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HandHeld SP400X Series System Administrator Manual

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SP400X Series
SP400X Scanner Printer
System Administrator Guide

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Summary of Contents for HandHeld SP400X Series

  • Page 1 SP400X Series SP400X Scanner Printer System Administrator Guide...
  • Page 2 (c) Copyright 2012 Handheld Group The information contained herein is subject to change without notice. The only warranties for Handheld products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    SP400X Series - Contents Contents 1. INTRoDUCTIoN About this guide............................... 6 The SP400X briefly explained........................6 Handle and wireless options..........................6 Handle options............................6 Wireless connectivity..........................6 SP400X components............................7 Hand mount components.......................... 8 Control panel components......................... 9 2. SAfeTy INfoRMATIoN General safety..............................
  • Page 4 SP400X Series - Contents Clean the imager window........................30 Clean the wrist case and hand mount..................... 31 Clean the door............................31 Charge the battery............................31 Remove the hand mount or handle accessory....................31 Replace the battery cable..........................32 Replace the finger strap..........................32 Replace the wrist strap..........................
  • Page 5 SP400X Series - Contents Italy................................57 Wireless LAN 802.11b devices........................57 International..............................57...

  • Page 6: Introduction

    The SP400X briefly explained The Handheld SP400X lets you scan and print in almost any location in your environment. The entire unit, including power source, attaches comfortably to your hand and arm so you can move around while working. The SP400X can also communicate wirelessly with a server to exchange scan and print information.

  • Page 7: Sp400X Components

    SP400X Series - 1. Introduction SP400X components The Handheld SP400X is designed to be worn comfortably on the hand and arm when performing scanning, printing, and package handling tasks. The SP400X consists of the following key components: • A battery • Installed inside a forearm-mounted wrist case; or • Installed into the bottom of a handle accessory...

  • Page 8: Hand Mount Components

    SP400X Series - 1. Introduction Hand mount components 1. finger strap 2. Rudder 3. Strap fasteners 4. Wrist strap...

  • Page 9: Control Panel Components

    SP400X Series - 1. Introduction Control panel components The SP400X control panel displays several buttons and LeD lights for operation and visual feedback. 1. error light (red) 5. Power button 2. Print cartridge light (orange) 6. Power light (green) 3. Battery light (orange) 7.

  • Page 10: Safety Information

    SP400X Series - 1. Introduction 2. Safety information General safety CAUTION: • The Handheld SP400X is meant for hand-held or hand-mounted use only. It is not intended or authorized for operation within 20 centimeters (8 inches) of the head or torso. • Do not submerge this device in water. • If you experience discomfort, discontinue use of the SP400X and notify your supervisor immediately. If you experience persistent or recurring pain or discomfort that you think may be related to using the SP400X, you should promptly consult a qualified physician and, if available, your company’s health and safety department.

  • Page 11: Set Up The Sp400X

    SP400X Series - 3. Set up the SP400X 3. Set up the SP400X Install the battery cable Insert the battery cable into the bottom of the hand mount, as shown. Assemble the hand mount or handle accessory 1.Align the hand mount with the SP400X as shown.

  • Page 12: Install The Print Cartridge

    SP400X Series - 3. Set up the SP400X Install the print cartridge 1. Turn off the SP400X by pressing and holding the green Power button for three seconds if it is not already off. IMPORTANT: Always turn the SP400X off before installing a print cartridge.
  • Page 13 SP400X Series - 3. Set up the SP400X 4. Align the print cartridge with the drawing on the door, and then carefully seat the cartridge in the door. The label on the print cartridge should face away from the door. The metal contacts should face the SP400X.

  • Page 14: Install The Battery And Fit The Wrist Case

    SP400X Series - 3. Set up the SP400X Install the battery and fit the wrist case IMPORTANT: Remove all jewelry from your wrist and hand before fitting the SP400X. 1. Insert a fresh battery as shown. 2. Secure the flap to retain the battery.
  • Page 15 SP400X Series - 3. Set up the SP400X 4. Secure the arm straps. 1. Battery gauge NOTE: The battery gauge should face upward and be visible through the cutout on top of the battery wrist case. CAUTION: Do not over-tighten the straps. over-tightening can cause discomfort.

  • Page 16: Fit The Hand Mount

    SP400X Series - 3. Set up the SP400X Fit the hand mount IMPORTANT: Remove all jewelry from your wrist and hand before fitting the SP400X. 1. Loosen the finger strap by detaching the fastener ends and then rotating the buckles outward so that the strap can slip freely through the buckles.
  • Page 17 SP400X Series - 3. Set up the SP400X 7. Tighten the finger strap by pulling straight up from the buckle until there is no movement between the hand and the SP400X and then secure the fastener ends to lock the finger strap in place.

