ATEN KA8270 User Manual
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ATEN KA8270 User Manual

Kvm over ip console station
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KVM over IP Console Station
KA8270 / KA8278 / KA8280 / KA8288
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  • Page 1 KVM over IP Console Station KA8270 / KA8278 / KA8280 / KA8288 User Manual www.aten.com...

  • Page 2: Emc Information

    KVM over IP Console Station User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 3: User Information

    86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 1-949-428-1111 User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.

  • Page 4: Package Contents

    Copyright © 2018 ATEN® International Co., Ltd. Manual Date: 2018-08-24 Altusen and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    KVM over IP Console Station User Manual Contents EMC Information ..........ii User Information .
  • Page 6 KVM over IP Console Station User Manual Panel Array Display ........20 Tab / Panel Array Management .
  • Page 7 KVM over IP Console Station User Manual Backup / Restore ......... 53 Backup.

  • Page 8: About This Manual

    KVM over IP Console Station User Manual About This Manual This User Manual is provided to help you get the most from your KVM over IP Console Station. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 9: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
  • Page 10 KVM over IP Console Station User Manual This Page Intentionally Left Blank...

  • Page 11: Chapter 1. Introduction

    (NOC). All the KA8270, KA8278, KA8280, and KA8288 support USB mouse/ keyboard and two USB ports for Virtual Media function, respectively support 1 VGA video output, 1 VGA plus 1 HDMI video...

  • Page 12: Features

    KVM over IP switches Advanced FPGA graphics processor – with a Full HD resolution of 1920 x 1200 Supports 1 VGA video output (KA8270) or 1 HDMI video output (KA8280) Supports 1 VGA plus 1 HDMI video outputs (KA8278) or 2 HDMI video outputs (KA8288) –...

  • Page 13: Components

    Chapter 1. Introduction Components Front View Component Reset Switch USB Ports (Peripherals) USB Ports (Keyboard and Mouse) Audio Ports Cascade Port Power Push Button (Press to enter the standby mode; press again to wake the unit) Power LED (Power on: Blue; Standby: Orange)

  • Page 14: Rear View

    KVM over IP Console Station User Manual Rear View Component Grounding Terminal Power Jack LAN Port COM Port VGA Port (KA8270 and KA8278 only) HDMI Port(s) (KA8278, KA8280 and KA8288 only)

  • Page 15: Chapter 2. Hardware Setup

    Chapter 2. Hardware Setup Chapter 2 Hardware Setup Overview This chapter outlines different ways of mounting your KVM over IP Console Station as well as a quick hardware connection summary in the form of single stage installation. Before You Begin 1.

  • Page 16: Mounting

    KVM over IP Console Station User Manual Mounting The KVM over IP Console Station can be rack mounted or wall mounted. The following sections take you through the procedures for each method. Rack Mounting The KVM over IP Console Station is designed to be mounted at the rear of a rack, where it occupies 0U to save space.

  • Page 17: Wall Mounting

    Chapter 2. Hardware Setup Wall Mounting 1. Remove two bottom screws of the unit and use those to screw the mounting bracket to the bottom of the unit as shown in the diagram below: 2. Use the mounting bracket’s center screw hole to mount the unit on a wall.

  • Page 18: Single Stage Installation

    2. Plug the monitor into the VGA or the HDMI port on the rear panel of the KVM over IP Console Station. Note: 1. KA8270 supports 1 VGA video output, KA8278 supports 1 VGA and 1 HDMI video outputs, KA8280 supports 1 HDMI video output, and KA8288 supports 2 HDMI video outputs.

  • Page 19: Hot Plugging

    Chapter 2. Hardware Setup 6. (Optional) Use a grounding wire to connect the Grounding Terminal on the rear panel of the KVM over IP Console Station to a suitable grounded object. 7. Plug the power adapter into an AC source with the power cord; then plug the other end into the KVM over IP Console Station’s Power Jack.

