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All rights reserved. No part of this document may be reproduced or issued to third parties in any form whatsoever without the express permission of SATO Asia Pacific Pte. Ltd. The materials in this document are provided for general information and are subjected to change without prior notice.
DR300 Operator Manual Installation and Handling Instruction Installation and Operation Instruction Place of Installation • Place on level surface • Avoid vibration • Avoid high temperature and humidity • Avoid dusty environment Power Supply • AC220/240V power supply is needed •...
DR300 Operator Manual When the box is opened, confirm if the following accessories are included. If anything is found missing, contact the sales outlet of the dealer from where you purchased. Cleaning Sheet Accessories Checklist Chapter 2 - Unpacking...
DR300 Operator Manual Sliding Guide Aligns Label Card Cover PC card slot, DIP-switch and Adjustable Variable Resistor (VR) can be found when the card cover is opened Chapter 3 - Name of Parts CHAPTER 3 Names of Parts Printer cover...
DR300 Operator Manual Touch Screen / Keypad The touch screen is connected to printer main body with a cable. Operational Panel Unit Displays operation message and error message LINE Line Key: Switch Start/Stop printing and switch ON/OFF data transmission Chapter 3 - Name of Parts Display Display error and operation message.
DR300 Operator Manual Chapter 4 - Setting of Label and Carbon Ribbon CHAPTER 4 Setting of Label and Carbon Ribbon Setting Paper The use of SATO recommended labels for this equipment is essential. Rolled Label Setting Rolled Paper...
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DR300 Operator Manual Chapter 4 - Setting of Label and Carbon Ribbon • To open thermal head, turn Head Lock Lever in the direction of the arrow. • Pass paper underneath the Pitch Sensor and Guide Shaft. • Lightly push the entire paper against the Paper Guide designated position as...
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DR300 Operator Manual • Adjust the Sliding Guide until it touches the label. • Close the thermal head by turning the Head Lock Lever to the opposite direction of the arrow. • Close cover. NOTE For thermal transfer mode, ensure ribbon is correctly installed.
DR300 Operator Manual Setting Large Diameter Rolled Label Setting Large Diameter Rolled Paper. • Remove right half of the cover fastened with Snap Rivets. • Pull out 3 Snap Rivets on the Cover by pushing their centre with finger. • Alter set position of the Label Holder.
DR300 Operator Manual Setting Carbon Ribbon Only SATO carbon ribbons are recommended for the use on this printer. • Open Cover while power is OFF. • Open thermal head. • Turn Head Lock Lever in the direction of the arrow.
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DR300 Operator Manual • Insert Carbon Ribbon fully into the Ribbon Unwinder Unit. (Caution on direction of unwinding) • Set Ribbon Core on Ribbon Rewinding Unit. • Pass Carbon Ribbon from Ribbon Unwinder Unit to Ribbon Rewinding Unit underneath the thermal print head. Fix Carbon Ribbon Core with tape, etc.
DR300 Operator Manual • By turning the Head Lock Lever to the direction of the arrow, close the thermal head. • Close Cover. Pitch Sensor Adjustment • Open Cover when power is OFF. Chapter 4 - Setting of Label and Carbon Ribbon...
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DR300 Operator Manual • Pitch sensor adjustment Slide pitch sensor to locate centre hole. This needs to be done when using tickets/tags with through punch hole only. • Turn Head Lock Lever to the direction of the arrow, close thermal head and close cover.
DR300 Operator Manual Setting Rolled Paper with Optional Accessories Dispenser Option should only be fitted by qualified SATO staff Setting Label • Open Cover • Set Label • Open thermal head by raising Head Lock Lever • Pull up Pressure Bracket of dispenser unit once, then pull down.
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DR300 Operator Manual • Close Cover. Stop Position Adjustment The correct stop position for dispense mode is the position where label is 2-3mm on backing paper. Adjust OFFSET (VR) to obtain correct stop position. • There may be cases when the dispenser does not function properly due to the thickness of the labels used.
DR300 Operator Manual Cutter should only be fitted by qualified SATO staff Paper Set Position • Open Cover • Set label • Open thermal head by raising Head Lock Lever • Set the tip of the label on Platen Roller •...
DR300 Operator Manual Chapter 4 - Setting of Label and Carbon Ribbon Cut Position Adjustment Cutting of Label The correct cutting position is at the label gap. Adjust “OFFSET” VR to obtain the correct position. Cutting onto the label must be avoided because the glue that accumulates on the blade will affect cutter sharpness.
• ± 1 mm from perforation is non-cut area Stacker • Set Stacker in front of the cover of the printer main body as shown in the following drawing. • Attach the stacker to the front cover of the printer main body as shown in the arrow direction.
