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Storage
●
Short-term storage (up to several days): Turn off your
hearing instruments via the push button or place them
in the powered charger.
The charger must be connected to the power supply.
If the charger is not connected to power supply and
you place your hearing instruments in the charger, the
hearing instruments are not turned off.
Note that when you turn off the hearing instruments
via a remote control or smartphone app, the hearing
instruments are not turned off completely. They are in
standby-mode and still draw some power.
●
Long-term storage (weeks, months, ...): First, fully
charge your hearing instruments. Turn them off via
the push button before storing them. We recommend
using drying products while storing the hearing
instruments.
At 6 month intervals you will have to charge the
hearing instruments to avoid an unrecoverable
deep-discharge of the power cell. Deep-discharged
power cells cannot be charged anymore and they
have to be replaced. We recommend recharging more
frequently than 6 month intervals.
Observe the storage conditions in section
"Operating, transport and storage conditions".
21
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Need help?
Do you have a question about the Pure Charge&Go Nx and is the answer not in the manual?
Questions and answers
Having trouble charging my hearing aids at night, it goes from orange to green and starts all over again flashing and turns to red.
Your Signia Pure Charge&Go Nx hearing aids may not be charging properly due to several reasons:
1. Power Cell Issue: If the hearing aids' performance after charging has significantly reduced, the power cell may need professional replacement. Do not attempt to repair or replace it yourself.
2. Charger Connection: Ensure the charger is properly connected to the power supply. Refer to the charger's user guide for details on correct usage.
3. Charging Conditions: The recommended charging temperature is between 10°C and 35°C. If the environment is outside this range, charging may not function correctly.
4. Device Malfunction: Flashing orange and red lights may indicate a charging issue or fault. If the problem persists, consult your Hearing Care Professional for further assistance.
For safety, do not use the hearing aids if their charging performance has significantly declined.
This answer is automatically generated
Just got my aids back after battery replacement and they don’t show up on the app. It says no Bluetooth connection found.
The Signia Pure Charge&Go Nx hearing aids may not connect to the app via Bluetooth after battery replacement because direct audio streaming and other functions may not be available in certain conditions. Additionally, airplane mode might be activated, which disables Bluetooth functions. To resolve this, ensure airplane mode is deactivated using the smartphone app or the hearing instrument controls. An alert tone indicates when airplane mode is activated or deactivated.
This answer is automatically generated