Polycom VVX450 User Manual

POLYCOM PHONE USER GUIDE –
Placing a Call
•
Lift handset
•
Dial extension press a speed dial,
or dial a 10-digit phone number
Answering a Call
• Lift handset OR Press headset or
speaker button
Placing a Call on Hold
•
While on a call press Hold
• Line key will flash
Retrieving a Held Call
•
Press Resume or the flashing line
key
History/Redial
• Press the Left side of Circle to
scroll through your Received
Calls
• Press the Right side of Circle to
scroll through your Placed Calls
• Press the Bottom of Circle to
scroll through your Missed Calls
• Press Dial to call
Park
•
With a call connected, Press
More
•
Press Park - it will read out the
extension it is parked at
Retrieving a Parked Call
•
Dial the extension the call is
parked at
Do Not Disturb
• press DND
Disable Do Not Disturb
•
press DND again
Transferring a Call
Blind Transfer
•
While on a call, press Transfer
• Dial number
•
Hang up or Press Transfer
Consult Transfer
•
While on a call, press Transfer
•
Dial number
• Wait for the Party to answer,
Announce the call
• Hang up to complete the transfer
Transfer to Voicemail
•
While on a call, press Transfer
•
Dial *+ extension you want to
transfer to
•
Hang up
Conference Calls
•
While on a call, press More
•
Press Confrnc
• Dial number to add
• Press More
•
Press Confrnc again and all
parties will be connected
Note: Press More, Split to Split apart
the conference, to join the calls back
together, press resume so you are
talking with one of the parties, press
More, Join
VVX450
Forwarding
• Press Forward
•
Select when you want to
Forward: Always, No Answer,
Busy
•
Enter in the number you want to
forward to
•
Press Enable
Disable Forwarding
• Press Forward
again
•
Select the Forwarding option
you want to disable
•
Press Disable
Hard Keys
Transfer – sends a call to third party
Messages – Calls Voicemail
Hold – Places a call on Hold
Back – Brings you back one menu level
Home – changes options and settings
Headset – Press this to use a headset
Mute – Makes it so people can't hear you
Speaker – Takes phone off hook
Left side of Circle – Received Calls
Right side of Circle – Placed Calls
Bottom of Circle – Missed Calls
Top of Circle- Favorites
Center of Circle – Select