Do you have a question about the HX-4500 and is the answer not in the manual?
Questions and answers
marlon
May 28, 2025
How to correct data full problem version ax-3000
1 comments:
Mr. Anderson
May 28, 2025
To correct a data entry problem on the Uniwell HX-4500:
1. Correct the last item: Press the CR key immediately after registering the item. This works only if "Previous Correct" is disabled in Clerk > Security Level.
2. Correct a previous item: - Press the SCROLL key until the item to correct is highlighted, or touch the item line directly. - Press the CR key to correct it.
3. Limitations: - You cannot correct cooking instructions or condiments. - Only items in the current transaction can be corrected. - Partial correction is possible on multiplied PLUs.
Make sure the CORRECT key is assigned in Program > Options Display > Screen Layout.
This answer is automatically generated
GILBERT Jean Paul
March 10, 2025
Sur une HX 4500 j'ai ce message " MEMOIRE J.E EST PRESQUEPLEINE" ce message me bloque une de mes caisse que puis je faire ?
Page 1
OPERATION MANUAL for HX-4000/4500/2500/1500 December 22, 2017...
Page 2
THE SOCKET-OUTLET SHALL BE INSTALLED NEAR THE EQUIPMENT AND SHALL BE EASILY ACCESSIBLE. LA PRISE DOIT ETRE PRES DE L’APPAREIL ET FACILE D’ACCES. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
CONTENTS 1. CLERK OPERATIONS ........................1 1-1. Clerk systems ............................1 1-2. Signing on a clerk ..........................1 a) Using hard clerk buttons............................ 1 b) Using secret clerk codes ............................ 1 c) Using clerk card ..............................2 d) Using clerk iButton ............................2 e) Using clerk bar code............................
Page 4
2-22. Set menu – Course .......................... 46 a) Programming Contents:........................... 46 b) Operation................................. 47 2-23. KP management – serve timing and KP recall for kitchen.............. 56 2-24. Mix & Match........................... 62 2-25. Meal Deal ............................62 2-26. Senior Citizen discount ........................62 2-27.
Page 5
3-28. Loyalty function ..........................152 3-29. Mifare NFC terminal support (V1.20, 1.60, V2.20)..............166 3-30. Student credits supported by Mifare card with external loyalty server (V2.20)......179 3-31. Buy xx quantity of something and get the next purchase for free ..........182 3-32.
1. CLERK OPERATIONS 1-1. Clerk systems HX is used under one of the following clerk systems (programmed by your reseller before delivery); Interrupt system Allows clerks to interrupt one another during the middle of sale so that several customers may be handled at the same time on the same terminal.
c) Using clerk card To use this option HX must have a card reader fitted and be specially programmed to recognize the cards (Program > Clerk > Clerk > General, and Program > Clerk > Clerk > Clerk System Option). To sign on a clerk using a card, swipe the card through the reader.
- Printer Redirect - Change Category - Reopen Bill - Clerk Report - Cooking Instruction - Cooking Instruction Group - Condiment Group 1-4. Time and Attendance Each clerk should clock in to record the beginning of his/her labor hours when he/she starts to work. Also, they should clock out to record the end of their labor hours at the end of a working day.
Page 9
#140 REQUEST CLOCK OUT #141 CLOCK IN/OUT RECORD NOT FOUND Clerk > Security Level > Program / X-Read / Z-Reset > Program: Time & Attendance, Attendance Edit X-Read / Z-Reset: Clerk Time and Attend Operation steps will be, 1) perform Clock In, 2) perform Clock Out, 3) check the Clock In/Out records in Program > Clerk > Attendance Edit, and edit the data if necessary.
Page 10
Report Clerk Time and Attend report is supported. Assorted Report as well as Report Push Up is also available. X/Z Report > Clerk > Clerk Time and Attend 3:15* * indicates that this recorded was edited. 08:10* * indicates that Clock Out operation has not been done.
Page 11
Report file name uploaded to PC/saved on USB Contents X report Z report Clerk Time and Attend report x-clerkattend.rep z-clerkattend.rep Full Individual Contents X report Z report X report Z report XCLKA.REP ZCLKA.REP XICLKA.REP ZICLKA.REP File saved on USB CXCLKA.REP CZCLKA.REP CXICLKA.REP CZICLKA.REP...
1-5. Clerk training mode A clerk can be set up as a training clerk. When a training clerk is signed on, their sales do not update the sales figures and a training message is displayed on the screen to highlight that the clerk is a training clerk. All issues will have a training message: Receipt Sample ************...
2. PLU SALES OPERATIONS 2-1. PLU registration PLU stands for “price look up”. Each item you sell is a PLU. The PLU system allows each item to have various settings associated with it. For example, a price, a sales group (drink, food), description, tax information, cooking instructions, etc.
2-2. PLU PAGE GROUP/PLU PAGE buttons PLU PAGE GROUP buttons (max. 20) display a list of associated PLU PAGE buttons (max. 150) by depression of a single button. For example, a MAIN MEALS button (PLU PAGE GROUP button) automatically displays a list of all available meals (PLU PAGE buttons; MEAT, SEAFOOD, VEGETABLE, etc.) for easy selection.
2-3. PLU multiplication When you want to enter more than one of the same PLU, it is quicker using QTY (QUANTITY) key. A PLU may be multiplied by a maximum of 9999 (9999.999 in case decimal quantity is permitted). Entry of decimal quantity is permitted by “Decimal quantity entry permitted” (Program > System > System Option >...
Difference in Display Format DISPLAY FORMAT Under “Decimal quantity entry” NOT permitted, decimal points are not shown as follows when you perform multiplication. Decimal quantity entry permitted Decimal quantity entry NOT permitted 2-4. Manual price entry The preset price for a PLU is over-ridden with a manually entered price. Each PLU can have a Max Price (HALO;...
2-5. Prices PLUs have seven price levels with programmable name (Program > PLU > Price Level). Each price level has three prices. The best way to describe how price levels might be used is by example: The price levels are standard, lunch hour, afternoon, happy hour, evening, night, and midnight. PLU: Whisky A: accessed by MODIFIER 1 B: accessed by MODIFIER 2...
a) How to change price levels You can change price levels using either PRICE SHIFT key or automatic price shift. ‘Standard Prices’ (price level 1) is the default price level. The price level is shifted to ‘Happy Hour’, ‘Evening’, etc. using one of five methods as follows: - Price level shift in programming The price level is changed using the Default Level (Program >...
2-6. PLU modifiers (programmable texts; half / double, small / large, etc.) There are four buttons (two buttons before V3.20) to modify a PLU’s price; MODIFIER 1 key selects the second price set for each of the price levels. MODIFIER 2 key selects the third price set (see the previous section), MODIFIER 3 key selects the fourth price set, and MODIFIER 4 key selects the fifth.
2-7. PLU menu levels Up to 5 different menu levels with programmable name (Program > PLU > Menu Level), in addition to standard layout, may be programmed into the HX, e.g. ‘Drink Menu’, ‘Lunch Menu’, ‘Dinner Menu’, etc. You can change menu levels using either MENU SHIFT key or automatic menu shift.
2-8. PLU Repeat Not only the last but also any item in the transaction area can be repeated. [Operation sample] - Enter PLU 1 - Enter PLU 2 - Enter PLU 3 - Select PLU 2 in the transaction area. - Press PLU REPEAT.
2-10. Price Enquiry Operation Press Price Enquiry button. SELECT PLU (user long text #83) is displayed in the subtotal area. Perform normal PLU entry. Entered quantity, PLU name and price are displayed. Press Accept to register PLU, or press Cancel to cancel the registration.
Page 23
Print format Scale Type Receipt sample 0.362 kg6.00 Standard PLU 00006 $2.17 0.362 kg@6.00$/kg Australia PLU 00006 $2.17 0.362 kg @ $6.00/kg Canada PLU 00006 $2.17 0.362 kg @ 6.00/kg PLU 00006 $2.17 Display format Scale Type Scroll display sample Standard 0.362kg PLU 00006...
2-12. 3 Recycle PLUs Please refer to the separate document “3 Recycle PLUs.doc”. 2-13. Age verification Age verification can be assigned to each PLU. Program PLU > PLU > Misc > Age Verification (0 ~ 99) If 0 is set, this PLU can be sold to any customer without age limitation. If 20 is set for example, this PLU can be sold only to a customer with the age of 20 or older.
Page 25
If customer’s age < PLU age, then, below dialog is displayed. When [Enter] is pressed, age is automatically If customer’s age > = PLU age, then, calculated, and verified if the PLU is registered. the age is equal or over the age set in the PLU.
2-14. Clerk security for age verification Due to a regulation to be over a certain age to buy or sell certain items, clerk security at the timing of items with "age verification" setting is newly added. In case of manager control, "Allowed by Manger" message is saved in EJF and Journal data.
2-15. Single item Entry of a PLU programmed as a single item closes the transaction by CASH/MEDIA 1 automatically. This function is especially useful for the bar. Sign on a clerk. Enter the PLU number and press PLU NUMBER key for code entry PLU. Or press a HARD PLU button or scan a bar code.