  • Page 18: Connect The Battery Cable

    SP400X Series - 3. Set up the SP400X Connect the battery cable IMPORTANT: Use only the following Handheld battery: product number Ce199B. 1. Align the arrow on the battery cable connector with the top of the battery case. 2. Push in to connect the battery cable to the battery.

  • Page 19: Configure The Sp400X

    In addition, a sample server application is available for download from this website. Configure the SP400X Handheld SP400X Series Configuration Software is available for download at the SP400X website (www.handheldgroup.com/manuals). This Windows -based software is used to configure the necessary device settings so that the SP400X can communicate with the server ®...

  • Page 20: Design A Custom Print Template

    The design software merges all the text and graphics into a single template which is stored on the device. The Handheld SP400X Series Template Design Software connects to tthe SP400X using a cable. The software allows the user to design and download templates and to perform maintenance functions.

  • Page 21: Operate The Sp400X

    SP400X Series - 5. Operate the SP400X 5. Operate the SP400X Turn on the SP400X Press the green Power button and hold for one second. • All lights on the control panel and the tail lights will blink once, and the SP400X will emit a tone. • The green Power light will continue to blink until the SP400X completes its initialization phase. • The blue Wireless light will blink until the SP400X establishes wireless connectivity. When connected, the SP400X will emit a Lo-Hi tone.

  • Page 22: Scan

    SP400X Series - 5. Operate the SP400X Scan scan instructions The SP400X can scan most one-dimensional and two-dimensional bar code symbologies. See “SP400X specifications” for a complete list. 1. Aim the green light bar at the bar code. 2. Hold the SP400X 6 - 9 inches from the bar code.

  • Page 23: Scanning Tips

    SP400X Series - 5. Operate the SP400X NOTE: There are two ways to clear the bar code or symbol and prepare the SP400X to scan again: • Press the yellow CLEAR button. The red tail lights will flash once and the SP400X will emit a tone. • Wait for the SP400X to time out and erase the scan from the memory. The SP400X will emit a Hi-Lo tone and the red tail lights will flash once. Scanning tips • The SP400X’s scanner is similar to a digital camera in that it takes digital pictures of a bar code. Like a digital camera, the scanner should be held as still as possible when reading a bar code.

  • Page 24: Print

    SP400X Series - 5. Operate the SP400X Print Print instructions 1. Locate a clean, flat surface near the bar code for printing. 2. Place the nose of the SP400X against the surface. The SP400X should rest at an angle of about 7 degrees from vertical.

  • Page 25: Clear Print Data

    SP400X Series - 5. Operate the SP400X • If you perform a partial or incomplete print, the SP400X will time out, emit a Hi-Lo tone, and the red tail lights will flash once. Clear print data If you find that you have an incomplete print or do not wish to print, two options are available: • Press the yellow CLEAR button on the control panel, then scan and print again. The SP400X will emit a single mid-tone note and the green tail lights will turn off after the CLeAR button is pressed.

  • Page 26: Turn Off The Sp400X

    SP400X Series - 5. Operate the SP400X Turn off the SP400X To turn off the SP400X, press and hold the green Power button for three seconds. IMPORTANT: Turn off the SP400X before disconnecting the battery cable. Remove the SP400X and wrist case 1.

  • Page 27: Maximize Print Quality

    ”PROblEMs CAUTION: Handheld ink is not certified for application to people or animals. Do not intentionally print on any part of a person or animal. CAUTION: Do not print on food. The ink used in the SP400X is not approved for consumption.

  • Page 28: Ensure Optimal Comfort

    SP400X Series - 7. Ensure optimal comfort 7. Ensure optimal comfort Ergonomic recommendations for optimal results and comfort, follow these ergonomic recommendations: • The SP400X is designed for scan and print applications. It is not recommended to be worn when performing keyboarding or other office-related tasks. • If you experience discomfort, discontinue use of the SP400X and notify your supervisor immediately. If you experience persistent or recurring pain or discomfort that you think may be related to using the SP400X, you should promptly consult a qualified physician and, if available, your company’s health and safety department.

  • Page 29: Maintain The Sp400X

    Allows hands free use of Handheld SP400XX SP400X Ce192A Handheld 400 Series extended Life Battery extra long life wrist-mounted battery Ce199B Handheld 400 Series extended Life Battery Wrist Case Wrist case for extended life battery Ce200A Handheld 400 Series Battery Cable Connects battery to hand mount Ce203B...

