Making Calls; Taking Calls; Taking Multiple Calls; Ignoring An Incoming Call - Polycom 650 User Manual

Making calls

There are three ways to make calls on the Polycom 650. You can:
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Lift the handset and dial the number.
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Push the headset button, dial the number and then press the New Call soft key.
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Push the speaker button, dial the number and then press New Call.
You can also dial your number on the keypad first, then choose how you want to connect e.g. via
hands-free, and then press the New Call soft key.
During a call, you can switch between Speakerphone Hands-Free, Headset, or Handset modes by
pressing the relevant key, or picking up the handset.
To select a number you've called before, press the redial soft key. Use the navigation button to
scroll up and down the list and highlight the number you want to dial.
Remember, you don't need to dial 9 first in order to get an outside line with Horizon.

Taking calls

You can answer a call on the Polycom 650 in three ways:
•
By lifting the handset.
•
By pushing the headset button with the handset still on the phone.
•
By pushing the speakerphone button with the handset still placed on the phone.
To answer when you've set your phone up with a silent ring, press the Line key or the Answer soft
key. If your handset is off-hook, the call goes to the handset. If it's on-hook, the call is routed to the
speaker.

Taking multiple calls

You can also take two calls on a single line. To do this, you must first activate Call Waiting:

To turn on Call Waiting, press *56 on your keypad

To turn off Call Waiting, press *57 on your keypad
You'll know if there's a second call by the other line button flashing green. To switch to it:

press the flashing green line button. The button for the first call will now start flashing
red, to show it's on hold.
 When you're finished on the second call, press Resume to return to the original caller.

Ignoring an incoming call

You can ignore an incoming call and send it to voicemail by pressing the Reject soft key. You can
also select Do Not Disturb, which will route all calls on that line directly to voicemail. To cancel this
option, press the Do Not Disturb button again.
Polycom 650 IP Phone User Guide V1.0