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Inserting and removing the hearing instruments
Your hearing instruments have been fine-tuned for
your right and left ear. Colored markers
indicate the side:
●
red marker = right ear
●
blue marker = left ear
Inserting a hearing instrument:
For Click Sleeves, take care that the bend of the
X
Click Sleeve is in line with the bend of the
receiver cable.
Correct:
Incorrect:
13
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Need help?
Do you have a question about the Pure Charge&Go Nx and is the answer not in the manual?
Questions and answers
Having trouble charging my hearing aids at night, it goes from orange to green and starts all over again flashing and turns to red.
Your Signia Pure Charge&Go Nx hearing aids may not be charging properly due to several reasons:
1. Power Cell Issue: If the hearing aids' performance after charging has significantly reduced, the power cell may need professional replacement. Do not attempt to repair or replace it yourself.
2. Charger Connection: Ensure the charger is properly connected to the power supply. Refer to the charger's user guide for details on correct usage.
3. Charging Conditions: The recommended charging temperature is between 10°C and 35°C. If the environment is outside this range, charging may not function correctly.
4. Device Malfunction: Flashing orange and red lights may indicate a charging issue or fault. If the problem persists, consult your Hearing Care Professional for further assistance.
For safety, do not use the hearing aids if their charging performance has significantly declined.
This answer is automatically generated
Just got my aids back after battery replacement and they don’t show up on the app. It says no Bluetooth connection found.
The Signia Pure Charge&Go Nx hearing aids may not connect to the app via Bluetooth after battery replacement because direct audio streaming and other functions may not be available in certain conditions. Additionally, airplane mode might be activated, which disables Bluetooth functions. To resolve this, ensure airplane mode is deactivated using the smartphone app or the hearing instrument controls. An alert tone indicates when airplane mode is activated or deactivated.
This answer is automatically generated