2-16. Complimentary PLUs COMPLIMENTARY key allows you to sell PLUs at zero prices. The receipt shows the price of the complimentary PLU but will not add it to the subtotal. Full transaction report shows the complimentary PLU amount. Sign on a clerk. Register PLUs.
2-17. Coupon PLUs A coupon PLU is registered to make discount for a certain PLU or a transaction when the customer presents a coupon or voucher. For example if your restaurant makes an advertisement which includes two kinds of vouchers, one for 5.00 off, one for 10.00 off.
2-18. Special PLUs It is convenient for a special item like Tobacco or cigarette, when it is not treated as sales commodity in a restaurant. A clerk often supplies such an item to a customer by paying in advance in his/her place (buying from vending machines, etc.) and get reimbursed later.
Page 31
When a transaction is closed by the media other than CASH, it is considered that SPECIAL PLU charge amount is not reimbursed to the clerk, so the amount is accumulated in SPECIAL PLU NOT COLLECT AMOUNT to be paid back from Manager after his job finished. For instance, in case of CARD MEDIA closing, SPECIAL PLU charge amount can not be collected by the clerk.
Page 32
Registration BILL 1 BILL# 100 MEDIA 08 HAMBURGER 4.00 MEDIA 02 ORANGE JUICE 1.20 CIGARETTE 2.00 --------------------- SUBTOTAL 7.20 CASH 1.00 CARD 6.20 Special PLU is not added to the TAXABLE 1 6.84 sales memory but the taxable and TAX 1 0.34 tax amounts of special PLU are always printed on the receipt.
Page 33
Program Options Program > PLU > PLU > Type > Special PLU Do not set type “Coupon”. In order to prevent Price Shift for Special PLU, set the same price for all price levels. Related Program Program > Payment > Media > Option Special PLU amount collect allow When a transaction is closed by the media which is not set this setting, it is considered that Special PLU charge amount is not collected by the clerk.
2-19. Cooking instructions Cooking instructions are messages which are sent with PLUs. They can be entered by following methods: a) By linking them directly to specified PLUs in programming b) By pressing a COOKING GROUP 1 ~ 99 keys c) Cooking Instruction Groups are listed for selection by pressing COOKING GROUP key d) By pressing a COKING INSTRUCT 1 ~ 99 keys e) Cooking Instructions are listed for selection by pressing COOKING INSTRUCT key Manual cooking message entry by pressing MANUAL COOKING key...
Receipt ************ Your HX-2500 KP FILE 01 -Receipt -Thank You * CATEGORY 3 ************ STEAK 10.00 Medium STEAK 10.00 Medium c) Cooking instruction groups are listed for selection by pressing COOKING GROUP By pressing COOKING GROUP key after PLU registration, the cooking instruction groups 1 ~ 99 are listed to allow the selection of a cooking instruction group.
g) Handwritten cooking instruction by pressing HANDWRITE COOKING key (not for HX-1500) Cooking instruction by handwriting is available on KP and receipt. This function is available in thermal printers supported by HX. Please avoid using any sharp-pointed material when writing a handwritten cooking instruction. Writing by finger or a pen for Touch panel is highly recommended.
Print format KP print sample “Quadruple“ is selected in Print > KP File > KP Setting > Handwritten cooking instruction print size Receipt print sample Print size on a receipt is fixed to Normal size h) Substitution of cooking instruction Already registered cooking instruction can be substituted (replaced).
Page 38
For a screen with a list (such as Cooking Instruction, select from one list), line space will be wide as maximum, with regardless of "Line Space" setting in Screen Layout. As for the font size, setting in "Font size" in Screen Layout is applied. Up to V1.90 From V2.00 (Font size = Large)
2-20. Condiments A condiment PLU is a supplementary item subject to a main PLU. It is usually sold together with a main PLU. Condiment PLUs are organized into condiment groups which are linked to normal PLUs. Max. 255 groups are programmable with up to 50 condiment PLUs included in each group.
Page 40
Order Print Sample Receipt ************ Your HX-2500 KP FILE 01 -Receipt -Thank You * CATEGORY 3 ************ FILLET STEAK FRIED POTATO 20.00 FILLET STEAK 20.00 HOUSE SALAD FRIED POTATO HOUSE SALAD In case of multiple entry of condiment In case a main PLU is multiplied (eg. 3 x Steak), it is selective to show condiment group list as many times as multiplication (eg.
b) Independent Condiment PLU Independent condiment PLU can be directly entered immediately after a main PLU by "Independent Condiment" (Program > PLU > PLU > Type). It is always entered with a main PLU and can not be entered itself. As for the customer display contents at the timing of independent condiment addition to the "not-the-most- recent-item", the main PLU is firstly corrected, and then, the main PLU and the added independent condiment will be displayed.
d) Roll-up condiment price into main PLU Price of condiment PLU(s) is added to the Main PLU, and the updated amount is printed on receipt. Program Program > PLU > Option > Roll-up condiment PLU price into main PLU Print Roll-up is not enabled Roll-up is enabled PLU 00001...
e) Dependent condiment PLU display/entry improvements 1. Line space and font size settings (in Program > Display > Screen Layout > Button Layout <2> > Transaction Area) are also applied to the screens for Condiment, Split bill, etc. (V2.00) For HX-1500, Font size is set to "Large" and Line space is set to "Wide", by Init set up (Engineering code >...
Page 45
2. Correction Button (V2.00) With "Correction button", it is easier to cancel the entry of Condiment PLU. Operation Display 1. Enter a Condiment PLU by mistake. 2. Press [CORRECT] button. Quantity becomes zero.
Page 46
3. Active Condiment group (V2.00) for easier correction operation Title part of the condiment group is displayed with bigger size. In addition, it is now possible to activate any condiment group by pressing the title part of the condiment group (an active condiment group is displayed with blue color as below).
Page 47
Confirmation dialog at the timing of "Cancel" All execution (V2.00) In conjunction with a new [CORRECT] button, the position of "Cancel All" button is moved to the left corner as below. At the same time, confirmation dialog is now displayed when "Cancel All"...
Page 48
Confirmation dialog at the timing of "Cancel" All execution (V2.10) A bigger list will be displayed for each Condiment group if the number of linked PLU Condiment groups is three or less. [Comparison of the number of displayed items per Condiment Group] Previous version: 10 items From this version: 23 items 19 items, in case "Line space = Wide"...
Page 49
In case the number of linked PLU Condiment groups is four or five, conventional Condiment PLU entry screen is displayed as below. Display example of 5 x Condiment groups Even in the conventional PLU Condiment entry screen as in the below, ten-key dialog screen will pop up by pressing the "Quantity"...
2-21. Automatic link PLU groups Automatic link PLU function provides a fixed set menu by a main PLU entry. Main PLU will have up to 20 chained PLUs included in each group of max. 99 groups. You can register a main PLU and other PLUs in a link PLU group by a depression of single button. According to the setting, there are several formats on demand.
2-22. Set menu – Course When “SET MENU” is selected on the PLU, up to 6 courses can be offered automatically by entering a main PLU. According to the programming, courses can be selected manually later by picking up the table automatically or by pressing SET MENU key.
Related Program Program > System > System Option > Print > Page 1 Set menu items on bill or buffer are printed Note: If KP print is necessary, set KP FILE for each PLU. Operation Sign on a clerk. Enter a main PLU which has been programmed as “set menu item”. The first course (Starter) is appeared. Select a required item.
Page 53
Receipt Sample BILL TABLE Sunday Special 10.00 Scotch Broth PLUs without extra price are printed by “Set menu items on bill Seafood Salad or buffer are printed” (Program > System > System Option > Halibut Steak 5.00 Print > Page 1) Apple Pie Coffee ---------------------...
Page 54
Select Course 1 (Only 1 item can be added to this Course) Items which are registered before is indicated with red. Select Course 2 (Additional entry is not possible because maximum number of items are already entered)
Page 55
Cooking Instruction/Condiment PLU can be entered immediately after PLU entry within the Set Menu screen under following setting is enabled, if a PLU is linked to Cooking Group/Condiment Group. Program > PLU > System Option > Immediate Condiment/Cooking selection after PLU entry on "Set Menu" Operation If a menu item with Cooking Instruction/Condiment PLU setting is entered, a Cooking/Condiment button appears as below.
Page 56
Notes: In case an operator misses Cooking Instruction/Condiment PLU entry in the Set Menu screen, such entry can be done as before after exiting the Set Menu screen. If the number of menu item is changed after Cooking Instruction/Condiment PLU entry for a menu item, enter Cooking Instruction /Condiment PLU again.
Page 57
Category 1 ~ 8 buttons are assigned on a Set Menu screen, and once a certain Category is selected, such a Category remains until another one is selected. New screen image Category 1 ~ 8 buttons are assigned on a Set Menu screen as below. Also, already-available Category List can be used at the same time.
Page 58
Sample operation Operation Display Enter Set Menu Item. Press Category 2 Button. Select Menu Item PLU 100 & 101. PLU 100 & 101 are changed to Category 2. Category of PLU 101 can be changed to 3, by selecting from the Category List.