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• Determine Tag Guide position by matching with the size of tag to be cut. Tag Guide Set Position When setting Tag Guide, set it with space of approximately 3mm on printer main body side and approximately 3mm on side of Tag as shown in the following drawing.
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• Determine Tag Guide position by matching to the size of tag to be cut. Tag Guide Position When setting Tag Guide, set it with space of approximately 3mm on printer main body side and approximately 3mm on side of Tag as shown in the following drawing.
DR300 Operator Manual Setting Power Supply Plug in power cable to main body socket then the outlet socket. Supply Power Turn power switch on. Push the switch on the side labelled [-]. When the power is switched on, initial startup message [Manual Print Mode] is displayed on the touch screen.
DR300 Operator Manual Simple Troubleshooting Confirm the following items when operation of this equipment failed even though power supply is switched on. Nothing is shown on the display Check Point 1. Is the power cable firmly plugged into the power outlet? 2.
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DR300 Operator Manual Check Point 1. Is the thermal head dirty or is there a label stuck on it? 2. Are genuine labels, carbon ribbons exclusively for the equipment being used? 3. Is the pitch sensor dirty? • Disconnect printer from mains before cleaning.
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Check if labels and carbon ribbons are fixed firmly and at the correct position by lifting head assembly. Clean dirt off from platen roller with cleaning kit. Use genuine SATO new labels and carbon ribbons which are in good condition. Genuine labels this exclusively for this equipment must be used.
• Ensure that power is switched off before performing any cleaning. Maintenance Method • A cleaning kit is available from SATO. This contains: 1. Solvent wipes (for print head) 2. Multi purpose wipes 3.
DR300 Operator Manual Chapter 6 - Daily Maintenance Cleaning method for printer parts Cleaning for Pitch Sensor Unit. Pull out Pitch Sensor Guide Unit and clean its bottom portion. If a label is stuck, remove Pitch Sensor Guide Unit from the Shaft Groove by pulling the...
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DR300 Operator Manual Chapter 6 - Daily Maintenance Cleaning with Rubbing Sheet Usage instruction of Rubbing Sheet is indicated on the rubbing sheet. Thermal Head Unit Clean Thermal Head and Platen Roller...
Ver4.2/PCmCIA2 equipment) are available. Installation 1. Power off printer and open card cover. There are 2 slots available. 2. Insert memory card into the designated slot. 3. Confirm direction of memory card before inserting into the slot. Take caution not to force the card in reverse direction as that may damage the connector of the memory card as well as the connector on the main body.
DR300 Operator Manual Memory Card Battery Installation / Exchange • Confirm and identify the following. A. Memory Card B. Battery & Screw Driver Coin type lithium battery (BR2325 type) and small screwdriver (used for battery installation) C. Soft Case (used for carrying) •...
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DR300 Operator Manual • Replace battery • Periodically replace the memory card battery. • When any new memory card is used, it must be formatted. Special Remarks: • Ensure the battery is installed in the card to preserve stored information.
DR300 Operator Manual [1] Operation Overview POWER ON PUSH LINE KEY PUSH FEED KEY PUSH LINE & FEED KEY PUSH LINE & FEED & DSW 2-5 HEAD OPEN [2] Normal Mode ONLINE Q: 000000 LINE Key OFFLINE 000000 • When Touch Screen is connected, LCD display on the main body will be deactivated.
DR300 Operator Manual [3] User Mode Setting of print darkness, speed, offset adjustment can be done in this mode. To enter this mode, power on printer while holding down <LINE> key. Press <LINE> while power on printer, buzzer sounds and USER press <FEED>...
FEED key TEST PRN PRINTING Press <FEED> while power on printer, buzzer sounds and press <LINE> key to change to “L”, then press <FEED> key to confirm selection. Start test printing by pressing <FEED> key. Chapter 8 - Operation Panel...
DEFAULT DEFAULT COMPLETE To enter this mode, power on printer while holding down <FEED> and <LINE> keys simultaneously. Press <FEED> and <LINE> keys when power on printer, buzzer sounds, and press <LINE> key to move cursor to [YES]. Confirm by pressing <FEED> key.
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DR300 Operator Manual FEED key Tctr [0.0v] [0.0v] FEED key PITCH ADJ LINE key FEED key PITCH A D J Tctr +00 FEED key PITCH A D J Tctr +00 FEED key PITCH A D J Tctr +00 FEED key...
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DR300 Operator Manual FEED key CUT ADJ Tctr + 00 FEED key BACK ADJ FEED key BACK ADJ Tctr +00 FEED key BACK ADJ Tctr +00 FEED key BACK ADJ Tctr +00 FEED key SET TIME LINE key FEED key...
