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Summary of Contents for ATEN CL3800
- Page 1 Dual Rail USB HDMI DVI VGA LCD Console CL3800 User Manual www.aten.com...
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Page 2: Emc Information
CL3800 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. -
Page 3: User Information
CL3800 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988... -
Page 4: User Notice
CL3800 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. -
Page 5: Package Contents
© Copyright 2018 ATEN® International Co., Ltd. Manual Part No. Manual Date: 2018-03-01 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners. -
Page 6: Table Of Contents
CL3800 User Manual Contents EMC Information..........ii RoHS . - Page 7 CL3800 User Manual Chapter 4. Firmware Upgrade The Firmware Upgrade Utility ........27 Before You Begin .
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Page 8: About This Manual
CL3800 User Manual About this Manual This User Manual is provided to help you get the most from your CL3800 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. -
Page 9: Conventions
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com... - Page 10 CL3800 User Manual This Page Intentionally Left Blank...
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Page 11: Chapter 1 Introduction
Chapter 1 Introduction Overview The CL3800 is a Short Depth 18.5" USB HDMI DVI VGA Dual Rail LCD Console that features an integrated FHD widescreen monitor with keyboard and touchpad in a 1U rack-mountable sliding housing. The CL3800 is the first short-depth dual rail LCD console that is specially design to fit in narrow rack shelves where space is limited. -
Page 12: Features
HD LCD monitor in a dual rail housing with top and bottom clearance for smooth operation in a 1U high system rack Exclusive LED illumination light – designed by ATEN to illuminate the keyboard and touchpad to allow visibility in low-light conditions ... -
Page 13: Requirements
Chapter 1. Introduction Requirements LCD Console The LCD console supports most ATEN HDMI, DVI, and VGA KVM switches. If you are unsure whether your switch is supported or not, check with your dealer. The integrated LCD monitor's maximum resolution is 1920 x 1080 @ 60 Hz. -
Page 14: Operating Systems
CL3800 User Manual Operating Systems Supported operating systems are shown in the table, below. Version Windows NT and higher Linux RedHat 9.0 and higher SuSE 10 and higher Mandriva (Mandrake) 9.0 and higher UNIX 4.3 and higher FreeBSD 5.5 and higher... -
Page 15: Components
Chapter 1. Introduction Components Front View... - Page 16 CL3800 User Manual Component Description Upper Handle Pull to slide the LCD module out; push to slide it in. See Opening the Console, page 15, for details on sliding the console in and out LCD Module After sliding the LCD module out, flip up the cover to access the LCD display.
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Page 17: Rear View
KVM Port The custom USB HDMI KVM cable supplied with the package Section for linking the CL3800 to a computer or switch plugs in here. Additional DVI and VGA ports are provided. Grounding The grounding wire (used to ground the unit) attaches here. - Page 18 CL3800 User Manual This Page Intentionally Left Blank...
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Page 19: Chapter 2. Hardware Setup
You must unplug the power cords of any computers that have the Keyboard Power On function. 3. Packing material has been inserted to protect the CL3800 during shipping. Slide the LCD module out (see Opening the Console, page 13), until the packing material is visible. -
Page 20: Standard Rack Mounting
CL3800 User Manual Standard Rack Mounting A standard rack mounting kit enables the CL3800 to be mounted in a rack with a depth of 47–75 cm. L Bracket L Bracket R Bracket R Bracket Note: 1. It takes two people to mount the module: one to hold it in place, the other to screw it in. - Page 21 1. Attach the left and right mounting brackets to the back of the rack, installing four screws in the tabs to secure them in place. 2. While one person inserts the CL3800 into place by sliding its left and right side bars into the mounting brackets (on the rack), have a second person install four screws in the front tabs to secure the module to the front of the rack.
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Page 22: Connecting Up
(HDMI, VGA, or DVI-D) can be displayed at a time. The DVI monitor will display a DVI-D signal only. 4. Plug the CL3800’s power cord into the CL3800's power socket and into a power source. 5. Power up your KVM installation. - Page 23 Chapter 2. Hardware Setup Installation Diagram...
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Page 25: Chapter 3. Operation
Chapter 3 Operation Opening the Console The CL3800's console consists of two modules: an 18.5” LCD display module located under the top cover; and a keyboard / touch pad module below the LCD module. The modules can either slide together, or independently. This allows you to have the LCD display available for viewing while the keyboard / touch pad module is conveniently out of the way when not in use. - Page 26 CL3800 User Manual 2. Pulling, slide the console module out until it clicks in place. 3. Raise the top panel all the way back to expose the LCD screen.
- Page 27 Chapter 3. Operation 4. To independently retract the keyboard into the rack, slide both Keyboard Module Releases and push the keyboard module all the way in. 5. Slide the keyboard in until it’s completely inserted into the rack. (Continues on next page.)
- Page 28 CL3800 User Manual 6. To close the LCD screen, lower the panel module until it lies flat and slide it back in.