Page 59
Set Menu screen is displayed by pressing SET MENU button after final course item is entered. During the Set Menu operation, if a Menu item of the final course is entered, pressing SET MENU button will not open the Set Menu entry screen, even if there is a course where its maximum quantity entry is not reached (by item correction or skipping entry to enter later).
Page 60
Set Menu screen is displayed immediately after a course item is corrected Set Menu screen will be displayed immediately, if a course item of the Set Menu is corrected. Program > PLU > System Option > Previous course entry is allowed after offer MUST Sample setting PLU 8 is linked to Set Menu 8.
2-23. KP management – serve timing and KP recall for kitchen Serve timing for kitchen The function is used to tell the kitchen the timings of serve for each dish in the course menu by 8 CATEGORY keys. CATEGORY 1 for Menu to be cooked immediately after the order is sent to the kitchen STARTER key It should be set to Category 1.
Page 62
Program Options PLU > Category > Set category 1 ~ 8 names. Display > Screen Layout > Allocate CATEGORY 1 ~ 8 keys to assign the category to the PLU directly. Allocate CATEOGRY (Subject: none) key for the category change operation. Allocate KP RECALL key to instruct to the kitchen to prepare the dish.
Page 63
Operation The following items are programmed for example. Display > Screen Layout > Button Layout <1> KP RECALL and CATEGORY 1 ~ 3 keys are allocated on the screen. PLU > Category > Category names are set to: Category 1: Starter Category 2: Main dish Category 3: Dessert PLU >...
Page 64
KP recall operation – Pick up the table and press KP RECALL key. When the KP RECALL key is pressed, the next category to be sent to KP is displayed. Press OK to send the KP recall message to KP. Then, the recalled mark “®” is put in front of the PLU name and indicated in blue on the sales screen.
Page 65
Notes Category 1 item is never recalled by KP RECALL key. KP recall is done in the order of category number. Only one category can be selected and printed for KP recall. Press KP RECALL key again for the next category selection. When Optional Programs are set: Next category to be sent to KP is displayed when track is picked up...
Page 66
Category change operation by CATEGORY (subject: none) key - Pick up the table. - Select the item to be changed its category. Select Fish dish in this example. - Press CATEGORY (subject: none) key. - Current category is highlighted. - Select the category and press OK. The changed category information is displayed at the subtotal area.
2-24. Mix & Match Please refer to the separate document “Mix and Match.doc”. 2-25. Meal Deal Please refer to the separate document “Meal Deal.doc”. 2-26. Senior Citizen discount Discount function for Senior Citizen is now supported. This discount is applicable only to the PLUs which are linked to "...
Page 68
Print > Print Format > Senior ID Object Print Item Senior ID Name Signature Space Line Feed Print > Print Format > Senior Tax Exempt Senior Discount Object Print Item Senior Tax Exempt Subtotal Senior Discount Name Amount Space Line Feed For "Name", #232: SENIOR TAX EXEMPT #233: SENIOR DISCOUNT...
Page 69
Calculation example 1 Senior citizen guest ----------------------------------- SENIOR ----------------------------------- PLU 0001 1.00 PLU 0002 2.00 PLU 0003 3.00 ---------- SUBTOTAL 6.00 S.TAX DSCT -0.64 <-- Tax discount ---------- (Senior Taxable = 6.00) SUBTOTAL 5.36 <-- Discount (6.00 – 0.64) x 20% S.DISCOUNT -1.07 ----------...
Page 70
2 out of 5 guests are “Senior citizen” ----------------------------------- PERSON SENIOR ----------------------------------- PLU 0001 1.00 PLU 0002 2.00 PLU 0003 3.00 ---------- SUBTOTAL 6.00 S.TAX DSCT -0.26 <-- Tax discount ---------- (Senior Taxable = 6.00 / 5 * SUBTOTAL 5.74 2 = 2.40) S.DISCOUNT -0.43...
Page 71
Operation Operation Display SENIOR CITIZEN ENTER SENIOR CITIZEN Press ID area & enter Senior ID number If Senior ID already exists, Senior ID, last name & first name are displayed. (go to the step 5.) If Senior ID does not exist, you are required to enter last name &...
Page 72
From V3.00, add-on tax calculation is changed, in case either of Senior/PWD/Diplomat is entered as below. Receipt Sample HX-4000 settings: Tax1=12% VAT Tax2=10% Service Charge (Add-on Tax) Tax3=.5% Beverage tax (Add-on Tax) Tax4=.5% Food tax (Add-on Tax) Receipt Sample Note (1 regular person) 100.00 Food Item (Tax 1, 2 &...
Page 73
(1 regular person & 2 senior person) PERSON Senior 300.00 Food Item (Tax 1, 2 & 4) PLU 00001 300.00 100.00 Beverage Item (Tax 1, 2 & 3) PLU 00002 100.00 -------------------------- Subtotal 400.00 400.00/1.12 - 400.00 LESS VAT -42.86 Subtotal 357.14 400.00/3x2/1.12x0.2...
Page 74
(1 regular person & 2 Diplomat) PERSON Senior 100.00 Food Item (Tax 1, 2 & 4) PLU 00001 100.00 100.00 Beverage Item (Tax 1, 2 & 3) PLU 00002 100.00 -------------------------- Subtotal 200.00 200.00/1.12 - 200.00 LESS VAT -21.43 Subtotal 178.57 Senior Discount 0.00...
2-27. PWD (Person with Disability) & Diplomat Discount Function (V3.00) Discount function for PWD (Person with Disability) and Diplomat are now supported. These discount is applicable only to the PLUs which are linked to "Senior Citizen / PWD / Diplomat Item" and TAX 1 (12 %). Changes in "Program"...
Page 76
Program > System > User Text > User Long Text (used as "Warning Message") Warning Message ENTER PWD ENTER DIPLOMAT Related Program Program > Tax > Tax > Tax 1 rate = 12%, VAT MUST Tax 2 rate = 10%, Add-on Tax (Service Charge) MUST Program >...
Page 77
How to calculate 1. When one of the two guests is Senior citizen and another is PWD, ----------------------------------- PERSON SENIOR ----------------------------------- PLU 0001 1.00 PLU 0002 2.00 PLU 0003 3.00 ---------- SUBTOTAL 6.00 LESS VAT -0.64 Less VAT = 6.00 / 1.12 - 6.00 SUBTOTAL 5.36 S.DISCOUNT...
Page 78
2. When there are one Senior citizen and one PWD, out of five guests, ----------------------------------- PERSON SENIOR ----------------------------------- PLU 0001 1.00 PLU 0002 2.00 PLU 0003 3.00 ---------- SUBTOTAL 6.00 LESS VAT -0.64 SUBTOTAL 5.36 Senior Discount= (1.20 - 0.13) x 20% S.DISCOUNT -0.21 PWD Discount = (1.20 - 0.13) x 20%...
Page 79
3. When there are two Senior citizens, one PWD and one DIPLOMAT, out of five guests, ----------------------------------- PERSON SENIOR DIPLOMAT ----------------------------------- PLU 0001 1.00 PLU 0002 2.00 PLU 0003 3.00 ---------- SUBTOTAL 6.00 Less VAT = 6.00 / 1.12 - 6.00 LESS VAT -0.64 SUBTOTAL...
Page 80
Report Clerk Report Full Transaction Report X-Read Report X-Read Report 1st Level Full Transaction 1st Level Clerk Sales ------------------------------------- -------------------------------------- TAX SALES 1 4.28 CLERK 001 TAX 1 0.53 ------------------------------------- VAT EXEMPT 8.57 PERSON ------------------------------------- SENIOR LESS VAT -1.92 MORE VAT 0.51 DIPLOMAT -------------------------------------...
2-28. PEZA discount Function (V3.10) Discount function for PEZA (Philippine Export Zone Authority) is now supported. This discount is applicable only to the PLUs which are linked to "Senior Citizen / PWD / Diplomat / PEZA Item" and TAX 1 (12 %). Changes in "Program"...
Page 82
Limitations The maximum digit of PEZA ID is 8. Up to V3.00, Senior/PWD/Diplomat ID are all 6 digits. So 6-digit of ID and Last/First Name are saved in the EJF record. If EJF data created on V3.00 is accessed on the firmware S3.00.10 (or later) by Buffer Print on EJF View for example, the first 2 digits of the Last/First Name will not be printed because Senior/PWD/Diplomat ID are increased from 6 to 8 digits.
2-29. Division calculation (Purchasing by tendered amount) (V3.10) Division calculation is now available by a new PLU option setting "Purchasing by tendered amount". Program Program > PLU > Type > Purchasing by tendered amount Operation 10.00 - [Milk] (supposing that Milk = 3.00). If the unit price of Milk is "3", then, either of "3", "3.000"...
3. OTHER FUNCTIONS 3-1. No sale A “NO SALE” permits you to open the cash drawer without performing any sales. You may want to use this when you want to empty the cash drawer or get change. As a security measure this function can be restricted to a clerk with a permitted clerk security level by programming.
Program Options Display > Screen Layout > Allocate CORRECT key. Related Program System > System Option > Operation > Page 1 Cannot correct cooking instructions Cannot correct condiments Correct only the last item (for this to work, please disable “Previous Correct” in Clerk > Security Level at the same time) Correct only the items in the current transaction Clerk>...
