Do you have a question about the Pure Charge&Go X and is the answer not in the manual?
Questions and answers
Cheryl Dunham
February 6, 2025
Left hearing aid not working when listening to video online
1 comments:
Mr. Anderson
February 10, 2025
The left Signia Pure Charge&Go X hearing aid may not be working when listening to videos online due to the following possible reasons:
1. The hearing aid is turned off – Ensure the hearing aid is powered on. 2. The battery is low or depleted – Charge the hearing aid. 3. Connectivity issues – Check if the hearing aid is properly connected to the device streaming the video. 4. Volume is too low – Increase the volume. 5. Ear piece issues – Clean or exchange the ear piece. 6. Bluetooth or wireless interference – The use of accessories with an iPhone, iPad, or iPod may affect wireless performance.
If the issue persists, consult a Hearing Care Professional.
This answer is automatically generated
David E Johnson
January 20, 2025
How do I connect my hearing aids via blue tooth?
1 comments:
Mr. Anderson
May 14, 2025
To connect Signia Pure Charge&Go X hearing aids to an iPhone via Bluetooth:
1. Open the Settings app on your iPhone. 2. Scroll down and tap Accessibility. 3. Under the Hearing section, tap Hearing Devices. 4. Put the hearing aids into pairing mode: - Press and hold the back button on each hearing aid for 5–6 seconds to turn them off. - Press and hold again for 5–6 seconds to turn them back on. - Alternatively, place them in the charger briefly until orange LEDs light up, then remove them. 5. The hearing aids should appear on the iPhone screen. 6. Tap on each device name and select Pair when prompted.
Once paired, you can adjust audio routing settings in the same menu.
Content Introduction Before and after fitting Assembling Activating Charging Connecting Noting the serial number Replacing the housing Disassembling Assembling Important safety information General warnings Defective power cells Further information Storage periods Symbols used in this document Signia Pure ChargeGo X Dispenser EN.indd 2 24.09.2019 16:37:57...
(lithium‑ion batteries). CAUTION It is important to read this guide, the user guide and the safety manual thoroughly. Follow the safety information to avoid damage or injury. Signia Pure ChargeGo X Dispenser EN.indd 3 24.09.2019 16:37:57...
Attach the receiver unit to the hearing instrument by clicking it in place. Push the receiver locking bar into the housing. Activating Before first use or first fitting you have to activate the hearing instruments by putting them into the charger. Wait until the first orange LED lights up. Note: ● Hearing instruments that are activated and not used may discharge faster than hearing instruments that have not been activated. Only activate the hearing instruments before first use or first fitting. Signia Pure ChargeGo X Dispenser EN.indd 4 24.09.2019 16:37:57...
Charging The hearing instruments are pre‑charged on delivery. They should have sufficient power for a first fitting session. We recommend to fully charge the hearing instruments before first fitting and handover to the client. A full charging cycle takes approximately 4 hours. Follow the operating conditions in both the hearing instrument's and the charger's user guide. Connecting Use Noahlink Wireless to fit the hearing instruments wirelessly. Signia Pure ChargeGo X Dispenser EN.indd 5 24.09.2019 16:37:57...
Noting the serial number Both serial number and performance level are printed on the frame. When a hearing instrument is returned from our service check the serial number on the frame: ● Remove the rocker switch with your fingernail to see the serial number. Note: If you press the lower part of the rocker switch more than 3 seconds the hearing instrument may turn on. After reasembly you can turn off the hearing instrument by a long press to the upper part of the rocker switch. Signia Pure ChargeGo X Dispenser EN.indd 6 24.09.2019 16:38:03...
Replacing the housing NOTICE This maintenance task must be performed by the Hearing Care Professional. Disassembling Remove the receiver unit and the axles. Insert the included tool into the front end of the hearing instrument and detach the top housing. Signia Pure ChargeGo X Dispenser EN.indd 7 24.09.2019 16:38:03...
Page 8
Pull off the bottom housing. No tool is required. Signia Pure ChargeGo X Dispenser EN.indd 8 24.09.2019 16:38:03...
Assembling Install the bottom housing. Install the top housing from the front. Signia Pure ChargeGo X Dispenser EN.indd 9 24.09.2019 16:38:03...
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Attach the axles. Note the different lengths and diameters of the axles. Attach the receiver unit. Signia Pure ChargeGo X Dispenser EN.indd 10 24.09.2019 16:38:03...
NOTICE Do not exchange power cells. This may only be performed by Service Center only. General warnings WARNING A power cell (lithium‑ion rechargeable battery) is permanently built into the hearing instrument. Incorrect use of the power cell or the hearing instrument can cause the power cell to burst. Risk of injury, fire or explosion! Follow the safety instructions for power cells in this section. Signia Pure ChargeGo X Dispenser EN.indd 11 24.09.2019 16:38:03...
Product is generating heat on its own or hot to the touch. If any of the test steps failed, consider the power cell defective. Due to safety concerns the hearing instrument cannot be shipped anymore. Please record the serial number of the hearing instrument, take a photo of the damages, and consult with Sivantos Customer Service team before disposal of the product according to local regulations. Signia Pure ChargeGo X Dispenser EN.indd 12 24.09.2019 16:38:03...
Symbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better. Signia Pure ChargeGo X Dispenser EN.indd 13 24.09.2019 16:38:03...
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"Made for iPod" mean that an electronic accessory has been designed to connect specifically to iPhone, iPad, or iPod, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPhone, iPad, or iPod may affect wireless performance. Signia Pure ChargeGo X Dispenser EN.indd 14 24.09.2019 16:38:04...
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Signia Pure ChargeGo X Dispenser EN.indd 15 24.09.2019 16:38:04...
Need help?
Do you have a question about the Pure Charge&Go X and is the answer not in the manual?
Questions and answers
Left hearing aid not working when listening to video online
The left Signia Pure Charge&Go X hearing aid may not be working when listening to videos online due to the following possible reasons:
1. The hearing aid is turned off – Ensure the hearing aid is powered on.
2. The battery is low or depleted – Charge the hearing aid.
3. Connectivity issues – Check if the hearing aid is properly connected to the device streaming the video.
4. Volume is too low – Increase the volume.
5. Ear piece issues – Clean or exchange the ear piece.
6. Bluetooth or wireless interference – The use of accessories with an iPhone, iPad, or iPod may affect wireless performance.
If the issue persists, consult a Hearing Care Professional.
This answer is automatically generated
How do I connect my hearing aids via blue tooth?
To connect Signia Pure Charge&Go X hearing aids to an iPhone via Bluetooth:
1. Open the Settings app on your iPhone.
2. Scroll down and tap Accessibility.
3. Under the Hearing section, tap Hearing Devices.
4. Put the hearing aids into pairing mode:
- Press and hold the back button on each hearing aid for 5–6 seconds to turn them off.
- Press and hold again for 5–6 seconds to turn them back on.
- Alternatively, place them in the charger briefly until orange LEDs light up, then remove them.
5. The hearing aids should appear on the iPhone screen.
6. Tap on each device name and select Pair when prompted.
Once paired, you can adjust audio routing settings in the same menu.
This answer is automatically generated