Warranty - Radian RD-30 Operation Manual

Warranty

6.0 Warranty
Radian Research warrants each of our products to be free from defects in material and
workmanship. Our obligation under this warranty is to repair or replace any instrument
or component therein which, within two years after shipment, proved to be defective upon
examination. Radian will pay local domestic surface freight costs for return shipment of the
product back to the customer.
In addition, all Radian Dytronic Multi-measurement Standards are warranted to be substantially
stable in calibration over time. If within one year after factory calibration the standard does not
meet its specifications, we will repair and recalibrate the unit at our cost. Our calibration records
retain the value of each of the three reference elements to six decimal positions.
For a period of ten years, we warranty any fully autoranging reference standard from catastrophic
failure caused by failure to range properly. This warranty is voided by disassembly of the units
beyond removal of the case for recalibration.
If warranty service is required then contact Radian Research or your local Radian Research
Representative and request a Return Material Authorization (RMA) number. You will need to
provide the model number and serial number as well as a detailed description of the problem.
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RD-30 Operations Manual