Program Options Display > Screen Layout > Allocate VOID key. Related Program Print > KP File > System Option Voids go to KP Print in red Clerk> Security Level > Sales Mode > Void User Text > User Text > VOID 3-4.
3-5. Media transfer You can change the sales memory of Media even after closing the transaction. For example, from Cash to Credit Card. Program Options Display > Screen Layout > Allocate MEDIA TRANSFER key. Related Program Payment > Media > Option > Transfer “FROM” prohibited Payment >...
Page 88
Report Media transfer count is printed on the Full transaction and Clerk sales reports. The media transfer is NOT counted on the transaction count. Both “Transferred from” media count and amount are subtracted on the HX unlike DX (count is not changed but the amount is subtracted after Media Transfer).
3-6. Transaction Void Transaction void cancels all registrations during a transaction. This is possible only before the transaction is closed. This function can be restricted to a clerk with a permitted clerk security level by programming. Depending on the programming and operation, it cancels or not cancels the items already registered by New Balance in a track whereas the current items are always cancelled.
Accept immediately without confirmation message is not enabled and “ ” “ Track with the previously is enabled, following screen is displayed. Press CURRENT TRANSACT to registered items are deleted “ delete current items only. In order to cancel the items which are already registered by New Balance in a track, press TRACK DELETE.
3-8. Tip A tip amount given can be entered by using TIP key. The tip amount is shown on the transaction reports and clerk reports. However, it is not added to the hourly sales and grand total. Sign on a clerk. Enter items.
Page 92
From V1.80, if the system clerk performs operations on behalf of each clerk, Clerk Sales are now added to each clerk, not to system clerk. Also, when "Gratuity (Tip) entry by record" is performed by a system clerk on behalf of each clerk, Clerk Sales are added to each clerk, by the following operation. The above is available only under the following setting and operation: "Only a clerk who has the same number as the assigned server is allowed to pick up"...
Page 93
Enter Sequential (Record) number, and press [Enter]. Enter original transaction amount, and press [Enter] Press [Tip], and press [Enter]. Close by media.
3-9. Amount discount DISCOUNT button is used to subtract an amount of money from the subtotal of a sale. The amount of the discount may be entered manually or preset in programming. This function can be restricted to a clerk with a permitted clerk security level by programming.
Related Program Rate / Discount > Discount Amount Taxable 1~8 affect Allows a sale to go negative as a result of discount Manual discount amount entry Affects grand total Rounding Clerk> Security Level > Sales Mode > Amount Discount User Text > User Text > DISCOUNT 3-10.
Program Options Display > Screen Layout > Allocate ADJUSTMENT1~3 key. Related Program Rate / Discount > Adjustment Name Rate Adjustment symbol Taxable 1~8 affect Negative Only allowed once Manual entry Affects grand total Affects Main PLU & Recycle PLU PLU > PLU > Misc > Adjustment Adjustment 1~3 Group >...
b) Manual percentage on subtotal Register the items you wish to discount / surcharge. Before finalizing, enter the percentage to discount / surcharge. For 100% entry, enter “100” and press % you require (if the rate is not entered beforehand, programmed rate is applied).
3-12. Percentage / Arrangement by Card Percentage / adjustment by card is now available by utilizing customer management function. Available percentage / adjustment are as below, and percentage and adjustment can be set at the same time. One of Percentage %01 ~ %10 (‘none’ can be also selected) Any of Adjustment 1, 2, or 3 (max.
Page 99
Actual example of Percentage / Adjustment card for discount: [Setting example] Customer name (serves as a card name, displayed on the top left): VIP card Applied percentage: %1 Applied adjustment Adjustment 1 and 2 [Programming steps] - Add a customer in Program > Customer > Customer File. - Swipe a card at a card field, and enter VIP for Last Name and card for First Name.
3-13. Discount coupon 10 kinds of Discount coupon are newly added and one of them can be linked to each PLU so that which Discount coupon can be applied. For example, if 1 x PLU 1 (price: 1.00, so-called "Discount Coupon 1" item) is registered, and 1 x Discount Coupon 1 (0.10 discount) is entered, then, PLU 1 will be discounted to 0.90 (= 1.00 - 0.10).
Page 101
Programming screen of PLU (in Program > PLU > PLU > Misc) [Settings] PLU 1 and PLU 3 are linked to Discount Coupon 1 (discount amount of Discount Coupon 1 is 0.10). PLU 2 is linked to Discount Coupon 2 (discount amount of Discount Coupon 2 is 0.20). ...
Page 102
Case-2 (Discount Coupon is entered but applicable PLU is not registered) Enter PLU 1 and 3. Enter [Discount Coupon 2] (discount for PLU 2). Warning message is displayed. Case-3 (Number of entered Discount Coupons is bigger than number of registered applicable PLUs) Enter PLU 1, 2, and 3.
Page 103
Report Related line is added to Auto Full Transaction, Full Transaction, and Clerk reports. Full Transaction Clerk X-Read Report X-Read Report 1st Level Full Transaction 1st Level Clerk Sales -------------------------------------- ------------------------------------- ROUND DIFFER 0.00 TRANSACTIONS TRANSACTIONS Discount Coupon 1 Discount Coupon 1 0.10 0.10...
3-14. Media (Total) to finalize transaction A media is a method of payment for example cash or cheque. Up to 20 media buttons are available. Media buttons may also be programmed as ‘pre-payment’ media. This enables vouchers to be tendered at the start of or during a sale and automatically be deducted from payment due.
d) Pre-payment (partial payment) media for track operation The transaction can be stored by using the pre-payment (partial payment) media while it can not be stored if a normal media is used. For example, a person leaves a group of diners early but wants to pay their share of the track.
[Limitations] Over tendering & direct closing prohibited. Just tendering by pre-payment media is done, the track is finally closed. When track is not used, pre-payment media can be used as normal media. e) Split payment (V2.80) Sequential media closing is possible by entering the number of persons (for split payment), at the timing of Media close.
Page 107
Receipt sample Receipt Format Note [Upper Logo] 1.00 P L U 0 0 0 0 1 $ 1 . 0 0 2.00 P L U 0 0 0 0 2 $ 2 . 0 0 3.00 P L U 0 0 0 0 3 $ 3 .
Page 108
Limitations: Media with following media type are not listed in a media list for split payment. 1-1. Loyalty & Room Media, because it requires procedure to access the Loyalty/Room Server first. So direct media closing is not possible. 1-2. SNAP Media, because "SNAP Subtotal" should be pressed before SNAP Media Close. So direct media closing is not possible.
3-15. Foreign Currency Foreign currency can be set up which automatically converts local currency to foreign currency and accepts payments in either. Program Options Payment > Media > Type > Check Foreign Currency. Set Exchange rate (up to 999.999999). Set “Exchange rate is inverse” if necessary. Optional Program System >...
Full Transaction Report amount sold in local currency (local currency symbol is shown if local media has symbol) amount sold in foreign currency converted amount in local currency difference between the sales in local currency and the foreign currency converted in local currency Note for CID amount: It is updated by the local or foreign...
Page 111
Print format (V1.90) Print format for Paid out will follow that of "Final Receipt", and line for "Paid out" will be available as below. Program Print > Print Format > Final Receipt / Buffer Print > Others > Paid out NEW!
Enter text (40 digits) if Deposit Book is programmed in Maximums (in Program > System). Enter the amount of the deposit and press a MEDIA button. A receipt is printed for the customer to keep as proof of payment. Receipt Sample 1 Uniwell Reference Number, Text (Print Format) DEPOSIT 50.00...
In case “Deposit Book” function is NOT used, enter the deposit amount and press [Enter]. Register items and cash off. The deposit amount is subtracted from the total value of the registered items. Receipt Sample 1 Uniwell Reference Number, Text (Print Format) -DEPOSIT -50.00...
c) Deposit Book data backup/restore (V1.90) How to back up / restore Deposit Book Data Backup/Restore to/from USB at Deposit Book X-Report Screen (X-Read Report > Transaction > Deposit Book > "Deposit Book Data Backup" Button) By pressing the "Deposit Book Data Backup" button below, Deposit Book Data can be backed up/restored.
Page 115
From V3.00, count/amount of Media sales total in Auto Full Transaction / Full Transaction Report are changed as below after following deposit operations. Deposit operation Deposit in with 10.00. Deposit used with 4.00. Report contents Before change After change SALES TOTAL DRAWER TOTAL -4.00 6.00...
d) Deposit usable as voucher (V2.80) Deposit voucher function is supported using the currently-available Deposit book function. In order to realize that both the conventional Deposit in/used function and this new Deposit voucher in/used function can be used in the same system, following points are modified. VOUCHER IN / VOUCHER USED buttons are added.
Page 117
Operation Deposit in operation Clerk sign on. Perform [VOUCHER IN] - [OK] - (Amount entry) - [CASH]. Sequential number is automatically copied to the "Text" area. Text entry is also available. Deposit used operation Clerk sign on. (item registration) - perform [VOUCHER USED] - (Select deposit line) - [OK] - [CASH]. ...