FEED key SERVICE SERVICE [8] Setting Non-Standard Protocode 1) Power on printer while holding down <LINE> and <FEED> keys. DEFAULT 2) Push <FEED> key 2 times and <LINE> key 5 times. CODE 3) It advances to non-standard code setting by pushing <FEED>. Key. STX is displayed first.
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DR300 Operator Manual 4) Count up 10 place of code with <LINE> key and set with <FEED> key. (With <LINE> key, +1 count up from 0 to f is displayed) CODE STX : 7 B 5) Cursor moves to 1 place after set.
DR300 Operator Manual [9] Currency Font Setting 1) Power on printer while holding <FEED> and <LINE> keys. DEFAULT 2) Push <FEED> key 2 times and <LINE> key 6 times. PRICE 3) It advances to currency font setting by pushing <FEED> key and present currency font is displayed.
DR300 Operator Manual [10] Factory Mode FACTORY MODE FACTORY ALL, HED, CUT FACTORY PRINT To enter this mode, set DIPSW 2-5 to ON position. Open thermal print head, power on while pressing both <FEED> and <LINE> keys. Release both keys when buzzer beeps.
Character to be printed [Command] Above explanation means [Print characters “SAMPLE” in field 1]. Command D is not a character to be printed, but printer command code. Before transmitting “D”, transmit code [ESC]. [ESC] : Designation code with hexadecimal character code (1B H). in explanation hereinafter, <D>...
DR300 Operator Manual Command images are as follows: Command COMMAND SPECIFICATION 1) Command summary Command Detail Description <A> Designates start of data transmission. <M> Designates information concerning the entire printing, such as paper information, etc. <L> Designates transmission of field parameter.
DR300 Operator Manual 4) Media Parameter Transmission This command designates paper size, base reference position, sensor type, etc. <M> [1BH, 4DH] n n n….. Size Base reference position Designation designation Digit Position Item 1 – 3 Size designation Base reference position (Direction) 5 –...
DR300 Operator Manual 5) Field Parameter Transmission This command designates print data information, for example, field type, printing position, and other information. Maximum of 50 fields are allowed in one format. <L> [1Bh, 4Ch ] D D n n n ……...
DR300 Operator Manual Following functions cannot be utilized with on-line. Item No. 6) On-line Mode Field Parameter Summary Field Designation Text AN Font Font Type 0 : U 1 : S 2 : M 3 : OCR-A 4 : OCR-B...
5: Stop code, Modulus 103C/D are automatically added. III. Calendar field Date, time printing field utilizes printer internal calendar. As a result, transmission of printing data is not necessary. In utilization of adding function for date and time, transmit data with date addition (3 digits) and time addition (2 digits).
8) Graphic data transmission Transmit graphics data directly to graphic field. *1: When transmitting graphic data to printer, sequential numbering function of printer cannot be utilized. *2: Graphic can be stores in PC card using <D> command to indicate the register number (3 digits).
DR300 Operator Manual Normal, calendar, true type field Print designation 1 Normal, alphanumeric character 2 Calendar date 3 Calendar time Digit Designated Position Item 1, 2 Field Designation Font Type True Type 4, 5 Vertical Position 8, 9 Horizontal Position...
DR300 Operator Manual Calendar field Calendar field : 1. Calendar : date [30] 2. Calendar : time [31] 3. True Type : date [32] 4. True Type : time [33] Digit Designated Item Position Addition Input check 2 Calendar format...
DR300 Operator Manual Bar Code Field 1 : Bar code designation • Bar code without human interpretation character. • Bar code with human interpretation character. Digit Designated Position Item 1, 2 Field designation Bar code type 4, 5 Vertical 6, 7...
DR300 Operator Manual 2 : Input Check Designation (Bar Code) • Bar code without human interpretation character. • Bar code with human interpretation character, Digit Designated Item Position 18, 19, 20 Bar code height Reserved Sequential function 23, 24 Start Position...
DR300 Operator Manual Graphic Field Transmission Digit Designated Item Position 1, 2 Field Designation Font Type Vertical Position 8~10 Horizontal Position 11~14 Graphic Length Size 15~17 Graphic Width Size 18~47 Reserved Reverse Field Transmission Digit Designated Item Position 1, 2...
DR300 Operator Manual Custom-Designed Character Registration Transmission This command registers user design character patterns in printer memory. There are 2 types of Custom Design Character: 1 : 16x16 Dots <T1> [1Bh, 54h, 31h, 48h] NN DDD . . . DDD...
DR300 Operator Manual 2D Bar Code Field Designation Digit Designated Item Position Field Designation Field Description Mode 4, 5 Vertical Position 6, 7 8, 9, Horizontal Position Rotation Module Vertical Dot Count Module Horizontal Dot Count Error Correction OR Data...