  • Page 20: Powering Off And Restarting

    KVM over IP Console Station User Manual Powering Off and Restarting If it becomes necessary to power off the console station, please use the shut down function (see Shutdown on page 62), disconnect the power adapter and wait 30 seconds before reconnecting it back.

  • Page 21: Chapter 3. Operation

    Chapter 3. Operation Chapter 3 Operation Overview The KVM over IP console station can be used as a central control station to monitor several KVM switches. Available interfaces are described in the sections that follow. Logging In The KVM over IP Console Station can be used as a central control station to monitor several KVM switches.
  • Page 22 KVM over IP Console Station User Manual The KVM over IP console station supports two modes: a) KVM over IP console station mode: Logging into the console station (My Device). b) KVM device mode: Logging into a KVM device directly. Follow the steps below to log in: 1.

  • Page 23: Dashboard

    Chapter 3. Operation Dashboard Once you have successfully logged in, the KVM over IP console station’s user interface dashboard appears: Note: The screen depicts an Administrator’s page. Depends on the user’s type and permissions, not all of these elements will appear. Page Components The page components of the dashboard are described in the table below:...
  • Page 24 KVM over IP Console Station User Manual Item Description System System configuration allows users with administrative Configuration authority to manage users or groups, display device information, configure network, advanced network management (ANMS) or security settings, or manage firmware upgrade, system backup / restore, push / pull configurations to or from other devices, access terminal, or reset system to factory default settings.

  • Page 25: Dashboard Operation

    Chapter 3. Operation Dashboard Operation The dashboard of the console station usually displays the connected devices in an array of monitor units. Each of the unit corresponds to a connected device. The unit will rotate consecutively between all the connected ports. Double-clicking a monitor will bring you to the port’s page.

  • Page 26: Monitor Unit Option

    KVM over IP Console Station User Manual Monitor Unit Option Clicking the Menu icon to display available options: Primary / Secondary Display Depends on your console station model (whether you have one or two display ports), the menu may show a Primary Display option or both a Primary Display option and a Secondary Display option.

  • Page 27: Gui

    Chapter 3. Operation interface provides a toolbar to help you with the remote control operations. Please refer to Toolbar Interface on page 63. If you wish to use the KVM over IP switch’s GUI, click to select “Open GUI”. Please refer to the KVM switch’s user manual for the GUI’s operation.

  • Page 28: Tab / Panel Array Display And Management

    KVM over IP Console Station User Manual Tab / Panel Array Display and Management Tab management allows users to separate KVM over IP switches currently being monitored into different groups or select which tab group is to be displayed on the dashboard. Panel array management allows users to separate available ports into different groups or select which panel array group is to be displayed on the panel array page.

  • Page 29: Tab Display

    Chapter 3. Operation Tab Display An example showing the KVM over IP switches in a tab displayed on the dashboard (tab1 is the selected tab): Panel Array Options Click the Panel Array icon to display the panel array options: Option Description Panel Array This option allows you to add, delete or modify panel array...

  • Page 30: Panel Array Display

    KVM over IP Console Station User Manual Panel Array Display An example showing the ports of connected KVM over IP switches in a panel array displayed (array1 selected): Press the + icon to display more device ports (up to 64 ports) on a smaller scale.

  • Page 31: Tab / Panel Array Management

    Chapter 3. Operation The panel array icon is also shown on the top right-hand corner of the panel array page. Clicking it will allow you to select which array you would like to display, or display all device ports: Click the back arrow to go back to the dashboard. Tab / Panel Array Management Click the Tab or Panel Array icon to show their corresponding options.

  • Page 32: Adding A Tab

    KVM over IP Console Station User Manual Adding a Tab 1. To add a tab, click the + icon. A new window (Tab Device Configura- tion) will be displayed: 2. Enter a name for the new tab. 3. Click on the devices you wish to be in this tab group and click the >>...