Page 118
Note: In case of "Use deposit voucher", Item registration should be done beforehand. Otherwise, "Deposit used" operation will be considered as a wrong operation. However, refund operation (cancellation of "Deposit in") is possible. Once "Deposit used" is done, item registration is not possible, and media close is necessary. In case further item registration is required, correct "Deposit used"...
not for Media Drawer total). Since there is no visible settings in the POS for "Media 21", please kindly check how the back office would behave if such software get and analyze reports from the POS. Decimal place, etc. for this "Media 21" would follow that of Local media.
- Destination operation Sign on a clerk. Below is displayed for Destination selection when any PLU is registered if Destination input compulsory at transaction start is enabled. After V2.40, entered PLU before Destination entry is registered automatically. If Destination is disabled in Program > Others >...
- Destination operation with Price Level shift The price level of items entered with DESTINATION keys can be programmed in Price Level in Program > Others > Destination. Then you will see the sales amount of items sold of each Destination respectively on the PLU price level 1 ~ 7 in PLU sales reports.
Page 122
disregarded. - Tax1 shift to Tax3 / Tax2 shift to Tax4 settings override VAT shift (VAT shift operation is possible when TAX > Tax > System Option > General > VAT related > VAT shift is enabled). Sample Setting Tax > Tax Add On Tax System TAX3, 2, 1: Add On Tax System Tax Method Tax 1: 5% for food item...
- Tax status changed by the Eat-in/Take-out/Delivery Group settings (Group > Group > Destination Tax > Affect Tax) allow tax status to be changed in accordance with Destination. For example, tax rate 7% is used only for Take-out of food item, otherwise always 16%. Drink Item Food Item Eat-in...
Page 124
EAT-IN (Eat-in is selected as Destination Tax for Food & Beverage) EAT IN COLA 2.00 taxable 1 (PLU setting) 2.00 “ BEER 3.00 “ POMMES 4.00 “ SALAD 5.00 “ STEAK 8.00 “ ------------ MEDIA 08 24.00 TAX SALES1 20.69 TAX 1 3.31 TAKE-OUT (Take-out is selected as Destination Tax for Food Item)
3-19. Bill Reactivation You can reactivate the already media closed bills with table or bill number for the following additional operations: Media change Item addition and correction German declaration print Program Options Different from DX, “PERMIT REACTIVATION” selection is not necessary on the HX. Display >...
Page 126
Notes Bill reactivation is available if the bill has a bill number or table number. Unlike DX, under "Table number system", bill number is not necessary to reactivate the track. DX must have the bill number with table number. Bill reactivation is not available after any Z-reset report is taken. The deleted information will never be printed on the reports.
Page 127
Print format BILL 1 x 1.00 P L U 0 0 0 0 1 1 . 0 0 1 x 2.00 P L U 0 0 0 0 2 2 . 0 0 ------------------- ----------------- S U B T O T A L 3 .
Page 128
Journal data Rebooked item Report The number of print of "Reactivate Void Receipt" is displayed and printed on Auto Full/Full Transaction, and Clerk report.
3-20. Consolidation display Items in the transaction area are displayed with consolidation or without consolidation by pressing CONSOLIDATE key in sales mode. Program Options Program > Display > Screen Layout > Allocate CONSOLIDATE key With consolidation Without consolidation Notes: “+” is added in front of PLU name for consolidated items. Background color of even lines of the transaction area becomes light yellow “with consolidation”...
Quantity-specified split operation is not possible for the items with multiple entry with cooking instruction or condiment. Such items should be split one by one by entering 1 as quantity before split operation. 3-21. Split Bill – Item Transfer Where a customer requests to split a bill, any item can be transferred from the current track to up to 20 new tracks using a simple touch operation.
Page 131
" " Split To bills are numbered with the smallest available Bill number in turn if Automatic bill number is assigned when a transaction closed by STORE in Program > System Option > Track > Page 1 is enabled. Original bill (Bill #1), Soup and Fish dish to right (Bill #2), and Mont blanc to the bottom left window (Bill #3). - Split bills (Bills #2 and #3 in the example above) are Stored if "Store all"...
Page 132
Split bill operation in German way (V2.80) Currently-available "Split bill by number of persons" operation will be changed, and item transfer from the current table to the destination table is newly supported. These change and newly-supported operations are possible if either German Fiscal is activated or a newly-added setting is enabled.
Page 133
3-22. Table Transfer/change "From" and "To" Table numbers and transferred subtotal can be saved in EJF/Journal data. Also, such data can be printed on KP the timing of Table Transfer/Change operation (this information can be printed on receipt as well). Also, KP items which were already sent to KP can be re-printed.
Page 134
Please note if the table should be stored at least once, in order to "Table transfer/change info." be saved in EJF and Journal data. Operation for KP/Receipt print for Table Transfer Enter table number 1, enter some items and store. Enter table number 2, enter some items and store.
Page 135
Operation for KP Re-Print of previous KP items Enter table number 1. Enter some items and store. Pick up the table 1. Press "KP REPRINT" button. Select "Previous Items" button. KP File dialog is displayed to select KP File to be applied. Select KP File(s), and press "OK"...
Page 136
Note for split bill operation with Orderman During the split bill operation with Orderman terminal, it is not allowed to enter the "from" table number (source table number) as a "to" table number (destination table number) under the current Orderman specification.
3-23. Clerk Track Transfer Clerk Track Transfer is used for a clerk to take over the pending tracks (closed by STORE) used by another clerk who has finished his job. IRC communication is supported. Clerk Track Transfer shows a clerk track list first, so you can select the tracks to be transferred. Note: X-read Clerk Track report (read only) will be available in future.
Page 138
Clerk Track Transfer by System Clerk Sign on System Clerk. Press CLERK TRACK TRANS key. The clerk track list for the signed on clerk is shown. Select “none” to see all tracks to be transferred. Select one of clerks to be transferred to. Press OK to transfer.
Page 139
EJF contents when Clerk Track Transfer is done For example, when Clerk 1’s table 2 is transferred to Clerk 2 by Clerk 1. Clerk report before clerk track transfer after transfer Subtotal bill by Clerk 2 after transfer...
Page 140
EJF contents After the clerk track transfer is done, the original clerk number is replaced with the transferred clerk number. <?xml version=”1.0” encoding=”UTF-8”?> <ejf_data version=”1.01” system=”HX-2500-03”> <identity pos=”8” posname=”POS NAME #8” branch=”1”/> <ejf_info dp=”2” date=”2009-12-25T16:11:55”/> <stored_block> clerk=”2” Clerk 1 number is replaced with <ejf num=”1”...
3-25. Clerk Track List Clerk track list is useful when a clerk would like to confirm the open tracks which he/she opened. “ ” In case a system clerk displays Clerk Track List under All track displayed by system clerk is enabled, the system clerk can view open tracks opened by all clerks with clerk names who lastly opened the track.
Notes: In the current specification, the bill number 1 disappears on Clerk Track List. Even if no PLUs are entered at the step 7 in the above, "Store" operation will keep the condition of "Original clerk". Limitation In case a System Clerk picks up a bill/table of other clerk, the System Clerk are not allowed to perform "Clerk sign-off". In other words, the System Clerk should perform either "Store"...
Page 143
Programs: Customer program is saved on newly added “customer.prg” file separately from “HX-4000/2500/1500.prg”. Set number of Customer File by Program > System > Maximums > Customer File (default = 0). Enter customer information by Program > Customer > Customer File. Press Add button to create new customer file.
Page 144
Tips: In order to assign the bill number automatically, select following 2 options. Program > System > System Option > Track > Page 1 Automatic bill number is assigned when a transaction closed by STORE Program > System > System Option > Operation > Page 2 Bill number input compulsory Print program: Two print formats are newly available for CUSTOMER INVOICE and CUSTOMER RECEIPT.
Page 145
Related program: Set the security level to Add and Edit “Customer File” and “Customer Group” by Program > Clerk > Security Level. Program > Customer > Customer Group 99 customer groups are available. You can set the default price level. However, the price level setting in the customer file has a priority.
Page 146
History Transactions paid, credit sales and total credit amount are displayed. You can pick up the bills closed by “Charge to Customer” media with status “(blank)”. “Detail info.” button shows the transaction contents for the credit sales only. They are not available for the finally closed transactions with status “media name”.
Page 147
Operation steps for sales: Sign on a clerk in Sales mode. Enter items. Press CUSTOMER MANAGE key and select the target customer or swipe/scan the customer card/barcode. (Also, you can swipe/scan the customer’s card/barcode to select the customer in the customer list after CUSTOMER MANAGE key is pressed.) Press OK.
Page 148
Operation steps for issue Customer Invoice: - Sign on a clerk in Sales mode. Press CUSTOMER MANAGE key and select the target customer or swipe/scan the customer card/barcode. (Also, you can swipe/scan the customer’s card/barcode to select the customer in the customer list after CUSTOMER MANAGE key is pressed.) - Press Payment.
