Secondary Extension Appearances - Inter-Tel 5.2 Phone User Manual

S E
ECONDARY
The Secondary Extension Appearances feature allows calls that are ringing or on indi-
vidual hold at one "primary" phone to appear on a "secondary extension key" at
another phone. For example, a secretary or assistant can have a secondary extension
key for a supervisor's phone, or one phone can have several secondary extension keys,
each associated with a different primary phone.
There are two ways that installers can make a secondary extension key. They can cre-
ate a non-programmable secondary extension key that cannot be changed at your
phone. Or, they can make a programmable secondary extension key so that you can
choose the extension number for the key, as outlined below. In addition, the installer
can program your phone to ring when a given number of calls are waiting at the pri-
mary phone.
NOTE:
You can only assign an extension to a secondary extension key. You cannot
create or change the secondary extension key (e.g., make it a feature key).
To display the current secondary extension key assignment(s):
— With the handset in the cradle, dial
— Press the secondary extension key(s) you want displayed.
To assign a primary phone to a secondary extension key (if enabled):
— With the handset in the cradle, dial
— Press the secondary extension key and dial the desired extension number.
If you have a secondary extension key, it functions as follows:
•
When a call is ringing or holding on any CALL key at the primary phone, press-
ing your flashing secondary extension key for that phone will answer the call.
•
If your secondary extension key is unlit, pressing the key places an intercom call
to the primary phone.
NOTE:
If the key is flashing, you can still place an intercom call to the primary phone
without answering the incoming call by pressing
ondary extension key. (Or, of course, you can just dial the primary phone's extension
number.)
To transfer a call back to the primary phone after it is answered on the secondary
extension:
•
Transfer to hold: To transfer the call to hold at the primary phone, press the sec-
ondary extension key, announce the call (if desired), and then hang up.
•
Transfer to ring: To transfer the call to the primary phone, press the TRANS-
FER key and then the secondary extension key. You can announce the call, if
desired, before hanging up to complete the transfer.
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A
XTENSION PPEARANCES
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3 9 6
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3
before pressing the flashing sec-
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