  • Page 33: Adding Another Tab

    Chapter 3. Operation Adding another Tab If you wish to add another tab, click the + icon again and go through the steps outlined in Adding a Tab.

  • Page 34: Editing A Tab

    KVM over IP Console Station User Manual Editing a Tab If you wish to edit a tab, click the pen icon beside the Tab Name. The Tab Device Configuration window will be displayed as in Adding a Tab. Edit its name, shift the devices around using the >> or << icons and click “OK”...

  • Page 35: Chapter 4. Device Management

    Chapter 4. Device Management Chapter 4 Device Management Overview Device management allows users with administrative authority to add devices to or remove devices from the console station. The KVM over IP console station can manage up to 256 KVM over IP switches and able to display snapshots of up to 16 devices.

  • Page 36: Device List

    KVM over IP Console Station User Manual Device List The feature on the left of the Device Management page is the device list. Search The rectangular field at the top is the search function. Enter the IP address of the device you wish to search for to find that device. Remove Device If you wish to remove a device from the list, mouse over the device.

  • Page 37: Adding Device

    Chapter 4. Device Management Click “Yes” to go ahead, or “No” to cancel action. Adding Device The feature in the middle of the Device Management page allows the user to add devices to the system. Mouse over the search button (magnifying glass). A list of KVM control unit device(s) on the same local area network (LAN) will be shown as exemplified below: Select the desired device or simply enter an IP Address of a known...

  • Page 38: Changing Device Access Right

    KVM over IP Console Station User Manual 3. If you select the desired device by clicking the “Device Name” or “IP Address” sections, the displayed name will show the IPv4 Address. Instead, IPv6 Address will be displayed when clicking the “IPv6 Address” section.. 4.

  • Page 39: Chapter 5. System Configuration

    Chapter 5. System Configuration Chapter 5 System Configuration Overview System configuration allows users with administrative authority to manage users or groups, display device information, configure network, advanced network management (ANMS) or security settings, or manage firmware upgrade, system backup / restore, push / pull configurations to or from other devices, access terminal, or reset system to factory default settings.

  • Page 40: User Management

    KVM over IP Console Station User Manual User Management This section allows you to manage users and groups. Users and Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually.

  • Page 41: Add User

    Chapter 5. System Configuration Group Page Add User Since the management of users and groups are very similar, User is the example used for the operations below. To add a user: 1. Click “Add User” on the top right-hand corner of the page. The following will be displayed: 2.
  • Page 42 KVM over IP Console Station User Manual Field Description Confirm To make sure there is no mistake in the password, please enter it Password again. The two entries must match. Description Additional information about the user that you may wish to include. Role There are two categories: Administrator and User.

  • Page 43: Copy User

    Chapter 5. System Configuration 3. You can assign the new user to a group by selecting the Groups tab – the Groups page is discussed on page 36. You can also assign the user’s port access rights by selecting the Devices tab – the Devices page is discussed on page 39.

  • Page 44: Modify User

    KVM over IP Console Station User Manual Modify User If you wish to modify the user’s information, click the pen icon under the “Modify” column of the information / configuration body. For configurable fields, please refer to Add User above. Delete User If you wish to delete a user, click the X icon under the “Delete”...

  • Page 45: Managing (Assigning) Users And Groups

    Chapter 5. System Configuration Managing (Assigning) Users and Groups There are two ways to assign users to groups: from the Users configuration page; and from the Group configuration page. Note: Before you can assign users to groups, you must first create them.

  • Page 46: Using Group Configuration Page

    KVM over IP Console Station User Manual 3. Repeat the above for any other groups that you want the user to be 4. Click Save when you are done. Remove Users from a Group 1. In the Selected column, select the group that you want the user to be removed from.
  • Page 47 Chapter 5. System Configuration Assign Users to a Group 1. In the Available column, select the members (users) that you want the group to have. 2. Click the >> icon button to put the members into the Selected column (thereby adding into the group). 3.