Page 149
Operation steps for Customer’s payment: - Sign on a clerk in Sales mode. Press CUSTOMER MANAGE key and select the target customer or swipe/scan the customer card/barcode. (Also, you can swipe/scan the customer’s card/barcode to select the customer in the customer list after CUSTOMER MANAGE key is pressed.) - Press Payment.
Page 150
Operation steps for deposit entry: - Sign on a clerk in Sales mode. Press CUSTOMER MANAGE key and select the target customer or swipe/scan the customer card/barcode. (Also, you can swipe/scan the customer’s card/barcode to select the customer in the customer list after CUSTOMER MANAGE key is pressed.) Press Payment.
Page 151
Report: Customer Sales report (1st and 2nd levels) is available including IRC report. The amount and count of already paid transactions, charged and deposit are printed. Steps: - Sign on clerk. - Select X-Read Report or Z-Reset Report > Customer > Customer Sales. - Press Enter Press Print or Save Report for USB.
3-27. Customer Order Customer Order function enables a customer to order products in advance and pick them up on certain date/time, or have them delivered to the customer’s home. The function is based on Customer File, but newly added key “Customer Order”...
Page 153
Operation Enter a customer order <Operation> [CUSTOMER ORDER] – [Create] – item registration – [CUSTOMER ORDER] or [STORE] Press [CUSTOMER ORDER] key. Customer order dialog is displayed as below. Press [Create] button. When the screen is returned to Sales screen, Customer order icon (looks like a phone) is displayed at the status bar at the top as below indicating that this transaction is a customer order.
Page 154
Pickup a customer order <Operation> [CUSTOMER ORDER] – Select a target Customer order – [Pickup] (Customer order number) – [CUSTOMER ORDER] Press [CUSTOMER ORDER] key. Customer order dialog is displayed as below. Touch the target customer order and press [Pickup] button. The screen returns to Sales screen after [Pickup] is pressed, and additional registration (item addition, correction, etc.) is possible.
Page 155
Print a customer order [Single select] Pickup a target customer order by the steps explained in 2. Pickup a customer order. Press [Buffer Print] button. Customer order receipt (Subtotal bill format) is printed. [Multiple select] 1. When multiple subtotal bills for Customer orders should be printed at one time, press [Multiple Select] button.
Page 156
Reports [Timing of addition to the sales memory] Different from normal transactions, customer order is not added to the sales memory at the timing of item registration but at the timing of payment (media close) since customer order is treated as a tentative registration.
3-28. Loyalty function Following four kinds of loyalty features are implemented. Normal point system Point system on PLU or PLU Group with a level of point for a gift % discount after a certain number of visits to a shop / restaurant Amount discount for a slice (slot) of turnover Programs in common Program >...
Page 158
Program > Text > User Text > User Long Text #52 PRESS SUBTOTAL #88 YOU HAVE REACHED LIMIT POINT #89 YOU HAVE REACHED NUMBER OF VISIT #90 YOU HAVE REACHED SLOT OF DISCOUNT AMOUNT If more than 2 POS are used in the system, set below. Program >...
Page 159
Normal point system Points are awarded in accordance with the purchasing amount, and payment with points is possible by Loyalty media. Program Program > Others > Loyalty Method (In house) > Select Normal point system Set up to 10 Spend ratio tables (01 ~ 10) Spend ratio is the rate to convert the purchasing amount to the point.
Page 160
Warning message will be displayed if the point balance of each customer is below the programmed Alert point under Normal Point System. Program Others > Loyalty > Loyalty system > Normal Point System > Point Alert (0 ~ 9999999) If "0" is programmed, a warning message will NOT be displayed. Related program Others >...
Page 161
Loyalty points are calculated based on subtotal amount under Normal point system (In-house Loyalty system). From this version, it is also possible to calculate the Loyalty points based on the settings in PLU/Group. Program Others > Loyalty > Normal Point System > Loyalty Point is calculated from PLU/Group point setting NEW! Related program...
Page 162
Point system on PLU or/and PLU Group with a level of point for % discount or a gift Points are set per PLU or/and per PLU Group, and when the accumulated point of a customer reaches the limit point, % discount is applied to the customer’s current transaction or next time.
Page 163
% discount or a gift after a programmed number of visits to a shop / restaurant % discount can be applied to the total of purchase amount (or next time) after a programmed number of visits to a shop / restaurant.
Page 164
Discount amount for a slice / slot of purchase amount (per a certain purchase amount) Discount amount is applied to each slot of purchase amount (for example, 0.20 discount per 5.00 purchase amount). Discount amount is applied to the customer’s current transaction or next time. Program Program >...
Page 165
Print > Print Format > Loyalty PREVIOUS POINT POINTS AWARDED POINTS USED POINTS BALANCE Operation Customer (Uniwell Corp.): Loyalty Point = 80 point, Ratio = 1 Loyalty: Normal Point , Spend Ratio 1 = 0.10 Operation Display Print Customer Manage Select "Uniwell Corp."...
Page 166
PLU 1 Loyalty Media (IN SHORT TENDERING) 1.000 x 0.50 CASH PLU 1 0.50 --------------- SUBTOTAL 0.50 Loyalty 0.30 CASH 0.20 PREVIOUS POINT 0.30 POINTS USED 0.30 POINTS BALANCE 0.02...
Page 167
Customer > Customer File > Option > No access to customer is disabled MUST Customer > Customer File > Option > No loyalty point customer is disabled MUST [Sample setting] Customer 1 name: Uniwell Corp. Operation Operation Display Clerk sign on...
Page 168
Receipt (Previous Point = 200) R e c h a r g e p o i n t 1 0 0 0 C A S H $ 1 0 . 0 0 P R E V I O U S P O I N T S 2 0 0 P O I N T S...
Page 169
Detail of loyalty point of each customer is now available on the X/Z Customer Sales report Program System > User Text > User Text #258: Awarded #259: Used #260: Balance Display sample [Summary (same as before)] [Details (newly added)]...
3-29. Mifare NFC terminal support (V1.20, 1.60, V2.20) Program Configure > External Device > NFC >Mifare Configure > Serial Port > 9600, 8 bit data, non parity, 1 stop bit, Flow control: none Program > System > System Option > NFC > Mifare > Card Type > Type-1 or Type-2 Display >...
Page 172
Related Program Program > Others > Loyalty > Loyalty system <= Must be set to disabled (unchecked) Configure > External Device > Loyalty &Room > Device Enable <= Must be set to disabled (unchecked) Program > Payment > Media > Type > Loyalty Program >...
Page 173
Loyalty Media CASH PoS sends increase/decrease command to the Mifare terminal at this timing. [Print Format] Loyalty Media print format Note Customer Name & Address Uniwell Corp. Address 1 Address 2 Address 3 1.00 PLU 00001 1.00 ------------------ SUBTOTAL 1.00 Loyalty Loyalty media name &...
Page 174
[Customer Card Issue] (available only for the cards of Type-2) Operation Display Note Press "CUSTOMER Branch number & PoS number MANAGE" button, "Add" are added to Customer ID. and enter Customer Number (ex. "2"). Branch # = 001 PoS # = 01 Customer # = 2 Customer ID = "0010100002"...
Page 175
[Edit Customer card (same as lost cards)] (available only for the cards of Type-2) Operation Display Note Press "CUSTOMER MANAGE" button, and "Edit" Button. In case the customer has lost his card, then, POS will search if the information of that customer is still saved in the store, and if it exists, press "Edit"...
Page 176
[Point exchange Operation] Operation Display Note Customer places his card onto the Mifare terminal. Press "Point Exchange" Customer name & remaining button. points are displayed. Press "Loyalty point exchangeable" PLU. Loyalty Media PoS sends decrease command to the Mifare terminal at this timing.
Page 177
How to calculate award points Program Program > Group > Group > Points per amount Program > PLU > PLU > Misc > Points per amount Notes: Above settings are available only when Mifare is enabled (Configure > External Device > NFC >...
Page 178
Operation ex.-1) Group Name Loyalty Point Points per amount Group 1 Drink 1.00 €2.00 Group 2 Food 2.00 €5.00 PLU Name Link Group Loyalty Point Points per amount Unit Price Coke Group 1 0.00 €0.00 €1.50 Hamburger Group 2 0.00 €0.00 €4.00 Operation...
Page 179
2. Point handling of CSI card is changed Considering that CSI cards do not have any points after the decimal point, following handlings at the POS side are added. Sample settings The points in the CSI card is "76". Awarded point by a transaction is "1.00". When the point which is read from a CSI card is "76"...
Page 180
Search customer using Mifare cards Program "Mifare" Button is newly added to the Customer File screen. Operation Operation Display Mifare card is placed on the Mifare terminal. (ex. 0010100002) [Sales mode] Press "CUSTOMER MANAGEMENT” button. [Program mode] Program > Customer > Customer File If customer exists, the customer file line is highlighted.
Page 181
5. "Fiscal ID" is added for Customer search When Mifare terminal is enabled, "Fiscal ID" is available as a search field instead of "Group". When Mifare terminal is disabled, "Group" is available as a search field as before. Mifare terminal is enabled Mifare terminal is disabled...