  • Page 30: Clean The Sp400X

    SP400X Series - 8. Maintain the SP400X Clean the SP400X CAUTION: Unplug the battery from the SP400X before doing any cleaning procedure. CAUTION: Never spray or douse the SP400X with any liquid. Use only dampened wipes, cloths, or swabs to clean the SP400X.

  • Page 31: Clean The Wrist Case And Hand Mount

    SP400X Series - 8. Maintain the SP400X Clean the wrist case and hand mount Use a baby wipe or a cotton cloth dampened with deionized water to scrub all areas of the hand mount, straps, and wrist case that have come into direct contact with the skin.

  • Page 32: Replace The Battery Cable

    SP400X Series - 8. Maintain the SP400X Replace the battery cable ”REMOvE THE HAND MOUNT OR HANDlE ACCEssORy” above. 1. Remove the hand mount from the SP400X. See 2. Remove the battery cable by lifting up. 3. Insert a new battery cable..

  • Page 33: Replace The Wrist Strap

    SP400X Series - 8. Maintain the SP400X Replace the wrist strap NOTE: This procedure can be done without removing the hand mount. 1. Release the wrist strap fastener ends. 2. Pull the old wrist strap through the buckle. 3. Insert the new wrist strap.

  • Page 34: Replace The Rear Buckle

    SP400X Series - 8. Maintain the SP400X Replace the rear buckle NOTE: This procedure can be done without removing the hand mount. 1. Grasp the buckle firmly and push it toward the gel pad until it releases. 2. Position the new buckle so it is angled as illustrated and press it into place.

  • Page 35: Replace The Door

    2. Replace with a new door by aligning the hinge and pressing the hinge onto the metal pin. Recycle Handheld encourages customers to recycle used electronic hardware, Handheld original cartridges, and rechargeable batteries. Locate the serial number The SP400X serial number is located on the product regulatory and identification label, on the bottom of the SP400X. Remove the hand mount to view the label on the bottom of the metal case.

  • Page 36: Troubleshoot Problems And Get Support

    SP400X Series - 9. Troubleshoot problems and get support 9. Troubleshoot problems and get support Problems powering on the SP400X fIgURE 9-1 Problems powering on the SP400X Problem Cause solution indicator The SP400X will not The green power button was not Press the green power button.

  • Page 37: Problems Scanning

    SP400X Series - 9. Troubleshoot problems and get support fIgURE 9-2 Problems connecting the SP400X to a wireless network Problem Cause solution indicator a weak signal between the SP400X and the Access points may need to be relocated or added.

  • Page 38: Problems Printing

    SP400X Series - 9. Troubleshoot problems and get support fIgURE 9-3 Problems scanning Problem Cause solution The red imager light illu- The SP400X may be positioned too far from ensure that the SP400X is aimed directly at the target. minates but the SP400X target.

  • Page 39: Problems Printing Correctly

    SP400X Series - 9. Troubleshoot problems and get support fIgURE 9-4 Problems printing Problem Cause solution Red tail lights flash once and the SP400X Reconfigure the time out to provide more time for printing. emits a hi-low tone. The printer wheel on the SP400X was not in...
  • Page 40 SP400X Series - 9. Troubleshoot problems and get support fIgURE 9-5 Problems printing correctly Problem Cause solution The print smears after The ink is not dry. • Allow more time for the ink to dry. printing. • Try to avoid printing on surfaces that take longer to dry, such as plastic sleeves, tape, etc. • Increase air flow in the area. • Make sure the printed surface is dry. • Increase the temperature in the area. • Lower the humidity of the area • Change to Fast Dry template.

  • Page 41: Errors And Warning Conditions

    SP400X Series - 9. Troubleshoot problems and get support Errors and warning conditions General errors and warning conditions TAblE 9-2 Critical error visual feedback Audio Cause solution Solid, red error light Hi tone, 3x. Critical error SP400X needs to be serviced.

  • Page 42: Battery Errors And Warning Conditions

    SP400X Series - 9. Troubleshoot problems and get support Battery errors and warning conditions TAblE 9-4 Battery: Low visual feedback Audio Cause solution Slow blinking, orange None Battery low (configurable %) Warning only. CAUTION: Battery light As the battery approaches very...

  • Page 43: Print Cartridge Errors And Warning Conditions

    SP400X Series - 9. Troubleshoot problems and get support Print cartridge errors and warning conditions TAblE 9-8 Print Cartridge: Bad installation visual feedback Audio Cause solution fast-blinking, red error light Hi-Lo Print cartridge error: ensure that the print cartridge is seated tone, 2x • bad installation...
  • Page 44 SP400X Series - 9. Troubleshoot problems and get support TAblE 9-12 Print Cartridge: Ink low visual feedback Audio Cause solution Slow blinking, orange None Ink low (configurable %) Warning only. Print Cartridge light TAblE 9-13 Print Cartridge: Ink very low...

