Mitel MiVoice 6930 User Manual page 112

Mitel MiVoice 6930 IP Phone User Guide
Feature
Secretarial
Single Line
Specific Group Alert
Superkey
Tag Call
User Speedcall
User Speedcall -
Private
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Description
A DSS key provisioned with the
"secretarial" option allows you to perform
a transfer to the associated device or
directory number.
The Single Line feature is used to set the
prime line as a single line, whereby it is
dedicated to one phone only.
A Specific Group Alert key normally
appears only on an ACD supervisor's
telephone. Each Specific Group Alert key
allows the supervisor to obtain queue
status information for a specific agent skill
group. A supervisor's telephone may
have several Specific Group Alert keys.
Superkey programming allows for easy
access to telephone system features and
feature-set customization.
Tag Call allows phone users to signal that
they are the victim of a malicious call.
This Malicious Call Indication is logged as
an SMDR record.
User Speedcall keys allow you to store
external numbers under feature keys for
faster dialing. You can press a Speed Call
Key to dial a phone number or, during a
call, to outpulse DTMF tones.
A private User Speedcall is a User
Speedcall that is considered private,
whereby Caller ID information is not
displayed in the phone's call history.
Icons Type
Line States Non-Toggle
Line States Non-Toggle
Non-Toggle
Non-Toggle
Non-Toggle
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