Page 182
Specification of "Customer info. record to Mifare card" changed [Current specification] The card should be a blank card when the Customer information is written. [New specification] There is a need to change the Customer’s name, etc. For this purpose, it is now possible to write customer information even if the card is not blank, as long as the Customer code and the Customer ID on the Mifare card matches.
Page 183
10. Recharge point operation with Mifare card is available " It is possible by following operations, and Recharge point rate" setting for each customer is applied. Press "RECHARGE POINT" Button. Points of Mifare Card are displayed. (Ten-key) - [Media] Related programs Customer >...
Student credits supported by Mifare card with external loyalty 3-30. server (V2.20) University of Nottingham Loyalty is supported by enabling to use Mifare card as a student (member) card. System configuration RS-232C: 9600bps 8bits non-parity 1stop bit Flow control: none Ethernet Loyalty Server HX-4000/4500/2500...
Page 185
Related program Configure > External Device > NFC > Model > Device Enable MUST Program > Payment > Media > Type > Media Type > Loyalty MUST Option > Loyalty media is pre-paid media Option > Only loyalty media is allowed if loyalty point remains Option >...
Page 186
Operation Operation Display Book some items. Enter Loyalty media. While this window is displayed, the POS communicates with Mifare terminal every 2 seconds. Once the card is read by the terminal, member number is read into the POS. Instead, member number entry with Ten-key is also possible.
3-31. Buy xx quantity of something and get the next purchase for free [Example] Buy 10 cups of coffee and get the 11 cup for free Program example Configure Assign printer and scanner. Program > System > Maximum Set maximum values in Customer File and French Media in order to store used vouchers for validation.
3-32. Serial / TCP-IP Loyalty & Room function supported Serial / TCP-IP Loyalty & Room functions are now supported. Common program for Loyalty/Room Configure > External Device > Loyalty & Room MUST One of Serial/Ethernet (TCP-IP)/Remote must be selected in this screen. Notes: - If communication with PC is done via Master ECR, select “Remote“, and enter Master ECR ID in “IRC ID“.
Page 189
Optional program Payment > Media > Option > Tendering compulsory Payment > Media > Option > Has signature line Notes: - Over tendering is prohibited for Loyalty media, regardless of “Over Tender Prohibited“ setting (Payment > Media > Option). - If both of the following two settings are enabled, “Loyalty media is pre-paid media” setting overrides. “Loyalty media is pre-paid media”...
Page 190
Print Format Note Loyalty Media print format 1.00 PLU 00001 1.00 --------------------- SUBTOTAL 0.73 Loyalty Media 0.30 Loyalty media name & amount CASH 0.70 Account Number 2222 Loyalty account number John Major Loyalty account name PREVIOUS POINT Previous point POINTS USED Used point (1 point = $0.01) POINTS AWARDED Awarded point (earn 1 point per $2 payment)
Page 191
3. Only Loyalty media is allowed if loyalty point remains Operation Display Note Register PLU-1 Press loyalty Media Enter loyalty account or Swipe loyalty card. Basically, only Press CASH Loyalty media is allowed if Previous Point remains. If non-loyalty media is pressed, this dialog is displayed.
Page 192
Item addition/correction after Loyalty Enquiry is also possible. Operation (PLU1) – (Loyalty media) – [Display loyalty point] – (PLU) – (Loyalty) – [Display loyalty point] In case of Loyalty media after item addition/correction, loyalty point will be displayed again. Therefore, payment by loyalty point is available right after Loyalty Enquiry only. From V1.30, price level change after customer loyalty card swipe is supported.
Page 193
Program for Room “ROOM“ key is used Media type “ROOM“is used Display > Screen Layout > “ROOM“ key Media-related Payment > Media > Type > Room Print-related System > System Option > Loyalty & Payment > Media > Has signature line Room >...
Page 194
Print Format Room charge print format Note 1.00 PLU 00001 1.00 --------------------- SUBTOTAL 1.00 ROOM 1 1.00 Room number & amount Mr Jones Room name PREVIOUS BALANCE 0.50 Previous balance NEW BALANCE 1.50 New balance SIGNED : signature line (Format by Print Format) …........
Page 195
Report Only when Room key is used, “ROOM“ Count & Amount is added to the Full Transaction reports. Programming Tips In order to print two or more signature lines, try the following settings. Program “Print Message 16” in Print > Print Message as below. Rename “Print Message 16”...
3-33. Cash declaration At the end of the day, confirm the cash amount in drawer(s) by using ‘cash declaration’. Full transaction reports show any discrepancies between the amount of cash supposed to be in the drawer and the actual amount in the drawer is issued.
Page 197
Cash Declaration Report Full Transaction Report...
3-34. Order number system Many counter service operations use an order# system, and it is widely used in operations like fish & chip shops, take-away, 193heatres, drive-thru etc. For example, a customer places an order and is given a receipt (or ticket) with their Order#, and they take a seat while the food is prepared.
3-35. Seat number function print on KP and buffer print in seat order Each person’s order is controlled by entering up to 99 seat numbers the customers are seated at. Program Display > Screen Layout > Allocate SEAT NUMBER key to assign seat number to each customer. If subject is added to the key, buttons of SEAT NUMBER 1 to 99 can be assigned.
Operation For seat number entry, perform one of the following operations. 25. [SEAT NUMBER] (Ten-key pad is displayed) – enter seat number – [Enter] 26. Enter seat number – [SEAT NUMBER] - Press any of [SEAT NUMBER 1] to [SEAT NUNBER 99] New For seat change, perform the following operation steps.
Page 201
Track pickup by track name 34. Sign on a clerk. 35. Press TRACK NAME key. Enter name on a software keyboard (up to 20 characters), and press OK button. Track is searched in the already-stored tracks by entered track name. a) If entered characters find only one exactly-matched track, the track is picked up automatically.
3-37. Simple Drive Through function (One Order-taker & One Pick-up/cashing in IRC system) Program System > System Option > Track> Page3 > Use Drive through NEW! Use Drive through > IRC ID NEW! Related program System > System Option > Communication > Floating track system MUST! System >...
Page 203
Operation when Order counter is to be closed (quiet times) Operator of Order counter presses the <CLERK> key to sign off after taking his last order. Cashier continues to pick up tracks by the <TABLE > key until all tracks have been sent from the Order Taker PoS.
3-38. Waste function It is used for the registration of PLUs which are considered "Waste", such as cooked PLUs which were dropped on the floor or PLUs cooked in advance but were not served within their use-by time. Wastage function is also necessary for inventory control and it shows the waste count in the PLU sales count and amount.
Page 205
Operation Sign on clerk in Sales mode. Press WASTE key. Enter wasted items. Enter wastage reason. (alpha numeric keyboard will pop up; this function utilizes "Non-add" message) Press WASTE key to finish the entry. (*) Wastage reason is printed on receipt only. Print sample For Print Format, Final Receipt is used in Program >...
Page 206
Sample report Report Format Note X-Read Report 1st Level Full Transaction ------------------------------------- total count, amount of wasted operation WASTE (count is not the wasted item quantity) 14.50 X-Read Report 1st Level Clerk Sales -------------------------------------- WASTE 14.50 X-Read Report 1st Level PLU Sales -------------------------------------- Hamburger...
3-39. Black board (Message board) display in Main menu “Blackboard“ is displayed in Main menu which can be used as a message board, etc. Program System > System Option > Display > Enable “Blackboard is used“ setting. Related Programs Clerk > Security Level > Others > Edit Blackboard Chalk mode can be switched On/Off by pressing this button.
3-40. EJF view shows stored track and can be searched by date and time (V2.80) In the previous versions, EJF View only shows tracks closed by media. From this version, stored tracks are also shown depending on a newly-added flag setting. Also, search by date and time is possible. Printing the displayed transaction by buffer print function is available as before.
Page 209
Select Start Time (can be skipped by pressing "ENTER"). "Time From" (V3.20~) Select End Date (can be skipped). "Date To" (V3.20~) Select End Time (can be skipped by pressing "ENTER"). "Time To" (V3.20~)
3-41. Drink dispenser - Berg (V2.10), E-protocol (V2.80) Berg liquor dispenser (Basic / Generic) is supported. System Configuration Serial (RS-232C) Liquor dispenser (Berg) HX-series Communication settings Berg Basic Berg Generic Baud Rate 9600bps 2400bps Data Bits Parity None None Stop Bits Handshaking...
Page 211
Operation <POS> Clerk sign on. <Dispenser> An attempt is made to dispense a portion using a Berg dispenser. Register a PLU. <Dispenser> Berg dispenser releases the portion. Note: In case a clerk is not signed on or any error occurs at the timing of PLU registration (at step 3. in the above, such as Stock limited, etc.), POS will send Negative Acknowledgment (NAK) to the dispenser.
Page 212
Drink Dispenser E-Protocol will be supported. System Configuration Serial (RS-232C) HX-series Drink dispenser Communication settings Cable pin layout Dispenser E-Protocol Baud Rate 2400bps Data Bits Parity None Stop Bits Handshaking None Additional Programs Configure > External Device > Drink Dispenser > Model: = E-Protocol NEW! Program >...
