password Description...
POC-W24C-ULT3 FHD Medical Panel PC 4.6 Boot Use the Boot menu (BIOS Menu 25) to configure system boot options. Aptio Setup Utility – Copyright (C) 2017 American Megatrends, Inc. Main Advanced Chipset Security Boot Save & Exit Boot Configuration Select the keyboard...
POC-W24C-ULT3 FHD Medical Panel PC Quiet Boot [Enabled] Use the Quiet Boot BIOS option to select the screen display when the system boots. Normal POST messages displayed Disabled OEM Logo displayed instead of POST messages Enabled EFAULT UEFI Boot [Disabled] Use the UEFI Boot BIOS option to enable or disable UEFI boot.
POC-W24C-ULT3 FHD Medical Panel PC 4.7 Save & Exit Use the Save & Exit menu (BIOS Menu 26) to load default BIOS values, optimal failsafe values and to save configuration changes. Aptio Setup Utility – Copyright (C) 2017 American Megatrends, Inc.
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POC-W24C-ULT3 FHD Medical Panel PC Save as User Defaults Use the Save as User Defaults option to save the changes done so far as user defaults. Restore User Defaults Use the Restore User Defaults option to restore the user defaults to all the setup options.
Visit the IEI website or contact technical support for the latest updates. All the drivers for the POC-W24C-ULT3 are on the utility CD that came with the system. To install the drivers, please follow the steps below.
POC-W24C-ULT3 FHD Medical Panel PC 5.2 Intel® Chipset Driver To install the chipset driver, please follow the steps below. Select Chipset from the list of the driver CD. Step 1: Double click the setup file in the folder. The Intel® Chipset Device Software Step 2: installation wizard appears.
POC-W24C-ULT3 FHD Medical Panel PC 5.3 Intel® Graphics Driver To install the graphics driver, please follow the steps below. Select VGA from the list of the driver CD. Locate the driver setup file for the Step 1: corresponding operating system.
POC-W24C-ULT3 FHD Medical Panel PC 5.4 Audio Driver To install the driver for the speaker and the microphone, please follow the steps below. Select Audio from the list of the driver CD. Step 1: Double click the setup file in the folder. The InstallShield Wizard screen...
POC-W24C-ULT3 FHD Medical Panel PC 5.5 LAN Driver To install the LAN driver, please follow the steps below. Select LAN from the list of the driver CD. Locate the driver setup file for the Step 1: corresponding operating system. Double click the setup file in the folder. The Install Wizard screen appears Step 2: F igure 5-4).
POC-W24C-ULT3 FHD Medical Panel PC 5.6 Intel® Management Engine To install the Intel® Management Engine Components, please follow the steps below. Select ME from the list of the driver CD. Locate the driver setup file. Step 1: Double click the setup file. The installation wizard window appears ( F igure 5-3).
POC-W24C-ULT3 FHD Medical Panel PC 5.7 Wireless LAN Driver To install the wireless LAN driver, please follow the steps below. Select WIFI from the list of the driver CD. Locate the setup file from the WLAN Step 1: folder. Double click the setup file in the folder, and then select the language for the Step 2: installation.
POC-W24C-ULT3 FHD Medical Panel PC 5.8 Bluetooth Driver To install the Bluetooth driver, please follow the steps below. Select WIFI from the list of the driver CD. Locate the setup file from the BT Step 1: folder. Double click the setup file in the folder. The InstallShield Wizard screen appears Step 2: (Figure 5-8).
POC-W24C-ULT3 FHD Medical Panel PC 5.9 Keypad AP The Keypad AP is an OSD control tool developed by IEI. To install the Keypad AP, please follow the steps below. Select Keypad AP from the list of the driver CD. Step 1: Double click the setup file in the folder, and then select Yes from the dialog box.
POC-W24C-ULT3 FHD Medical Panel PC 5.10 RFID Driver (Optional) To install the RFID driver, please follow the steps below. Open the Device Manager window. Long press or right click USB <-> Serial. Step 1: Select Update Driver Software from the pop-up window.
