Table of Contents
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Table of Contents
Related Manuals for signia Pure Charge&Go Nx
Summary of Contents for signia Pure Charge&Go Nx
- Page 1 Pure Charge&Go Nx User Guide Hearing Systems...
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Page 2: Table Of Contents
Content Welcome Your hearing instruments Instrument type Getting to know your hearing instruments Components and names Controls Hearing programs Features Daily use Charging Turning on and off Switching to standby mode Inserting and removing the hearing instruments 13 Adjusting the volume Changing the hearing program Further adjustments (optional) ... - Page 3 Maintenance and care Hearing instruments Ear pieces Professional maintenance Important safety information Further information Safety information Accessories Operating, transport and storage conditions Disposal information Symbols used in this document Troubleshooting Country-specific information Service and warranty ...
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Page 4: Welcome
Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer. -
Page 5: Your Hearing Instruments
Your hearing instruments This user guide describes optional features that your hearing instruments may or may not have. Ask your Hearing Care Professional to indicate the features that are valid for your hearing instruments. Instrument type Your hearing instruments are a RIC (Receiver-in-Canal) model. -
Page 6: Getting To Know Your Hearing Instruments
G etting to know your hearing instruments It is recommended to familiarize yourself with your new hearing instruments. With the instruments in your hand try using the controls and note their location on the instrument. This will make it easier for you to feel and press the controls while wearing the hearing instruments. - Page 7 You can use the following standard ear pieces: Standard ear pieces Size Click Sleeve (vented or closed) Click Dome™ single (open or closed) Click Dome semi-open Click Dome double You can easily exchange the standard ear pieces. Read more in section "Maintenance and care". Custom-made ear pieces Custom shell Click Mold™...
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Page 8: Controls
Controls With the push button you can, for example, switch hearing programs. The Hearing Care Professional has programmed your desired functions to the push button. Push button function Press briefly: Program up Volume up Volume down Tinnitus therapy signal level up Tinnitus therapy signal level down TV stream on/off Press for about 2 seconds: Program up... -
Page 9: Hearing Programs
You can also use a remote control to change hearing programs and adjust the volume of your hearing instruments. With our smartphone app you have even more control options. Hearing programs Read more in section "Changing the hearing program". Features The tinnitus therapy feature generates a sound to distract you from your tinnitus. -
Page 10: Daily Use
D aily use Charging Place your hearing instruments in the charger. Follow the instructions in the charger's user guide. You can also find useful tips for charging in the charger's user guide. Low power indication You will hear an alert signal to indicate the power cell is running low. -
Page 11: Turning On And Off
Turning on and off You have the following options to turn your hearing instruments on or off. Via charger: Turning on: Take the instruments out of the charger. The startup melody is played in your hearing instruments. The default volume and hearing program are set. -
Page 12: Switching To Standby Mode
Switching to standby mode Via remote control or smartphone app, you can switch your hearing instruments to standby mode. This mutes the hearing instruments. When you leave standby mode, the previously used volume and hearing program are set. Note: ● In standby mode, the hearing instruments are not turned off completely. -
Page 13: Inserting And Removing The Hearing Instruments
Inserting and removing the hearing instruments Your hearing instruments have been fine-tuned for your right and left ear. Colored markers indicate the side: ● red marker = right ear ● blue marker = left ear Inserting a hearing instrument: For Click Sleeves, take care that the bend of the Click Sleeve is in line with the bend of the receiver cable. - Page 14 Hold the receiver cable at the bend closer to the ear piece. Carefully push the ear piece in ➊ the ear canal Twist it slightly until it sits well. Open and close your mouth to avoid accumulation of air in the ear canal.
- Page 15 The optional retention strand helps to securely retain the ear piece in your ear. To position the retention strand: Bend the retention strand and position it carefully into the bottom of the bowl of your ear (refer to the picture).
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Page 16: Adjusting The Volume
Removing a hearing instrument: Lift the hearing instrument and slide it over the top of ➊ your ear If your hearing instrument is equipped with a custom shell or a Click Mold, remove it by pulling the small removal cord toward the back of your head. -
Page 17: Changing The Hearing Program
Refer to section "Controls" for the setting of your push button. An optional signal can indicate the volume change. Once the maximum or minimum volume has been reached, you may hear an optional signal tone. Changing the hearing program Depending on the listening situation, your hearing instruments automatically adjust their sound. -
Page 18: Special Listening Situations
S pecial listening situations On the phone When you are on the phone, hold the telephone receiver slightly above your ear. The hearing instrument and telephone receiver have to be aligned. Turn the receiver slightly so that the ear is not completely covered. Telephone program You may prefer a certain volume when using the phone. -
Page 19: Audio Streaming With Iphone
Audio streaming with iPhone Your hearing instruments are Made for iPhone hearing instruments. This means you can get phone calls and listen to music from your iPhone directly into your hearing instruments. For more information about compatible iOS devices, pairing, audio streaming and other useful functions, contact your Hearing Care Professional. -
Page 20: Maintenance And Care
Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. H earing instruments Cleaning Your hearing instruments have a protective coating. However, if not cleaned regularly you may damage the hearing instruments or cause personal injury. - Page 21 Storage ● Short-term storage (up to several days): Turn off your hearing instruments via the push button or place them in the powered charger. The charger must be connected to the power supply. If the charger is not connected to power supply and you place your hearing instruments in the charger, the hearing instruments are not turned off.