  • Page 48: Device Assignment

    KVM over IP Console Station User Manual Device Assignment This function assigns access rights to users or groups and can be achieved from Device configuration page. Administrators can assign users to a particular user’s privileges of an added KVM over IP Switch and access ports.
  • Page 49 Chapter 5. System Configuration Device Users Config After selecting a device, the Available column (left column) lists the available users (of the device). The Selected column (right column) shows the selected user (of the device). Click the >> or << icon buttons to shift between Available and Selected.
  • Page 50 KVM over IP Console Station User Manual...

  • Page 51: Device Management

    Chapter 5. System Configuration Device Management This page shows device information and allows you to configure network, ANMS and security settings. Note: Whenever a new setting is saved, the system will reboot. Device Information Click “Device” under “Device Management” in the left-hand side menu to bring out the information page.

  • Page 52: Ip Installer

    KVM over IP Console Station User Manual Each of the elements on this page is described below. IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the KVM over IP switch. Click one of the radio buttons to select Enable, View Only, or Disabled for the IP Installer utility.

  • Page 53: Ipv4 Settings

    Chapter 5. System Configuration Note: 1. If you select View Only, you will be able to see the KVM over IP switch in the IP Installer’s Device List, but you will not be able to change the IP address. 2. For security, we strongly recommend that you set this to View Only or Disable after each use.

  • Page 54: Ipv6 Settings

    KVM over IP Console Station User Manual IPv6 Settings At present, the KVM over IP console station supports three IPv6 address protocols: Link Local IPv6 Address, IPv6 Stateless Autoconfiguration, and Stateful Autoconfiguration (DHCPv6). IP Address: IPv6 is the new (128-bit) format for specifying IP addresses. The KVM over IP console station can either have its IPv6 address assigned dynamically (DHCP), or it can be given a fixed IP address.

  • Page 55: Radius Settings

    Chapter 5. System Configuration RADIUS Settings To allow authentication and authorization for the KVM over IP Console Station through a RADIUS server, do the following: 1. Check Enable. 2. Select Preferred or Alternate RADIUS server. 3. Fill in the IP addresses and service port numbers for the Preferred and Alternate RADIUS servers.

  • Page 56: Ad / Ldap Settings

    KVM over IP Console Station User Manual 5. In the Timeout field, set the time in seconds that the KVM over IP console station waits for a RADIUS server reply before it times out. 6. In the Retries field, set the number of allowed RADIUS retries. 7.

  • Page 57: Finishing Up

    Item Action Admin DN Consult the AD / LDAP administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: ou=kn8132,dc=aten,dc=com Admin Name Key in the administrator username. Password Key in the administrator password.

  • Page 58: Security

    KVM over IP Console Station User Manual Security The Security page is divided into 3 main panels, as described in the sections that follow. Click “Security” under “Device Management” in the left-hand side menu to bring out the information page. Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in...

  • Page 59: Account Policy

    Chapter 5. System Configuration Entry Explanation Allowed Sets the number of consecutive failed login attempts that are permitted from a remote computer. The default is 5 times. Timeout Sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures.

  • Page 60: Working Mode

    KVM over IP Console Station User Manual Working Mode An explanation of the Working Mode items is given in the table below: Item Explanation Enable ICMP Check/uncheck to allow/disallow the KVM over IP console station to be pinged. The default is Enabled. Allow Push Check/uncheck to allow/disallow another KVM over IP console Request from...

  • Page 61: Maintenance

    To upgrade the main firmware: 1. Getting the newest firmware by downloading the firmware from Aten’s website to a computer. 2. Unzip the .zip file for the .csf file and transfer it to a USB flash drive. Note: Please use FAT file system formatted USB flash drive(s).
  • Page 62 KVM over IP Console Station User Manual 5. Navigate to the directory that the new firmware file is in, click to select the file and click “Open”. The file will be displayed in the Filename field of the configuration page as shown below: 6.

