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D aily use
Charging
Place your hearing instruments in the charger.
Follow the instructions in
X
the charger's user guide.
You can also find useful
tips for charging in the
charger's user guide.
Low power indication
You will hear an alert signal to indicate the power cell
is running low. The signal will be repeated every
15 minutes. Depending on the usage of your hearing
instruments, you have approximately 1.5 hours to charge
your hearing instruments before they stop working.
R eplacement of the power cell
If the fully charged hearing instruments do not last over
a full day of use (16 hours regular use without audio
streaming) then we recommend to have the power cell
replaced by your Hearing Care Professional.
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Need help?
Do you have a question about the Pure Charge&Go Nx and is the answer not in the manual?
Questions and answers
Having trouble charging my hearing aids at night, it goes from orange to green and starts all over again flashing and turns to red.
Your Signia Pure Charge&Go Nx hearing aids may not be charging properly due to several reasons:
1. Power Cell Issue: If the hearing aids' performance after charging has significantly reduced, the power cell may need professional replacement. Do not attempt to repair or replace it yourself.
2. Charger Connection: Ensure the charger is properly connected to the power supply. Refer to the charger's user guide for details on correct usage.
3. Charging Conditions: The recommended charging temperature is between 10°C and 35°C. If the environment is outside this range, charging may not function correctly.
4. Device Malfunction: Flashing orange and red lights may indicate a charging issue or fault. If the problem persists, consult your Hearing Care Professional for further assistance.
For safety, do not use the hearing aids if their charging performance has significantly declined.
This answer is automatically generated
Just got my aids back after battery replacement and they don’t show up on the app. It says no Bluetooth connection found.
The Signia Pure Charge&Go Nx hearing aids may not connect to the app via Bluetooth after battery replacement because direct audio streaming and other functions may not be available in certain conditions. Additionally, airplane mode might be activated, which disables Bluetooth functions. To resolve this, ensure airplane mode is deactivated using the smartphone app or the hearing instrument controls. An alert tone indicates when airplane mode is activated or deactivated.
This answer is automatically generated