Repair And Calibration; Technical And Sales Assistance - AEMC 1821 Quick Start Manual

Alarms
You can program alarm thresholds on each measurement channel via the DataView
Data Logger Control Panel. In standalone mode, if an alarm threshold is programmed,
the symbol is displayed. When a threshold is crossed, the
of the following blinking symbols appears to the right of the measurement:
 indicates measurement is above the high threshold.
 indicates measurement is below the low threshold.
 indicates the measurement is between the two thresholds.

Repair and Calibration

To ensure that your instrument meets factory specifications, we recommend that it be
sent back to our factory Service Center at one-year intervals for recalibration, or as
required by other standards or internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Customer Service Authorization Number
(CSA#). This will ensure that when your instrument arrives, it will be tracked and
processed promptly. Please write the CSA# on the outside of the shipping container. If
the instrument is returned for calibration, we need to know if you want a standard
calibration; or a calibration traceable to N.I.S.T. (includes calibration certificate plus
recorded calibration data).
Ship To: Chauvin Arnoux
15 Faraday Drive
Dover, NH 03820 USA
Phone: (800) 945-2362 (Ext. 360)
(603) 749-6434 (Ext. 360)
Fax: (603) 742-2346 or (603) 749-6309
E-mail:
(Or contact your authorized distributor.)
Cost for repair, standard calibration, and calibration traceable to N.I.S.T. are available.
NOTE: You must obtain a CSA# before returning any instrument.

Technical and Sales Assistance

If you are experiencing any technical problems, or require any assistance with the
proper operation or application of your instrument, please call, fax, or e-mail our
technical support team:
Contact: Chauvin Arnoux
Phone: (800) 945-2362 (Ext. 351) • (603) 749-6434 (Ext. 351)
Fax: (603) 742-2346
E-mail:
®
, Inc. d.b.a. AEMC
repair@aemc.com
®
, Inc. d.b.a. AEMC
techsupport@aemc.com
®
Instruments
®
Instruments
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symbol blinks, and one