  • Page 63: Firmware Upgrade Recovery

    Chapter 5. System Configuration Note: To recover from a “failed upgrade” situation, see Firmware Upgrade Recovery on page 53. Firmware Upgrade Recovery Should the console station’s main firmware upgrade procedure fail, and the console station becomes unusable, follow the firmware upgrade recovery procedure below to recover the console station to its original firmware version: 1.

  • Page 64: Backup

    KVM over IP Console Station User Manual Backup To backup the device’s settings: Note: A USB flash drive is required to be connected to the console station to store the backup file. 1. (Optional) In the Password field, key in a password for the file. Note: 1.

  • Page 65: Restore

    Chapter 5. System Configuration 3. In the File name field, enter a backup file name and click “Save”. The system will display a success message to indicate successful backup. Restore To restore a previously-saved settings: Note: A USB flash drive with the previously backed-up file is required to be connected to the console station for backup file retrieval.

  • Page 66: Push / Pull Configuration

    KVM over IP Console Station User Manual 2. Where applicable, go to the directory with the backup file (.cfg), click to select the file (highlighted as shown above) and click “Open”. 3. If you set a password when you created the file, key it in the Password field.

  • Page 67: Pull Configuration

    Chapter 5. System Configuration Pull Configuration To pull (retrieve) a configuration to your console station: 1. Enter the device’s IP address or IPv6 Address you wish to retrieve the configuration from. Alternatively, you can mouse over the magnifying glass to find a list of the devices on the same LAN and click the device’s IP or IPv6 address: 2.

  • Page 68: Push Configuration

    KVM over IP Console Station User Manual 3. Select the information you would like to retrieve to your console station by checking the checkbox(es). Note: Firmware files cannot be retrieved. If you check the Firmware checkbox, the Pull button will not be available. 4.

  • Page 69: Terminal

    Chapter 5. System Configuration The console station(s) will restart after successfully receiving the deployment information. Terminal Terminal provides a command line to execute options using a terminal interface. Type a command in the window and hit [Enter] to execute it. Click “Terminal”...

  • Page 70: System Operation

    KVM over IP Console Station User Manual System Operation The System Operation page lets you restore certain configuration changes that were made to the KVM over IP console station back to their original factory default values. Reset Default Values Clicking this button undoes all Customization page changes that have been made to the KVM over IP console station and returns the parameters to the original factory default settings.
  • Page 71 Chapter 5. System Configuration Click Yes to go ahead with the reset (the system will also reboot). Click No if you do not want the system to be reset. If you change the console station’s IP Address (see Network on page 41), the checkbox is automatically checked and the console station will reset when you exit the page.

  • Page 72: Quick User Configuration

    KVM over IP Console Station User Manual Quick User Configuration The user icon allows quick access to password change, configure preferences, logout, restart the system, shut down the system, or display quick information about the console station. Click the User icon for its menu: Option Description Change...

  • Page 73: Chapter 6. Toolbar Interface

    Chapter 6. Toolbar Interface Chapter 6 Toolbar Interface Overview The KVM over IP console station’s interface provides a toolbar to help you with the remote control operations on the captured port. The toolbar is usually hidden. To bring up the toolbar, locate a down arrow symbol as shown: Mouse over the down arrow symbol to bring up the toolbar.

  • Page 74: Exit Remote Location

    KVM over IP Console Station User Manual Icon Purpose Mouse Sync Mode icon This provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements. Click the icon to toggle between Auto Mouse Sync Mode (mouse icon with an A) and Manual Mouse Sync Mode (mouse icon with an Please see Mouse Sync Mode on page 79 for more details.

