Log In To A Guest Acd Phone; Log Out Of A Guest Acd Phone; Sign In Using Your Broadsoft Uc-One Credentials; Locking Your Phone - Polycom VVX 150 User Manual

Log In to a Guest ACD Phone

If your system administrator has enabled the Flexible Seating with the Automatic Call Distribution (ACD)
feature, you can log in to your ACD account after you log in as a guest on VVX business IP phones set as
a host phone.
If Hoteling is enabled, you do not need to log in as a guest before you can log in to your ACD account.
When you are logged in to a guest ACD phone, you can answer incoming calls from call center
customers, update your presence status, view incoming call center information, and transfer a call.
Note: When logging into a host phone as a guest user, the Use Host soft key is not available.
Procedure
1. Do one of the following:
• If you see the Agent Sign In screen, proceed to step 2.
• If you do not see the Agent Sign In screen, press the ASignIn soft key or navigate to
Settings > Features > Agent Sign In > Sign In.

Log Out of a Guest ACD Phone

After you use a phone, make sure you log out to prevent access to your personal settings.
Procedure
1. Select the ASignOut soft key or navigate to Settings > Features > Agent Sign In > Sign Out.
The phone displays the default guest profile.

Sign In Using Your BroadSoft UC-One Credentials

You can enter your BroadSoft UC-One credentials on VVX business IP phones and view your line
registered with the BroadWorks server.
Your system administrator provides you with your BroadSoft UC-One credentials.
Procedure
1. Navigate to Settings > Basic > UC-One Credentials.
2. Enter the Server Address.
3. For User, enter the username for your account.
4. For Password, enter your password for your account.

Locking Your Phone

Your system administrator provides you with a user password that you can use to unlock VVX business
IP phones.
Polycom, Inc.
Logging in to and Locking Your Phone
28