Making Calls; Dialing A Number; Initiating A Callback - Mitel MiVoice 6930 User Manual

Mitel MiVoice 6930 IP Phone User Guide

Making calls

This section describes ways to make calls on your Mitel MiVoice 6930 IP phone, using your handset,
speakerphone or headset.

Dialing a number

First, take the phone off-hook by:
• Lifting the handset for handset operation, or
• Pressing the
operation. Your phone must be configured to use the Speaker audio path for speaker operation
or Headset audio path for headset operation.
At the dial tone, enter the number you wish to call
your display that records the length of your call.
Alternatively, you can enter the number you wish to call without taking the phone off-hook. This
method of dialing will use the speakerphone or headset audio path depending on the audio path
setting you selected in the Settings > Audio > Audio Path menu. For more information, see the
section "Audio Path"
Note: When dialing, press the Backspace softkey to delete the last digit entered. To cancel the
dialing process, press the End Call softkey or the
If the dialed number matches with a contact stored in the Personal, Mobile or Corporate folder in
the Contacts application, then the contact name is displayed. The contact name look up is in the
following order:
1. Personal Contacts, where respective Personal Contacts name is displayed.
2. Mobile Contacts, where respective Mobile Contacts name is displayed.
3. MiVoice Business System Contacts, where if the MiVoice Business System is configured with
MiNET Phone Object Message Name, then the respective MiVoice Business System name is
displayed.
4. Corporate Contacts, where respective Corporate Contacts name is displayed.
If there is no match, then the name returned by the MiVoice Business system is displayed.
If you are unable to make calls within certain area codes, check with your System Administrator for
any toll restrictions placed on your extension that may restrict your access to long distance area
codes or dialing prefixes.

Initiating a callback

The callback feature allows you to be notified when a busy phone becomes free or when a phone
has been used after a no-answer condition was encountered.
To request a callback when the call you initiated is busy or has not answered:
1. Press the Call Me Back softkey.
2. Hang up.
60
(Speaker/Headset) key or applicable Line key for speaker or headset
on page 34.
.
When your party picks up, a timer appears on
(Goodbye) key.