DR300 Operator Manual VeriCode Digit Designated Item Position Field Designation Field Designation Mode 4, 5 Vertical Position 6, 7 8, 9 Horizontal Position Rotation 12, 13 Module Vertical Dot Count 03 ~ 10 : Cell Size (dot) 14, 15 Reserved...
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DR300 Operator Manual 2. Matrix Size Defining the barcode size. Below table shows the barcode size and maximum data count allowable. Definition Matrix Size 10 x 10 12 x 12 14 x 14 16 x 16 18 x 18 20 x 20...
DataCode. Use: <BA> if data contains control code. <BB> if data doesn’t contain control code. <BB> command syntax contains data byte count to prevent the printer from misinterpretation of the 2D barcode data. <BA> field number data <BB> field number data count, data Use: <BQ>...
DR300 Operator Manual QR Code Command QR Code <BQ> 1. Command Syntax ESC + BQ + NN+ a b c c (, d d e e f f ) , g n n n • • n, g h h h h n n n • • n <1B>...
DR300 Operator Manual Maxi Code Command 1. Command Syntax <BA> ESC + BA NN a , b , c , d d d d d d d d d, e e e , f f f , n n • • n NN = field number <1B>...
DR300 Operator Manual Serial Interface • Interface Specifications Protocol Ready/Busy XON/OFF Status 3 Baud rate 2400, 4800, 9600, 19200 BPS Synchronize Asynchronous mode Maximum receive buffer capacity Near full occurrence Near full cancellation Character Data bit construction Start bit Stop bit...
The selection of 1 item or multi items print buffer can be set by DIP switch. Data stream (ESC + “A” ~ ESC + “Z”) from host might not be fully received by printer under the following conditions: •...
X-Off as soon as an error condition is detected. When the error is cleared and the printer is placed back online, it transmits an X-On indicating it is again ready to accept data. Data stream (ESC + “A” ~ ESC + “Z”) from host might not be fully received by printer under the following conditions: •...
Printer sends status immediately upon receiving enquiry command from host. This protocol can only be used for multi items receive buffer setting. Data stream (ESC + “A” ~ ESC + “Z”) from host might not be fully received by printer under the following conditions: •...
DR300 Operator Manual Status Transmission Printer sends status based on 2 types of command. Status Request Command and Print Command. Following are details description on each command. 1 : Status Request Command Printer status consists of ID No., status, remaining print quantity. Printer sends all spaces (20 Hex) as ID and all “0”...
• Print quantity may be different when printer is processing sequential numbering. 2 : Cancel Request Command When receive Cancel Request Command from host, printer will clear all receive buffer contents after completion of current print job. Printer will send print end status.
Chapter 10 - Serial Interface Reference Flow Chart Refer to the flow chart below, when program is prepared on host side using this protocol. * In case error is identified in the printer, transmit printing data after confirming error cancellation by ENQ.
DR300 Operator Manual DR 300 General Specifications Head Density 8 dots/mm Print Method Thermal Transfer/Direct Thermal 32-bit RISC CPU Print Speed 75, 100, 125 mm/second (Selectable) Bar Code Type UPC-A/E Code 39 Bookland 2D: PDF417, Data Matrix, Vericode, QR code, Maxicode3...
DR300 Operator Manual Features Graphics Print, Sequential Numbering, Line/Box, Print Position Adjustment, Back – Feed, Tear – Off, Calendar, Inverse Image, Zero Slash Selection, Non Standard Code Setting, Hex Dump, Customized Design Character (16 x 16, 24 x 24 dots)
DR300 Operator Manual DR 300 Software Specifications On-line specification Format registration Recall function (Printer Main Body) Sequential numbering Yes (Numeric only) Copy Function Box/Line print Graphic BMP file Reverse print Calendar function Alphanumeric table 10 Item function (Store in PC card)
DR300 Operator Manual Printer Main Body Operation Unit LCD Display Unit 8 x 2 lines Operation Key Feed Key Line Key 2 colour DIP Switch DIPSW 1 DIPSW 2 DIPSW 3 Variable Control VR PITCH OFFSET PRINT DIP-Switch Setting DIP-Switch Setting DIP-Switch shall be set when printer is off.
DR300 Operator Manual Separate sheet 1 (Parity setting) OFF ON OFF OFF Separate sheet 2 (Baud rate setting) OFF ON OFF OFF Separate sheet 3 (Protocol setting) OFF ON OFF OFF DIPSW 2 Setting * Pitch sensor (DSW2-2) is effective only during service, test print. It is void during test print.
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