POC-W24C-ULT3 FHD Medical Panel PC Figure 5-12: Update Driver Software Window The following window appears. Press/Click the Browse button to specify the Step 3: RFID driver directory (\Docs\12.Other\ POCP-MF-RFID-R10\RFID\D490). Then, press/click the Next button. Figure 5-13: Browse for Driver Software Window The system starts installing the RFID driver.
POC-W24C-ULT3 FHD Medical Panel PC Figure 5-14: Driver Installation Complete Window Repeat to install the RFID driver again. Step 6: Step 1 ~ Step 5 The Device Manager Window now shows the installed RFID devices. Step 7: Step 0: Figure 5-15: Device Manager Window–RFID Devices...
POC-W24C-ULT3 FHD Medical Panel PC 5.11 3-in-1 Combo Reader Driver (Optional) The drivers for the optional 3-in-1 combo reader are all located in the following folder of the driver CD: \Docs\12.Other\POCP-W22A-CR-R10. Please follow the instructions below to install the drivers.
POC-W24C-ULT3 FHD Medical Panel PC Figure 5-17: Update Driver Software Window The following window appears. Press/Click the Browse button to specify the Step 3: SCR driver directory (\Docs\12.Other\POCP-W22A-CR-R10\SCR). Then, press/click the Next button. Figure 5-18: Browse for Driver Software Window...
POC-W24C-ULT3 FHD Medical Panel PC The following window (Figure 5-19) appears as the driver is installed. Step 4: Figure 5-19: Installing Driver Window After the driver installation process is complete, a confirmation screen appears. Step 5: Click Close to exit the program.
POC-W24C-ULT3 FHD Medical Panel PC 5.11.2 MSR Driver Follow the steps below to install the MSR driver. Open the Device Manager window. Long press or right click Singular VCOM Step 1: Card Reader. Select Update Driver Software from the pop-up window.
POC-W24C-ULT3 FHD Medical Panel PC Figure 5-23: Update Driver Software Window The following window appears. Press/Click the Browse button to specify the Step 3: MSR driver directory (\Docs\12.Other\POCP-W22A-CR-R10\MSR). Then, press/click the Next button. Figure 5-24: Browse for Driver Software Window...
POC-W24C-ULT3 FHD Medical Panel PC The following window (Figure 5-25) appears as the driver is installed. Step 4: Figure 5-25: Installing Driver Window After the driver installation process is complete, a confirmation screen appears. Step 5: Click Close to exit the program.
POC-W24C-ULT3 FHD Medical Panel PC The Device Manager Window now shows the installed MSR device. Step 6: Step 0: Figure 5-27: Device Manager Window–MSR Device 5.11.3 Fingerprint Reader Driver Follow the steps below to install the fingerprint reader driver. Select Other from the list of the driver CD.
POC-W24C-ULT3 FHD Medical Panel PC The Egis ES603 WDM Driver welcome window appears. Step 3: Figure 5-29: Fingerprint Reader Driver InstallShield Wizard Follow the step-by-step instruction of the installation wizard to install the Step 4: fingerprint reader driver. Step 0:...
POC-W24C-ULT3 FHD Medical Panel PC 5.12 Barcode Reader Driver (Optional) To install the barcode reader driver, please follow the steps below. Select Other from the list of the driver CD. Double click the Install_x86.bat file Step 1: (or Install_x64.bat for 64-bit OS) in the POCP-W22A-HD-BR-R10 folder shown...
POC-W24C-ULT3 FHD Medical Panel PC 6.1 System Maintenance Introduction If the components of the POC-W24C-ULT3 fail they must be replaced. Please contact the system reseller or vendor to purchase the replacement parts. 6.2 Anti-static Precautions WARNING: Failure to take ESD precautions during the maintenance of the...
6.4 Removing the Covers To access the POC-W24C-ULT3 internally, the back cover and the internal aluminum cover must be removed. To remove the covers, please follow the steps below. Remove the twelve retention screws from the back cover ( Step 1: F igure 6-1).
