B
B
™ S
L
AD
OY
POT
UMINAIRE
Troubleshooting
Troubleshooting Guide
The following table provides a list of common start-up problems and possible solutions.
Symptom
No power to luminaire.
No console control.
DMX512 control not working cor-
rectly throughout daisy-chain.
Lamp does not strike at power-up.
Comm LED is red indicating that no
valid DMX or Ethernet signal is
detected.
No Ethernet control.
Beam obstructed by gobo in open
position.
Luminaire won't take software
update.
4 8
U
M
SER
ANUAL
Solution(s)
Ensure power cable is properly connected to Neutrik
input connector.
Ensure power is switched on at source (mains, discon-
nect box, etc.)
Ensure DMX512 or Ethernet data cable is properly
connected.
Ensure DMX512 address setting is correct.
Ensure data cables are correctly configured.
Ensure termination connector is installed at last lumi-
naire in data link.
Configure lamp to start at power-up.
Ensure DMX512 or Ethernet data cable is properly
connected.
Check console.
Ensure that luminaire is not also receiving a DMX sig-
nal. If both valid DMX and Ethernet control are being
received, DMX control will take precedence.
Set new gobo zero position.
Remove active control (DMX512 or Art-Net).
Refer to...
page 10
n/a
page 19
page 23
page 19
page 12
page 34
page 19
page 22
page 46
page 57
02.9812.0001C