Troubleshooting - Oki OKIMATE 10 Handbook

Check'Mate
Use this handy troubleshooting guide if you
have any problems with your printer:
W hat h ap p en s if. . .
. . . the prin ter d o e s n 't w ork an d th e READY
light is n ot on l
Check the data cable and the Plug 'N Print
control module connections. Make sure both
your printer and computer are switched on.
. . . the READY ligh t b lin k s slow ly!
Your printer is out of paper or ribbon. Replen­
ish the supply and press the SELECT switch
when ready to continue.
. . . the READY lig ht b lin k s rap id ly an d the
printer slow s d ow n l
The printhead has overheated. Do not shut off
power— the printer will automatically resume
full speed when it cools.
. . . printing b e c o m e s fa d e d or b lu rred '
The printhead needs cleaning. Follow the
steps in "Cleaning U p" on page 46.
. . . on e or m o re printing dots is con sisten tly
m issin g from ch aracters or graphics even
after clean in g the p r in th e a d !
The printhead needs to be replaced. Use the
enclosed order form to order a new printhead,
then replace it following the directions on
page 47.
. . . the rib b o n b e c o m e s lo o s e or tangledI
Carefully remove the ribbon cartridge from
the printer. Turn the thumbdial (located on
the left side of the cartridge) counter-clock­
wise to take up the slack. Before reinserting,
make sure the ribbon is not twisted.