Snap-On Modis Ultra User Manual page 152

Wi-Fi Connection / Troubleshooting
3. Repeat steps (1) and (2) for ALL saved Wi-Fi networks.
4. Once all saved Wi-Fi networks have been deleted (forgotten) turn off the diagnostic tool.
5. Turn on the diagnostic tool and connect to the desired Wi-Fi network, see
and Connecting to a
Problem
Not receiving
messages, or (if
applicable)
Information
Services are not
available
Wi-Fi
connection
drops off or
disconnects
intermittently
Failed Test
Hardware
Network‚ on page 138,.
General -Troubleshooting
Possible Cause
Access has
Contact your sales representative.
expired
Access may be
Try accessing at a later time as updates to the service
temporarily
may be in process.
unavailable
1. From the Home screen, navigate to Tools >
Settings > Configure Wi-Fi.
Wi-Fi radio is 2. Select the Wi-Fi icon and turn the Wi-Fi radio on.
turned Off The Wi-Fi icon will change from a green check mark
icon to red "X" mark icon indicating Wi-Fi radio is on.
3. Connect to a known good network.
1. Clear saved Wi-Fi networks, see
Networks‚ on page 142,.
2. Connect to a network.
Not connecting to a
3. From the Configure Wi-Fi screen select the
network
Wi-Fi Test icon and review the results. See
Connection Tests - Troubleshooting in the following
table.
Check Wi-Fi signal strength - out of range or
interference. Move closer (within 50 Ft. (15 M) or into
Wi-Fi Signal a direct open sight-line of the router or if applicable,
strength remote wireless access point. Eliminate interference
insufficient from overhead lights, windows, walls, other wireless
devices, metal objects and devices that emit
electrostatic discharge.
Disconnect/disable other Wi-Fi devices connected to
Router overloaded
the router.
Connection Tests - Troubleshooting
Possible Cause
(Displayed Tip
Message*)
Wi-Fi radio not
responding and/or will
not turn off
Wi-Fi radio not
Contact Customer Support for assistance.
responding and/or will
not initialize
Missing or corrupt
firmware file(s)
143
Wi-Fi Troubleshooting and Status Messages
Corrective Action
Clearing Wi-Fi
Corrective Action / Checks
Turning Wi-Fi On