  • Page 45: Scanning/Wireless Errors And Warning Conditions

    SP400X Series - 9. Troubleshoot problems and get support Scanning/Wireless errors and warning conditions TAblE 9-15 Scanning/Wireless: Wireless network unavailable visual feedback Audio Cause solution fast blinking, blue Hi-Lo The wireless network verify that the network settings on the SP400X match...
  • Page 46 SP400X Series - 9. Troubleshoot problems and get support TAblE 9-19 Scanning/Wireless: Incomplete print (after ‘Ready to Print’*) visual feedback Audio Cause solution Red tail lights, blink 1x Hi-Lo tone Incomplete print Rescan and print. timeout (configurable timeout) TAblE 9-20...

  • Page 47: Support Services

    SP400X Series - 9. Troubleshoot problems and get support Support services If you have a problem, follow these steps: 1. Check the documentation that came with the product. 2. visit the Handheld online support Web site at www.handheldgroup.com/manuals. online support is available to all Handheld customers.

  • Page 48: 10. Advanced Use

    3. Select the Network tab and configure the SP400X to connect to your 802.11 network. 4. Select the Server tab and configure the SP400X to connect to your application server. NOTE: See the Handheld SP400XX Series Configuration Software Users Guide for more detailed instructions and help. It is available at www.handheldgroup.com/manuals.

  • Page 49: Configure The Server

    7. enter the file Server Port. Design print templates Use the Handheld SP400X Series Template Design Software to design print templates for the SP400X. 1. Download the Handheld SP400X Series Template Design Software at www.handheldgroup.com/manuals. 2. Use the software to lay out dynamic data fields and static data and images for your template.
  • Page 50 Pen Diagnostic print template fIgURE 10-9 sp400 Default (wireless) print template NOTE: for a description of the information that is contained in the default print templates, see the Handheld SP400X Series Template Design Software Users Guide. It is available at www.handheldgroup.com/manuals. ClEAR POWER bUTTON.

  • Page 51: Calibrate The Scanner

    Update firmware through USB 1. Connect the SP400X to a computer with a USB cable. ”DOWNlOAD AND INsTAll sOfTWARE.” 2. open the Handheld SP400X Series Configuration Software. See 3. Select the Update tab. There are four types of firmware update files: • Firmware: the main program running on the SP400X • FPGA: the processor configuration...

  • Page 52: Update Firmware Wirelessly

    SP400X Series - 10. Advanced use NOTE: HANDHElD sP400X sERIEs CONfIgURATION sOfTWARE UsERs gUIDE See the for more detailed instructions and help. It is available at www.handheldgroup.com/manuals. Update firmware wirelessly If your SP400X is configured to communicate wirelessly, it will check with the file server for updates every time it is turned on. If a new update is available, it will download and install the new files automatically.

  • Page 53: 11. Sp400X Specifications

    SP400X Series - 11. SP400X specifications 11. SP400X specifications General device specifications The approximate dimensions at the widest part of the SP400X and hand mount are as shown in TAblE 11-21. The approximate weight is also shown in this table.

  • Page 54: Other Specifications

    SP400X Series - 11. SP400X specifications Other specifications TAblE 11-23 other wireless specifications feature specification Technology Ieee 802.11 b/g/n, wireless compliant frequency 2.4 ~ 2.4835 GHz (US/Can/Japan/europe) 2.471 ~ 2.497 GHz (Japan) Modulation DQPSK, DBPSK and CCK Channels 11 channels – USA/Canada 13 channels – europe 14 channels –...
  • Page 55 SP400X Series - 11. SP400X specifications TAblE 11-24 Symbology types Code39 (3of9) Code93 Data Matrix eAN-UCC Composite Codes eAN/JAN-13 eAN/JAN-8 IATA Code 2 of 5 Interleaved 2 of 5 Japanese Post Kix (Netherlands)Post Korea Post Matrix 2 of 5 MaxiCode MicroPDf417 PDf417...

  • Page 56: Warranty And Regulatory Information

    Modifications The fCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Handheld may void the user’s authority to operate the equipment.

  • Page 57: Products With 2.4-Ghz Wireless Lan Devices

    SP400X Series - 12. Warranty and regulatory information The following Ce marking is valid for eU non-harmonized telecommunications products. *If applicable, a notified body number is used. Refer to the regulatory label provided on this product. The telecommunications functionality of...

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