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Exchanging
Exchange standard ear pieces approximately every
three months. Replace them sooner if you notice
cracks or other changes. The procedure for exchanging
standard ear pieces depends on the type of ear piece.
In section "Components and names", your Hearing Care
Professional has marked your type of ear piece.
Exchanging Click Domes
To remove the old Click Dome, use the removal tool
X
or follow the instructions on the packaging of the
Click Domes. Be careful not to pull the receiver cable.
The removal tool is available as an accessory.
Take particular care that
X
the new Click Dome clicks
noticeable in place.
Check the firm fit of the new
X
Click Dome.
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Need help?
Do you have a question about the Pure Charge&Go Nx and is the answer not in the manual?
Questions and answers
Having trouble charging my hearing aids at night, it goes from orange to green and starts all over again flashing and turns to red.
Your Signia Pure Charge&Go Nx hearing aids may not be charging properly due to several reasons:
1. Power Cell Issue: If the hearing aids' performance after charging has significantly reduced, the power cell may need professional replacement. Do not attempt to repair or replace it yourself.
2. Charger Connection: Ensure the charger is properly connected to the power supply. Refer to the charger's user guide for details on correct usage.
3. Charging Conditions: The recommended charging temperature is between 10°C and 35°C. If the environment is outside this range, charging may not function correctly.
4. Device Malfunction: Flashing orange and red lights may indicate a charging issue or fault. If the problem persists, consult your Hearing Care Professional for further assistance.
For safety, do not use the hearing aids if their charging performance has significantly declined.
This answer is automatically generated
Just got my aids back after battery replacement and they don’t show up on the app. It says no Bluetooth connection found.
The Signia Pure Charge&Go Nx hearing aids may not connect to the app via Bluetooth after battery replacement because direct audio streaming and other functions may not be available in certain conditions. Additionally, airplane mode might be activated, which disables Bluetooth functions. To resolve this, ensure airplane mode is deactivated using the smartphone app or the hearing instrument controls. An alert tone indicates when airplane mode is activated or deactivated.
This answer is automatically generated