We Support You; Warranty - Axia iQx AES67 Installation & User Manual

We support you...

By Phone/Fax
You may reach our Telos Support Team in emergencies by calling +1 216-622-0247. For billing questions
or other non-emergency technical questions, call +1 216-241-7225 between 9:00 AM to 5:00 PM USA
Eastern Time, Monday through Friday.
By Email.
Non-emergency technical support is available at Support@TelosAlliance.com.
By Web
The Axia Web site has a variety of information that may be useful for product selection and support. The
URL is https://www.telosalliance.com/Axia .
SERVICE
You must contact Telos Alliance before returning any equipment for factory service. We will need your
unit's serial number, located on the back of the unit. We will issue a return authorization number, which
must be written on the exterior of your shipping container. Please do not include cables or accessories un-
less specifically requested by the Technical Support Engineer. Be sure to adequately insure your shipment
for its replacement value. Packages without proper authorization may be refused. US customers, please
contact Telos Alliance Technical Support at +1-216-622-0247. All other customers should contact local
representative to make arrangements for service.

Warranty

For the latest Telos Alliance warranty, visit: telosalliance.com/warranty
Register your product
Register your product today to get the full benefits of our warranty, support, and product updates.
telosalliance.com/product-registration/
The Telos Alliance
1241 Superior Ave. Cleveland, OH 44114 USA
+1 (216) 241-7225
For Telos Support:
24/7 telephone: +1 (216) 622-0247
Email: support@telosalliance.com
Web: telosalliance.com/support-request