Creating And Reading Out Service Files; Introduction - HEIDENHAIN iTNC 530 HSCI Service Manual

7 Creating and reading out service files

7.1 Introduction

Service files can be read out from iTNC 530 HSCI.
The following data (and other information) is saved in the service file:
February 2012
Files selected by HEIDENHAIN and the machine manufacturer are stored in a ZIP file.
The selected files may be located on the TNC or on the PLC partition.
The compressed service files are stored under TNC:\service\Service<xxxxxxxx>.zip.
The name of the file is generated automatically, where <xxxxxxxx> is the system time shown
as an unambiguous character string in hexadecimal code.
Which ZIP file is the most recent can be seen from the date and time columns in the program
manager.
Log
PLC log
Selected files (*.H/*.I/*.T/*.TCH/*.D) of all operating modes
*.SYS files
Machine parameters
Information and log files of the operating system
Contents of the PLC memory
NC macros defined in PLC:\NCMACRO.SYS
Information about the hardware
Error outputs and configuration files of the PLC compiler
Current Feature Content Level (FCL) and active software options, including the option
designations through the file PLC:\SIK.INFO
Changes to machine parameters via the PLC, LSV2 and NC programs through the
MPSERVER.TXT file
The HANDWHEEL.LOG file
Attention
The compressed service files also include the milling program the customer was using when the
error occurred or when the service files were created manually.
When a service file was created, a corresponding message is displayed on the screen of the
control.
Note
Files that are saved in an encrypted PLC partition PLCE: cannot be written to the service file.
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