12 Troubleshooting; Overview: Troubleshooting; Precautions When Troubleshooting; Solving Problems Based On Symptoms - Daikin EBLQ011CA3V3 Installer's Reference Manual

12 Troubleshooting

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Water pressure relief valve
Open the valve and check if it operates correctly. The water may be
very hot!
Checkpoints are:
▪ The water flow coming from the relief valve is high enough, no
blockage of the valve or in between piping is suspected.
▪ Dirty water coming out of the relief valve:
▪ open the valve until the discharged water does NOT contain dirt
anymore
▪ flush the system and install an additional water filter (a
magnetic cyclone filter is preferable).
To make sure this water originates from the tank, check after a tank
heat up cycle.
It is recommended to do this maintenance more frequently.
Relief valve of the domestic hot water tank (field supply)
Open the valve and check the correct operation. Water may be very
hot!
Checkpoints are:
▪ The water flow coming from the relief valve is high enough, no
blockage of the valve or in between piping is suspected.
▪ Dirty water coming out of the relief valve:
▪ open the valve until the discharged water does not contain dirt
anymore
▪ flush and clean the complete tank, including the piping between
the relief valve and cold water inlet.
To make sure this water originates from the tank, check after a tank
heat up cycle.
It is recommended to do this maintenance more frequently.
Switch box
▪ Carry out a thorough visual inspection of the switch box and look
for obvious defects such as loose connections or defective wiring.
If applicable, also inspect the switch box of the control box, option
box, and backup heater.
▪ Using an ohmmeter, check if contactors K1M, K2M, and K5M in
the switch box of the backup heater, and K3M in the switch box of
the control box (depending on your installation) operate correctly.
All contacts of these contactors must be in open position when the
power is turned OFF.
WARNING
If the internal wiring is damaged, it has to be replaced by
the manufacturer, its service agent or similarly qualified
persons.
Installer reference guide
72
12 Troubleshooting
12.1

Overview: Troubleshooting

This chapter describes what you have to do in case of problems.
It contains information about:

▪ Solving problems based on symptoms

▪ Solving problems based on error codes
Before troubleshooting
Carry out a thorough visual inspection of the unit and look for
obvious defects such as loose connections or defective wiring.
12.2

Precautions when troubleshooting

WARNING
▪ When carrying out an inspection on the switch box of
the unit, ALWAYS make sure that the unit is
disconnected from the mains. Turn off the respective
circuit breaker.
▪ When a safety device was activated, stop the unit and
find out why the safety device was activated before
resetting it. NEVER shunt safety devices or change
their values to a value other than the factory default
setting. If you are unable to find the cause of the
problem, call your dealer.
DANGER: RISK OF ELECTROCUTION
WARNING
Prevent hazards due to inadvertent resetting of the thermal
cut-out: power to this appliance MUST NOT be supplied
through an external switching device, such as a timer, or
connected to a circuit that is regularly turned ON and OFF
by the utility.
DANGER: RISK OF BURNING
12.3 Solving problems based on
symptoms
12.3.1 Symptom: The unit is NOT heating or
cooling as expected
Possible causes
The temperature setting is NOT
correct
EBLQ+EDLQ011~016CA3V3+W1 + EK(2)CB07CAV3
Daikin Altherma low temperature monobloc
Corrective action
Check the temperature setting on
the remote controller. Refer to
the operation manual.
4P538847-1 – 2018.05