Lift the aluminum cover off the POC-W24C-ULT3. Step 4: Step 0: 6.5 SO-DIMM Replacement The POC-W24C-ULT3 has two SO-DIMM slots, and is pre-installed with one 4 GB DDR4 SO-DIMM. To replace/install the SO-DIMM, please follow the instructions below. Remove the covers. See Section Step 1: 6 .4.
POC-W24C-ULT3 FHD Medical Panel PC Figure 6-3: SO-DIMM Slot Locations To remove the SO-DIMM, push the two handles outwards. The memory module Step 3: is ejected by a mechanism in the socket. Grasp the memory module by the edges and carefully pull it out of the socket.
POC-W24C-ULT3 FHD Medical Panel PC 6.6 PCIe Mini Card Installation The POC-W24C-ULT3 equips with a half-size PCIe Mini card slot that supports mSATA. To install a PCIe Mini card into the POC-W24C-ULT3, please follow the steps below: Remove the covers. See Section Step 1: 6 .4.
POC-W24C-ULT3 FHD Medical Panel PC Figure 6-6: PCIe Mini Card Installation 6.7 Reinstalling the Covers WARNING: Failing to reinstall the covers may result in permanent damage to the system. Please make sure all coverings are properly installed. When maintenance procedures are complete, please make sure the internal aluminum cover and back cover are replaced.
POC-W24C-ULT3 FHD Medical Panel PC 7.1 Peripheral Interface Connectors The POC-W24C-ULT3 panel PC motherboard comes with a number of peripheral interface connectors and configuration jumpers. The connector locations are shown in F igure 7-1. 9 3 0 H 7 1 6 H The Pin 1 locations of the on-board connectors are also indicated in the diagram below.
POC-W24C-ULT3 FHD Medical Panel PC 7.2 Internal Peripheral Connectors Internal peripheral connectors are found on the motherboard and are only accessible when the motherboard is outside of the chassis. The table below shows a list of the peripheral interface connectors on the motherboard. Pinouts of these connectors can be found in the following sections.
POC-W24C-ULT3 FHD Medical Panel PC 7.2.11 Power Button Connector (PWR_BTN1) PIN NO. DESCRIPTION PW_BN Table 7-12: Power Button Connector (PWR_BTN1) Pinouts 7.2.12 Power LED Connector (PW_LED1) PIN NO. DESCRIPTION PW_LED +5V SUS PW LED +5V Table 7-13: Power LED Connector (PW_LED1) Pinouts 7.2.13 RS-232 Serial Port Connector (COM2)
D4F- D4F+ Table 7-21: USB Connector (TOUCH_USB1) Pinouts 7.3 External Interface Panel Connectors The table below lists the rear panel connectors on the POC-W24C-ULT3 panel PC motherboard. Pinouts of these connectors can be found in the following sections. Connector Type...
POC-W24C-ULT3 FHD Medical Panel PC Connector Type Label USB 2.0 connectors USB 2.0 port USB20_CN1 USB_CON1 USB 3.0 connectors USB 3.0 port USB_CON2 Table 7-22: Rear Panel Connectors 7.3.1 GbE Connectors (LAN1 & LAN2) PIN NO. DESCRIPTION PIN NO. DESCRIPTION...
POC-W24C-ULT3 FHD Medical Panel PC 7.4 Preconfigured Jumper Settings CAUTION: The following jumpers are preconfigured for the POC-W24C-ULT3. Users should not change these jumpers ( T able 7-30). 7 1 7 H Jumper Name Type Label Flash descriptor security override...
POC-W24C-ULT3 FHD Medical Panel PC Appendix Regulatory Compliance Page 126...
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POC-W24C-ULT3 FHD Medical Panel PC DECLARATION OF CONFORMITY This equipment is in conformity with the following EU directives: EMC Directive (2004/108/EC, 2014/30/EU) Low-Voltage Directive (2006/95/EC, 2014/35/EU) RoHS II Directive (2011/65/EU, 2015/863/EU) Medical Device Directive 93/42/EEC: EN 60601-1 If the user modifies and/or install other devices in the equipment, the CE conformity declaration may no longer apply.