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Page 29: Opening Together
Chapter 3. Operation Opening Together Refer to the diagrams in the Opening Separately section as you do the following: 1. Pull the release catch and pull the top and bottom panels out until the keyboard module clicks into place. Note: Once the console has been released, you can let go of the catch. 2. -
Page 30: Operating Precautions
CL3800 User Manual Operating Precautions The maximum load bearing capacity of the keyboard module is 30 kg. Failure to heed the information below can result in damage to the keyboard module. Right! Rest your hands and arms lightly on the keyboard module as you work. -
Page 31: Lcd Osd Configuration
Chapter 3. Operation LCD OSD Configuration LCD Buttons The LCD OSD allows you to set up and configure the LCD display. Four buttons are used to perform the configuration, as described in the table, below: Button Function MENU When you have not entered the LCD OSD Menu function, pressing this button invokes the Menu function, and brings up the Main Menu. -
Page 32: Adjustment Settings
Input Source Lets you select an Analog (VGA) or Digital (HDMI, DVI) input source for connecting an external console to the CL3800. See External Console Section, page 7. Reset Resets the adjustments on all menus and submenus to their factory default settings. -
Page 33: Hot Plugging
CL3800. Powering Off and Restarting If it becomes necessary to Power Off the CL3800 (to upgrade the firmware, for example), simply turn off the power to the unit using the rear panel power switch. To restart the CL3800, turn the rear panel power switch back on. -
Page 34: Hotkeys
Note: 1. Press the keys in sequence – one key at a time. First [Ctrl], then [Alt], then [Shift], etc. 2. Console selections are not saved. If the CL3800 is powered off, it reverts to the default setting of both consoles enabled when it is... - Page 35 3. Either side of the keyboard can be used to invoke [Shift] [Ctrl] [Alt] hotkeys. 4. If the KVM switch connected to the CL3800 uses the [Ctrl] [Alt] [Shift] combination to invoke its hotkey mode, you won't be able to access any of its hotkey operations because the CL3800 will capture the combination for console selection first.
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Page 37: The Firmware Upgrade Utility
Before You Begin To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your CL3800 installation go to ATEN’s Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages. -
Page 38: Firmware Upgrade Mode
Firmware Upgrade Recovery Switch (see page 6) must be set to the Normal position. 1. Turn off the power to the CL3800 using the power switch located on the back side of the console. 2. Slide the firmware switch to RECOVER (see page 6). -
Page 39: Performing The Upgrade
Performing the Upgrade Starting the Upgrade: 1. With the CL3800 in Firmware Upgrade Mode, run the downloaded Firmware Upgrade Package file from your computer - either by double clicking the file icon, or by opening a command line and keying in the full path and filename. - Page 40 CL3800 User Manual (Continued from previous page.) 3. Click Next. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. Click Next to perform the upgrade.
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Page 41: Upgrade Succeeded
Chapter 4. Firmware Upgrade Upgrade Succeeded: After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. -
Page 42: Upgrade Failed
CL3800 User Manual Upgrade Failed: If the upgrade failed to complete successfully the Upgrade Failed screen appears: Click Cancel to close the Firmware Upgrade Utility. See the next section, Firmware Upgrade Recovery, for how to proceed. -
Page 43: Firmware Upgrade Recovery
To exit the Firmware Upgrade Mode, do the following: 1. Slide the Firmware Upgrade Recovery Switch (see page 6) to the Normal position. 2. Power off and restart the CL3800 according to the instructions given in the Powering Off and Restarting section (see page 23). - Page 44 CL3800 User Manual This Page Intentionally Left Blank...
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Page 45: Appendix
Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. - Page 46 CL3800 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
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Page 47: Rack Mounting
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. -
Page 48: Technical Support
CL3800 User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii. North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates... -
Page 49: Specifications
Appendix Specifications Function CL3800NW Computer Connections Direct Console Selection Hotkey Connectors 1 x HDMI Female 1 x DVI-D Female (White) External Console Ports 1 x HDB-15 Female (Blue) 2 x USB Type A Female 1 x 3.5mm Audio Jack Female (Green) 1 x HDMI Female 1 x DVI-D Female (White) KVM Ports... - Page 50 CL3800 User Manual Function CL3800NW Pixel Pitch 0.213 mm x 0.213 mm Response Time 20 ms Viewing Angle 178° (H), 178° (V) Contrast Ratio 1000:1 Support Color 16.7M colors Luminance 350 cd/m² Emulation Keyboard / Mouse Maximum Input Power 100–240V AC; 50–60Hz; 1A...
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Page 51: Optional Rack Mounting
10. While it takes two people to perform a standard installation, with an Easy- Installation, kit, one person can mount the CL3800. To install the Easy- Installation kit, do the following: 1. Remove the right and left standard sliding brackets from both sides of the CL3800. - Page 52 CL3800 User Manual 2. Attach the left and right easy-installation mounting rails to the inside of the rack. The flange that supports the CL3800 will be to the inside. Rear Flang Slide bar Rear Attachment Rear Attachment Sliding Bracket Front Flang...
- Page 53 Appendix 3. Slide the CL3800 onto the support flanges. Use the screws supplied with this package to loosely attach the front of the CL3800 to the front of the rack (only tighten the screws part way). 4. Slide the rear attachment sliding brackets along the slide bars until they...
- Page 54 CL3800 User Manual 5. Slide the CL3800 open and closed a couple of times to be sure that it is properly aligned and operating smoothly. (See Opening the Console, page 15, for opening and closing procedures.) 6. After determining that the CL3800 is lined up and operating correctly,...
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Page 55: Sun Keyboard Emulation
Appendix Sun Keyboard Emulation The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. PC Keyboard Sun Keyboard [Ctrl] [T] Stop... -
Page 56: Mac Keyboard
CL3800 User Manual Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2]... -
Page 57: Troubleshooting
There are ghost images on the The distance between the external console and the external monitor. CL3800 is too great. The maximum DVI cable distance should not exceed 20m and, in some cases, may need to be shorter. Replace the DVI cable with one of an appropriately short length. -
Page 58: Limited Warranty
ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. - Page 59 Index AC Power Models Online Specifications, 39 Registration, iii Opening the Console, 15 Operating Precautions, 20 Connecting Up, 12 Console Opening Separately, 15 Port ID Opening Together, 19 Numbering & Selection, 23 Console Selection, 24 Powering Off, 23 Precautions, 20 Features, 2 Firmware upgrade Rack Mounting...
- Page 60 Troubleshooting, 46 User Notice, iv...
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