  • Page 75: Video Settings

    Chapter 6. Toolbar Interface Video Settings Click the Video icon on the toolbar to bring up the Video Settings dialog box. The options in the basic dialog box allow you to adjust the Screen Position, set Auto Sync, slide-to-adjust Performance bar setting, Enhanced Text Mode, slide-to-adjust Video Quality bar, and Set to Grayscale.
  • Page 76 KVM over IP Console Station User Manual Options Description / Operation Video Auto-Sync Click Video Auto Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the local screen. Note: 1. If the local and console station mouse pointers are out of sync, in most cases, performing this function will bring them back into sync.

  • Page 77: Macros

    Chapter 6. Toolbar Interface Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys.
  • Page 78 KVM over IP Console Station User Manual 3. Press your selected Function keys (one at a time). The key names will appear in the Hotkeys field as you press them. You can use the same function keys for more than one action, as long as the key sequence is not the same.

  • Page 79: User Macros

    Chapter 6. Toolbar Interface Action Explanation Show / Hide Toggles off and on: hides local cursor and locks the mouse pointer Local Cursor and keyboard use within the Windows/Java Client AP window, plus hides the control panel. This is equivalent to selecting the Single pointer type from the Mouse Pointer option under the Configuration icon of the toolbar.
  • Page 80 KVM over IP Console Station User Manual 3. In the dialog box, you can choose to replace the “New Macro” text with a name of your choice for the macro. 4. Click Set Macro followed by Record. The dialog box disappears as a small panel appears at the top left of the screen: 5.
  • Page 81 Chapter 6. Toolbar Interface 6. When finished, click Stop. You will return to the Macros dialog box with your macro key presses displayed in the Macro column: 7. If you want to change any of the keystrokes, select the macro, click Set Macro followed by Edit.

  • Page 82: Import / Export Macros

    KVM over IP Console Station User Manual 8. Click Save to save the changes, or click Cancel to cancel the changes. Both option will return you to the Macros dialog box. 9. Repeat the procedure for any other macros you wish to create. After creating your macros, you can run them in any of three ways: 1.

  • Page 83: Delete Macros

    Chapter 6. Toolbar Interface Click the export symbol and enter a name to save the macros to the USB flash drive. Delete Macros To delete a macro, click to select the macro and click the trash can symbol to delete a macro. Search Macros The search function (on the top right-hand side of the dialog box) lets you filter the list of macros that appear in the list.

  • Page 84: Further Configuration

    KVM over IP Console Station User Manual For more information on system macros for different KVM over IP switches, please refer to their user manuals. Further Configuration More configuration options are available when clicking the configuration icon: Options Description Switch Display When you have a dual-display model (KA8278 or KA8288) and have both displays connected, this option will appear to allow you to switch between the two displays.

  • Page 85: Virtual Media

    Chapter 6. Toolbar Interface Options Description Open GUI Click to open the GUI of the connected KVM over IP switch. Please refer to the user manual of the connected KVM over IP switch for more details. Back Click to return to the page on the KVM over IP Console Station that brought you here.
  • Page 86 KVM over IP Console Station User Manual 3. If your device only supports full speed USB, check the Disable High Speed USB Operation Mode checkbox. 4. To add additional media sources, click the + symbol, and select the source as many times as you require. Up to two virtual media choices can be mounted.

  • Page 87: Message Board

    Chapter 6. Toolbar Interface open files on the remote server for editing and save them to the redirected media, etc. 8. To end the redirection, bring up the Control Panel and click on the Virtual Media icon. All mounted devices are automatically unmounted.
  • Page 88 KVM over IP Console Station User Manual Button Action Occupy/Release Keyboard/Video/Mouse. When you Occupy the KVM, other users cannot see the video, and cannot input keyboard or mouse data. The button is shadowed when the KVM is occupied. The icon displays next to the user's name in the User List panel when the user has occupied the KVM.

