Content Welcome Your hearing instruments Instrument type Getting to know your hearing instruments Components and names Controls Settings Batteries Battery size and handling tips Replacing batteries Recharging rechargeable batteries Daily use Turning on and off Inserting and removing the hearing instruments 17 Adjusting the volume ...
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Maintenance and care Hearing instruments Ear pieces Professional maintenance Further information Wireless functionality Accessories Symbols used in this document Troubleshooting Country-specific information Service and warranty ...
Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer.
Your hearing instruments This user guide describes optional features that your hearing instruments may or may not have. Ask your Hearing Care Professional to indicate the features that are valid for your hearing instruments. Instrument type Your hearing instruments are a RIC (Receiver-in-Canal) model.
C omponents and names ➊ ➏ Ear piece Charging contacts (optional) ➋ Receiver ➐ Battery compartment ➌ Receiver cable ➑ Side indicator ➍ Microphone openings (red = right ear, blue = left ear) ➎ Rocker switch (standard control), push button or ➒...
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You can use standard or custom-made ear pieces. Standard ear pieces Size Click Dome™ single (open or closed) Click Dome semi-open Click Dome double You can easily exchange the standard ear pieces. Read more in section "Maintenance and care". Custom-made ear pieces Custom shell Click Mold™...
Controls With the controls you can, for example, adjust the volume or switch hearing programs. Your hearing instruments either have a push button or a rocker switch – or no control at all. Your Hearing Care Professional has programmed your desired functions to the controls.
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Push button function Press briefly: Program change Volume up Volume down Tinnitus therapy signal level up Tinnitus therapy signal level down Press long: Standby/turn on L = Left, R = Right...
Rocker switch function Press briefly: Program up/down Volume up/down Tinnitus therapy signal level up/down Sound balance Focus selection (spatial configurator) Press long: Standby/turn on Program up/down Press very long: Standby/turn on L = Left, R = Right S ettings H earing programs Read more in section "Changing the hearing program".
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Features Power-on delay enables whistle-free insertion of hearing instruments. Read more in section "Turning on and off". AutoPhone™ automatically switches to the telephone program when the telephone receiver approaches the ear. Read more in section "On the phone". TwinPhone transmits the telephone call into both ears when the telephone receiver is held to either ear.
Batteries When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace or recharge the battery. Battery size and handling tips Ask your Hearing Care Professional for recommended batteries.
Replacing batteries Removing the battery: Open the battery compartment. Use the magnet stick to pull out the battery. The magnet stick is available as an accessory. Inserting the battery: If the battery has a protective film, remove it only when you are ready to use the battery. Insert the battery with the "+"...
Recharging rechargeable batteries Charge rechargeable batteries before first use. To charge the batteries, follow the instructions in the charger’s user guide. After many recharging cycles, the battery lifetime may reduce. In this case, replace the rechargeable battery with a new one. To do so, follow the instructions for replacing batteries.
Daily use Turning on and off You have the following options to turn your hearing instruments on or off. Via battery compartment: Turning on: Close the battery compartment. The default volume and hearing program are set. Turning off: Open the battery compartment to the first catch. After charging: Turning on: Take the instruments out of the charger.
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Via remote control: Follow the instructions in the remote control's user guide. After turning on, the previously used volume and hearing program remain set. When wearing the hearing instruments, an alert tone can indicate when an instrument is being turned on or off. When the power-on delay is activated, the hearing instruments turn on after a delay of several seconds.
Inserting and removing the hearing instruments Your hearing instruments have been fine-tuned for your right and left ear. Colored markers indicate the side: ● red marker = right ear ● blue marker = left ear Inserting a hearing instrument: Hold the receiver cable at the bend closer to the ear piece.
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● It may be helpful to insert the right hearing instrument with the right hand and the left hearing instrument with the left hand. ● If you have problems inserting the ear piece, use the other hand to gently pull your earlobe downwards.
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Removing a hearing instrument: Lift the hearing instrument and slide it over the top of ➊ your ear If your hearing instrument is equipped with a custom shell or a Click Mold, remove it by pulling the small removal cord toward the back of your head.
Adjusting the volume Your hearing instruments automatically adjust the volume to the listening situation. If you prefer manual volume adjustment, press the push button or the rocker switch briefly, or use a remote control. Refer to section "Controls" for the settings of your controls.
Changing the hearing program Depending on the listening situation, your hearing instruments automatically adjust their sound. Your hearing instruments may also have several hearing programs which allow you to change the sound, if needed. An optional signal tone can indicate the program change.
Special listening situations S etting the focus (optional) If you want to focus more directly on your conversation partner in front of you, or if you want to listen to the broader environment – the spatial configurator gives you control over your listening preference. You can select different levels –...
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Setting the focus manually: If you have several hearing programs, change to hearing program 1. Press the rocker switch that is set for this function. The mid level is active by default. Press the upper rocker switch to focus more to the front, or the lower rocker switch to listen to the broader environment.
On the phone When you are on the phone, hold the telephone receiver slightly above your ear. The hearing instrument and telephone receiver have to be aligned. Turn the receiver slightly so that the ear is not completely covered. Telephone program You may prefer a certain volume when using the phone.
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Automatic program switch (AutoPhone or TwinPhone) Your hearing instrument can automatically select the telephone program when you bring the telephone handset close to the hearing instrument. TwinPhone even transmits the call into both ears. When you are finished speaking on the phone, move the handset away from the hearing instrument and microphone mode will re-engage.
Audio induction loops Some telephones and public places like theatres offer the audio signal (music and speech) via an audio induction loop. With this system, your hearing instruments can directly receive the desired signal – without distracting noise in the environment. You can usually recognize audio induction loop systems by certain signs.
Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. H earing instruments D rying and storage Dry your hearing instruments overnight. Ask your Hearing Care Professional for recommended drying products.
Ask your Hearing Care Professional for recommended cleaning products, special care sets, or more information on how to keep your hearing instruments in good condition. E ar pieces Cleaning Cerumen (ear wax) may accumulate on the ear pieces. This may affect sound quality. Clean the ear pieces daily. For all types of ear pieces: Clean the ear piece right after removal with...
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Exchanging Exchange standard ear pieces approximately every three months. Replace them sooner if you notice cracks or other changes. The procedure for exchanging standard ear pieces depends on the type of ear piece. In section "Components and names", your Hearing Care Professional has marked your type of ear piece.
Professional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance. Custom-made ear pieces and wax filters should be exchanged as needed by a professional. Ask you Hearing Care Professional for your individual recommendation of maintenance intervals and for support.
Further information Wireless functionality Your hearing instruments are equipped with wireless functionality. This provides synchronization between your two hearing instruments: ● If you change the program or volume on one instrument, the other one is automatically changed, too. ● Both hearing instruments automatically adapt to the listening situation simultaneously.
S ymbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better. T roubleshooting Problem and possible solutions Sound is weak. ● Increase the volume. ●...
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Problem and possible solutions Hearing instrument emits signal tones. ● Replace or recharge the empty battery (depending on the battery type). Hearing instrument does not work. ● Turn the hearing instrument on. ● Gently close the battery compartment completely. ● Replace or recharge the empty battery (depending on the battery type).
Service and warranty Serial numbers Instrument Receiver unit Left: Right: Service dates Warranty Date of purchase: Warranty period in months: Your Hearing Care Professional...
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