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POC-W24C-ULT3 FHD Medical Panel PC Español [Spanish] IEI Integration Corp declara que el equipo cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 2014/53/EU. Ελληνική [Greek] IEI Integration Corp ΔΗΛΩΝΕΙ ΟΤΙ ΕΞΟΠΛΙΣΜΟΣ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ...
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POC-W24C-ULT3 FHD Medical Panel PC Româna [Romanian] IEI Integration Corp declară că acest echipament este in conformitate cu cerinţele esenţiale şi cu celelalte prevederi relevante ale Directivei 2014/53/EU. Slovensko [Slovenian] IEI Integration Corp izjavlja, da je ta opreme v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 2014/53/EU.
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POC-W24C-ULT3 FHD Medical Panel PC ROHS STATEMENT The label on the product indicates this product conforms to European (EU) Restriction of Hazardous Substances (RoHS) that set maximum concentration limits on hazardous materials used in electrical and electronic equipment. CHINA ROHS The label on the product indicates the estimated “Environmentally Friendly Use Period”...
POC-W24C-ULT3 is opened. Make sure the power is turned off and the power cord is disconnected whenever the POC-W24C-ULT3 is being installed, moved or modified. Do not apply voltage levels that exceed the specified voltage range. Doing so may cause fire and/or an electrical shock. Use a power cord that matches the voltage of the power outlet, which has been approved and complies with the safety standard of your particular country.
Electrostatic discharge (ESD) can cause serious damage to electronic components, including the POC-W24C-ULT3. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the POC-W24C-ULT3 is opened and any of the electrical components are handled, the following anti-static precautions are strictly adhered to.
POC-W24C-ULT3 FHD Medical Panel PC Use an anti-static pad: When configuring or working with an electrical component, place it on an anti-static pad. This reduces the possibility of ESD damage. Only handle the edges of the electrical component: When handling the electrical component, hold the electrical component by its edges.
Not AP or APG Category. B.2 Maintenance and Cleaning Precautions When maintaining or cleaning the POC-W24C-ULT3, please follow the guidelines below. WARNING: If you dropped any material or liquid such as water onto the panel PC when cleaning, unplug the power cable immediately and contact your dealer or the nearest service center.
In such case, the product will be explicitly mentioned in the cleaning tips. Below is a list of items to use when cleaning the POC-W24C-ULT3. Cloth – Although paper towels or tissues can be used, a soft, clean piece of cloth is recommended when cleaning the POC-W24C-ULT3.
POC-W24C-ULT3 FHD Medical Panel PC Appendix BIOS Menu Options Page 137...
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POC-W24C-ULT3 FHD Medical Panel PC System Date [xx/xx/xx] ......................2 9 0 H 7 1 8 H System Time [xx:xx:xx] ....................... 2 9 1 H 7 1 9 H Security Device Support [Enable] ..................2 9 2 H 7 2 0 H ...
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POC-W24C-ULT3 FHD Medical Panel PC Primary IGFX Boot Display [VBIOS Default] ..............3 2 4 H 7 5 2 H PCIe Speed [Auto]........................ 3 2 5 H 7 5 3 H Detect Non-Compliance Device [Disabled] ............... 3 2 6 H 7 5 4 H ...
POC-W24C-ULT3 FHD Medical Panel PC Appendix Watchdog Timer Page 140...
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POC-W24C-ULT3 FHD Medical Panel PC NOTE: The following discussion applies to DOS. Contact IEI support or visit the IEI website for drivers for other operating systems. The Watchdog Timer is a hardware-based timer that attempts to restart the system when it stops working.
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POC-W24C-ULT3 FHD Medical Panel PC NOTE: The Watchdog Timer is activated through software. The software application that activates the Watchdog Timer must also deactivate it when closed. If the Watchdog Timer is not deactivated, the system will automatically restart after the Timer has finished its countdown.
POC-W24C-ULT3 FHD Medical Panel PC Appendix Hazardous Materials Disclosure Page 143...
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POC-W24C-ULT3 FHD Medical Panel PC The details provided in this appendix are to ensure that the product is compliant with the Peoples Republic of China (China) RoHS standards. The table below acknowledges the presences of small quantities of certain materials in the product, and is applicable to China RoHS only.
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