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Turning on and off
You have the following options to turn your hearing
instruments on or off.
Via charger:
Turning on: Take the instruments out of the charger.
X
The startup melody is played in your hearing
instruments. The default volume and hearing program
are set.
Turning off: Place the hearing instruments in
X
the charger.
Note that the charger must be connected to the power
supply. For details refer to the charger's user guide.
Via push button:
Turning on: Press and hold the push button until the
X
startup melody starts to play. Release the push button
while the melody is playing.
The default volume and hearing program are set.
Turning off: Press and hold the push button for
X
several seconds. Depending on the settings of your
push button, signal tones may be played before the
hearing instrument turns off.
See also the tips for charging in the charger's user guide.
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Need help?
Do you have a question about the Pure Charge&Go Nx and is the answer not in the manual?
Questions and answers
Having trouble charging my hearing aids at night, it goes from orange to green and starts all over again flashing and turns to red.
Your Signia Pure Charge&Go Nx hearing aids may not be charging properly due to several reasons:
1. Power Cell Issue: If the hearing aids' performance after charging has significantly reduced, the power cell may need professional replacement. Do not attempt to repair or replace it yourself.
2. Charger Connection: Ensure the charger is properly connected to the power supply. Refer to the charger's user guide for details on correct usage.
3. Charging Conditions: The recommended charging temperature is between 10°C and 35°C. If the environment is outside this range, charging may not function correctly.
4. Device Malfunction: Flashing orange and red lights may indicate a charging issue or fault. If the problem persists, consult your Hearing Care Professional for further assistance.
For safety, do not use the hearing aids if their charging performance has significantly declined.
This answer is automatically generated
Just got my aids back after battery replacement and they don’t show up on the app. It says no Bluetooth connection found.
The Signia Pure Charge&Go Nx hearing aids may not connect to the app via Bluetooth after battery replacement because direct audio streaming and other functions may not be available in certain conditions. Additionally, airplane mode might be activated, which disables Bluetooth functions. To resolve this, ensure airplane mode is deactivated using the smartphone app or the hearing instrument controls. An alert tone indicates when airplane mode is activated or deactivated.
This answer is automatically generated