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Page 22: Ear Pieces
E ar pieces Cleaning Cerumen (ear wax) may accumulate on the ear pieces. This may affect sound quality. Clean the ear pieces daily. For all types of ear pieces: Clean the ear piece right after removal with a soft and dry tissue. This prevents that cerumen becomes dry and hard. - Page 23 Exchanging Exchange standard ear pieces approximately every three months. Replace them sooner if you notice cracks or other changes. The procedure for exchanging standard ear pieces depends on the type of ear piece. In section "Components and names", your Hearing Care Professional has marked your type of ear piece.
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Page 24: Professional Maintenance
Exchanging Click Sleeves Turn the Click Sleeve inside out. Grasp the Click Sleeve and the receiver (not the receiver cable) with your fingers and pull the Click Sleeve off. Take particular care that the new Click Sleeve clicks noticeably in place. ... -
Page 25: Important Safety Information
Important safety information This section contains important safety information regarding the power cell. For more safety information, refer to the safety manual supplied with the hearing instruments. WARNING A power cell (lithium-ion rechargeable battery) is permanently built into your hearing instrument. Incorrect use of the power cell or the hearing instrument can cause the power cell to burst. - Page 26 Replacement and repair have to be performed by a professional. Therefore: Do not repair or replace the power cell yourself. Do not use the hearing instruments when their performance after charging reduces considerably. In the unlikely event of a power cell bursting or exploding, keep all combustible parts away.
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Page 27: Further Information
Further information Safety information For more safety information, refer to the safety manual supplied with the device. Accessories The type of available accessories depends on the instrument type. Examples are: a remote control, an audio streaming device, or a smartphone app for remote control. -
Page 28: Disposal Information
During extended periods of transport and storage, please observe the following conditions: Storage Transport Temperature 0 to 25 °C -20 to 60 °C Relative humidity 20 to 80 % 5 to 90 % Note that you have to charge the hearing instruments at least every 6 months. -
Page 29: Symbols Used In This Document
S ymbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better. "Made for iPhone" means that an electronic accessory has been designed to connect specifically to iPhone and has been certified by the developer to meet Apple performance standards. -
Page 30: Country-Specific Information
Problem and possible solutions Sound is distorted. ● Decrease the volume. ● Charge the hearing instrument. ● Clean or exchange the ear piece. Hearing instrument emits signal tones. ● Charge the hearing instrument. Hearing instrument does not work. ● Turn the hearing instrument on. ●... -
Page 31: Service And Warranty
Service and warranty Serial numbers Instrument Receiver unit Left: Right: Service dates Warranty Date of purchase: Warranty period in months: Your Hearing Care Professional... - Page 32 Legal Manufacturer Signia GmbH Henri-Dunant-Strasse 100 91058 Erlangen Germany Phone +49 9131 308 0 Document No. 03427-99T01-7600 EN Order/Item No. 109 546 09 0123 Master Rev01, 01.2018 © 01.2018, Signia GmbH. All rights reserved www.signia-hearing.com...
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Questions and answers
Having trouble charging my hearing aids at night, it goes from orange to green and starts all over again flashing and turns to red.
Your Signia Pure Charge&Go Nx hearing aids may not be charging properly due to several reasons:
1. Power Cell Issue: If the hearing aids' performance after charging has significantly reduced, the power cell may need professional replacement. Do not attempt to repair or replace it yourself.
2. Charger Connection: Ensure the charger is properly connected to the power supply. Refer to the charger's user guide for details on correct usage.
3. Charging Conditions: The recommended charging temperature is between 10°C and 35°C. If the environment is outside this range, charging may not function correctly.
4. Device Malfunction: Flashing orange and red lights may indicate a charging issue or fault. If the problem persists, consult your Hearing Care Professional for further assistance.
For safety, do not use the hearing aids if their charging performance has significantly declined.
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Just got my aids back after battery replacement and they don’t show up on the app. It says no Bluetooth connection found.
The Signia Pure Charge&Go Nx hearing aids may not connect to the app via Bluetooth after battery replacement because direct audio streaming and other functions may not be available in certain conditions. Additionally, airplane mode might be activated, which disables Bluetooth functions. To resolve this, ensure airplane mode is deactivated using the smartphone app or the hearing instrument controls. An alert tone indicates when airplane mode is activated or deactivated.
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