Page 213
Protocol data Program > PLU > PLU > Type element attribute contents note Type dispense_item 1: Dispense Item (V2.80) <plu code="000000000000000001" en="1" name="PLU 00001" name2=""> <dispense_item en="1"/> </plu> Configure > External device Device Setting List type model connect Drink dispenser 1: Drink dispenser number 0: none serial...
4. PRINT FUNCTION 4-1. KP Redirect KP REDIRECT key is now available to allow a manual redirection of an order printer’s data to other printer(s) in its other KP level. Operation 45. Press KP REDIRECT. 46. Select the KP level you would like to apply. 47.
4-2. KP Hold function This function holds all the ordered items from being sent to the Kitchen Printer until a transaction is stored or finalized, and then upon a release request, sends all items to be printed on one docket (even to be sorted by KP category).
Operation steps and how to release (print) items 48. Sign on a clerk. 49. Register items with KP, assign table/bill if necessary, and store or close by media. Items are usually printed on KP at once, but if KP Hold mode is ON, they are held without being printed. 50.
Page 217
Sample operation Operation Display Clerk 1 sign on. PLU-1 (KP File 1) PLU-2 (KP File 2) KP OFF Check KP File 2, and Press OK. CASH (PLU-2 is not printed) Notes: - KPs displayed in the "KP OFF" Dialog are; 1) Enabled KP, and, 2) Virtual Printer is already assigned as in the picture at right.
4-4. Printer Redirect Program Display > Screen Layout > PRINTER REDIRECT Operation By pressing [PRINTER REDIRECT] button in Sales mode, a following dialog will be displayed for the selection of a printer for a tentative change of print destination. Notes: The "Redirect"...
4-5. Ticket function At the timing of separate KP ticket print, combined KP ticket is printed. Program Print > KP File > KP Setting > Separate KP ticket with combined KP ticket Related program Print > KP File > KP Setting > Ticket Print MUST Consolidate print PLU >...
4-6. German ticket print system Following three functions are newly supported. Multiplied item is printed with separate line KP ticket is printed after normal KP Duplicate KP/KP ticket print with copy message 1. Multiplied item is printed with separate line Items entered with multiplication are printed on KP with separate line.
Page 221
Related Programs Program > Group > Group > Option > Multiplied item is printed on separate KP This setting is applicable to KP Ticket, and the print format will be as below, depending on the setting. In order to avoid any confusion with the newly-added flag this time, the description of this flag will be changed as "Multiplied item is printed on separate KP Ticket".
Page 222
2. KP Ticket is printed after normal KP Normal KP is printed after KP ticket with our current specification, but this order can be reversed by a newly-added setting. Additional Program Program > Print > KP File > KP Setting > KP ticket is printed after normal KP NEW! ...
Page 223
------------------------------------------- POS NAME KP FILE 03 ------------------------------------------- PLU 00006 Combined Ticket ------------------- PLU 00007 001 001 000011 0001 25/11/2016 14:28 --------------------------- --------------------------- PLU 00006 001 001 000011 0001 25/11/2016 14:28 --------------- CUT LINE ---------------- KP Ticket ---------------------------- ---------------------------- PLU 00007 001 001 000011 0001 25/11/2016 14:28 Duplicate KP/KP ticket print with copy message Another KP/KP ticket is printed with "COPY"...
Page 224
Print format Normal KP KP Ticket ------------------------------------------- --------------------------- POS NAME KP FILE 01 ------------------------------------------- --------------------------- PLU 00001 PLU 00004 ----------------- 001 001 000011 0001 25/11/2016 14:28 PLU 00002 -------------- CUT LINE ----------------- ------------------------------------------- POS NAME KP FILE 01 --------------------------- ------------------------------------------- * * * * * COPY * * * * * ---------------------------...
4-7. Slip print A slip printer prints post-receipts on individual slips rather than on a till roll by SLIP PRINT button. A subtotal bill or final checkout bill can also be issued. At present, either TM-H6000 or TM-J7000 is supported as a slip printer. Slip print compulsory or not compulsory can be programmed.
4-8. German declaration print In order to print German invoice, press DECLARATION PRINT after a transaction is closed by one of media keys in the registration mode. If the sales amount is greater than or equal to the programmed threshold amount, you will be prompted to enter the declarer name and address.
Page 227
Print > Print Format > Area setting. DECLARATION 1 DECLARATION 2 DECLARATION 3 DECLARATION 4 DECLARATION 5 DECLARATION 6 Note: If the Uniwell characters are mounted on the printer, some characters are not printed correctly such as "_", "[" and "]" including German characters.
5. REPORTING 5-1. X/Z reports Several different types of reports available: X – Read only: take reports of 1st level (DAILY report) / 2nd level (PERIODIC report) Z – Reset: take reports of 1st level (DAILY report) / 2nd level (PERIODIC report), and clear data To take a report: Select X-Read Report or Z-Reset Report.
5-2. Report samples Full Transaction report Report contents might be different depending on "Transaction/Clerk report in German format" (System Option > Report > Page 4) Red area: Not printed in case the value is "0 (zero)", printed if the value is not "0 (zero)". [Setting is not enabled] [Setting is enabled] X-Read Report...
Page 230
Green area: Not printed if "Clerk report sales type not print" is enabled, regardless of it is 0 or not. Yellow area: Not printed if "Transaction/Clerk report in German format" is enabled. Blue area: Printing position is changed if "Transaction/Clerk report in German format" is enabled. Grey area: Not printed if "Transaction/Clerk report in German format"...
5-3. List of reports from different report source Please refer to Relation between EJF and reports in a separate document AX-3000 EJF_Report_Ref.doc for details. 5-4. Periodic X-read reports with external storage For periodic (between specified date range) reports generation, data in internal memory of HX as well as EJF data in external storage memory are used.
Page 232
Available periodic X-reports Transaction Clerk Group Customer Table/Track Auto Full Transaction PLU Sales Clerk Sales Group Sales Customer Table/Track Full Transaction PLU Total Major Grouped Sales Track Total Time Zone 1 Grouped PLU Clerk Groups Track (Pre- Time Zone 2 Mix &...
5-5. Store/print text z-report on USB (V1.60) It is now possible to save Z-Auto full Transaction Report on the USB memory in text format so that a shop owner can print the saved report in text format later. Program System > Clerk > Security Level > X-Read > USB Text Report Print In Report Push Up (in Program >...
5-6. PLU dump report supported (V1.60) Not only full PLU but also sequential/individual PLU report is supported. X-Read Report > Dump Report > PLU Dump Program System > Clerk > Security Level > X-Read > PLU Dump In case only "Start PLU code" is entered or the same PLU code is entered in both "Start PLU code" and "End PLU code", the report will be an individual PLU dump report.
5-7. Reports saved in CSV format to USB/FTP (V1.70) When reports are taken from the POS, they are in XML format. From this version, some of the reports can be now saved in CSV format to USB/FTP for easier view on PC, etc. With reports in CSV format, you will be able to utilize various functions such as data analysis and making graphs which are equipped with spread-sheet software.
Page 236
How to get CSV report Get Reports via FTP client (FFFTP is used as an FTP client application in the below example). The extension of the file name is changed from "rep" to "csv". Gets Report via Report Push Up (Manual or Timed). Save Reports to USB from Report Screen.
Page 237
Sample report format of "z-autofull_1.csv" (opened from Microsoft Excel 2010) Report Header Start/End Receipt number, date/time & Invoice number Report Body Receipt number & X/Z Report number From V5.20, decimal point is added to the quantity and amount in the values in CSV reports. For the amount, currency symbol as well as punctuation will be added in accordance with the settings in Media.
5-8. Change in Grand total 1 and 2 (V3.00) Different handling of Grand Total 1 and 2 can be applied, depending on newly-added settings. Programs Program > System > System Option > Report Page3 > New Grand total calculation method Notes: When "New Grand total calculation method"...
Page 239
Changed point Calculation method of Grand Total 1 and 2 is changed as below. -------------------------------------------------------- Initial condition GRAND TOTAL 1 0.00 GRAND TOTAL 2 0.00 -------------------------------------------------------- 2017/03/21 1.00 sales -------------------------------------------------------- 2017/03/21 (Z-report taking) On the first day Sales = G1 and G2 GRAND TOTAL 1 1.00 GRAND TOTAL 2 1.00 --------------------------------------------------------...
Need help?
Do you have a question about the HX-4500 and is the answer not in the manual?
Questions and answers
How to correct data full problem version ax-3000
To correct a data entry problem on the Uniwell HX-4500:
1. Correct the last item: Press the CR key immediately after registering the item. This works only if "Previous Correct" is disabled in Clerk > Security Level.
2. Correct a previous item:
- Press the SCROLL key until the item to correct is highlighted, or touch the item line directly.
- Press the CR key to correct it.
3. Limitations:
- You cannot correct cooking instructions or condiments.
- Only items in the current transaction can be corrected.
- Partial correction is possible on multiplied PLUs.
Make sure the CORRECT key is assigned in Program > Options Display > Screen Layout.
This answer is automatically generated
Sur une HX 4500 j'ai ce message " MEMOIRE J.E EST PRESQUEPLEINE" ce message me bloque une de mes caisse que puis je faire ?