  • Page 89: Mouse Sync Mode

    Chapter 6. Toolbar Interface Mouse Sync Mode Synchronization of the local and remote mouse pointers is accomplished either automatically or manually. Automatic Mouse Synchronization This provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.
  • Page 90 KVM over IP Console Station User Manual 1. Perform an Auto Sync with the Video Adjustment function (see Video Settings, page 79, for details). 2. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see Adjust Mouse on page 68 for details). 3.

  • Page 91: Appendix

    Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.).
  • Page 92 KVM over IP Console Station User Manual The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug.

  • Page 93: Rack Mounting

    Appendix The device exhibits a distinct change in performance, indicating a need for service. The device does not operate normally when the operating instructions are followed. Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.
  • Page 94 KVM over IP Console Station User Manual Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer Do not step on or stand on any device when servicing other devices in a rack.

  • Page 95: Consignes De Sécurité

    Appendix Consignes de sécurité Général Ce produit est destiné exclusivement à une utilisation à l’intérieur. Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir vous y référer ultérieurement. Respectez l’ensemble des avertissements et instructions inscrits sur l’appareil. Ne placez jamais l’unité sur une surface instable (chariot, pied, table, etc.).
  • Page 96 KVM over IP Console Station User Manual Afin de ne pas endommager votre installation, vérifiez que tous les périphériques sont correctement mis à la terre. L’unité est équipée d’une fiche de terre à trois fils. Il s’agit d’une fonction de sécurité. Si vous ne parvenez pas à insérer la fiche dans la prise murale, contactez votre électricité...
  • Page 97 Appendix N’insérez jamais d’objets de quelque sorte que ce soit dans ou à travers les fentes du boîtier. Ils pourraient entrer en contact avec des points de tension dangereuse ou court-circuiter des pièces, entraînant ainsi un risque d’incendie ou de choc électrique. N’essayez pas de réparer l’unité...

  • Page 98: Montage Sur Bâti

    KVM over IP Console Station User Manual Montage sur bâti Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de travailler sur le bâti.

  • Page 99: Technical Support

    Appendix Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support on page iii. North America Email Support support@aten-usa.com Online Troubleshooting http://eservice.aten.com Technical Documentation Support Software Updates Telephone Support...

  • Page 100: Specifications

    KVM over IP Console Station User Manual Specifications Function KA8270 KA8278 KA8280 KA8288 Connectors Video 1 x HDB-15 1 x HDB-15 Female 1 x HDMI Female 2 x HDMI Female Female 1 x HDMI Female RS-232 1 x DB-9 Male...

  • Page 101: Troubleshooting

    Appendix Troubleshooting General Operation Problem Resolution I have been given an account 1. Make sure that you have correctly specified your but I am unable to log in. Username and Password. 2. Make sure that the administrator has given you the necessary permission to access the console station.

  • Page 102: Mouse Problems

    KVM over IP Console Station User Manual Mouse Problems Problem Resolution Mouse and/or Keyboard not Unplug the cable(s) from the console port(s), then plug it/ responding. them back in. Mouse movement There is too much data being transferred for your extremely slow connection to keep up with.

  • Page 103: Virtual Media

    Appendix Virtual Media Problem Resolution Virtual Media doesn’t The remote server’s mainboard does not support USB. If work. there is a newer firmware and BIOS version for the remote server’s mainboard – one that supports USB – get it from the manufacturer and upgrade the server’s mainboard firmware and BIOS.

  • Page 104: Supported Kvm Switches

    KVM over IP Console Station User Manual Supported KVM Switches The fully supported KVM over IP switches that the console station is able to remotely access, monitor and control are KN1132V, KN2116VA, KN4116VA, KN2132VA, KN4132VA, KN4164V, KN8132V, KN8164V, KN2124VA, KN4124VA, KN2140VA, and KN4140VA. Note: The aforementioned KVM over IP switches require firmware version v1.6.151 or above to support the KVM over IP Console Station.

  • Page 105: Limited Warranty

    ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.

This manual is also suitable for:

Ka8278Ka8280Ka8288

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