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Summary of Contents for mabe Kraken
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Page 1: Service Manual
Service Manual June-2016 Top Load Washer Kraken 27” HTW200BMKWW GTW460BMKWW MTW200BMKWW GTW485BMKWS GTW220BMKWW GTW680BMKWS GTW330BMKWW GTW680BMKDG GTW465BMKWS Ingeniería de Servicio - 1 -... - Page 2 & properly fastened. Mabe authorized Service Technicians are required to use the Personal Protection Equipment (PPE) listed below, for your own protection. Ingeniería de Servicio...
- Page 3 Dyneema® Cut Resistant Glove Brazing Glasses Cut Resistant Sleeve(s) Plano Type Safety Glasses Prescription Safety Glasses Steel Toe Work Boot Safety Glasses must be ANSI Z87.1-2003 compliant Electrically Rated Glove Dyneema® Cut Resistant Glove Keeper Ingeniería de Servicio - 3 -...
- Page 4 CAUTION Prior to disassembly of the Washer to access components, Mabe authorized Service Technicians are REQUIRED to follow the Lockout / Tagout (LOTO) 6 Step Process Step 1 Step 4 Plan and Prepare Apply LOTO device & Lock Step 5...
- Page 5 Some Features & Benefits GTW460 Models GTW680 Models Deep Fill: Adds more water for larger Sanitize with Oxi: Remove 99.9% of loads. bacteria with a dedicated cycle that uses an Oxi additive to boost your detergents cleaning power while ...
- Page 6 H = Heat Pump S = Standard Z = Flat Back Dryer – Long C = Contract (Hoses) X = Flat Back Dryer - Std M = Mabe Series 1, 2, 3: Year: Color: Series 1 = 1-9 K = 2016 Series 2 = 1-9 4 = 24”...
- Page 7 Serial Number and Mini Manual Location Serial Number The Serial Number breaks down and explains what the letters and numbers mean in its structure: Example of Serial Number: LG312345C The first two characters of the serial number identify the month and year of manufacture: June, 2016 A = JAN A = 2013...
- Page 8 Water Levels Approximate Minimum Water Levels Approximate Maximum Water Levels Impeller – 7 Gallons or 3 in. depth from Impeller – 26 Gallons or 13-1/2 in. the bottom of the basket. depth from the bottom of the basket. Press and hold for 3 seconds “Deep Fill”...
- Page 9 Model Graphics Ingeniería de Servicio - 9 -...
- Page 10 Lid Assembly Removal Remove the two Philips head screws of one Hinge (Right or Left side). Slide the lid toward the Hinge Removed and lift it up to remove Ingeniería de Servicio - 10 -...
- Page 11 Control Panel Assembly Removal To remove the control panel assembly, first remove the lid assembly. Remove the three Philips head screws that secure the control panel assembly to the top cover at front. Remove the seven ¼ in. hex head screws from the back panel and remove it.
- Page 12 Grasp the control panel and push it a little toward the front of the washer in order to see the pressure tube. To disengage the pressure tube from the control board, grasp the tube where it connects to the pressure sensor on the board. Twist the tube while pulling it off the sensor IMPORTANT.- Pressure tube...
- Page 13 Lid Hinge Video Link Hinge removal can be achieved without removing the top cover or disconnecting the control panel assembly completely. Remove the lid assembly. Disengage the control panel from the top cover and slide toward the rear to expose the hinge mounting screws.
- Page 14 Slide a hand between the tub cover and the top cover. Grasp the hinge assembly and remove it from under the top cover. Ingeniería de Servicio - 14 -...
- Page 15 Lid Lock Striker Video Link The lid lock striker slides into the lid lock/switch assembly. When a cycle is started the lock assembly engages with the striker preventing the lid from opening during the cycle. The latch has spring tension on it to keep it engaged with the switch/lock assembly Ingeniería de Servicio - 15 -...
- Page 16 To remove the striker from the lid: Open the lid. Using a small screwdriver, insert it into the small hole below the striker. Push inward gently on the locking tab and turn the striker to the left Pull the striker from the lid Ingeniería de Servicio - 16 -...
- Page 17 Lid Switch/Lock Assembly Video Link The lid lock and switch are together in one part. It requires 120 VAC to activate the lock. The approximate resistance of the lock coil is 70 ohm from Blue – Black from J513 board connector (at Lid Lock closed position) Checking between Black and White wires at the same board connector will show the...
- Page 18 Remove the bezel from the top cover by reaching under the top cover toward the lock assembly and feel for the bezel tabs to extend through the lock body. Push the tabs out from the side of the lock body and then push up to remove the bezel from the top cover Ingeniería de Servicio - 18 -...
- Page 19 Using a small screwdriver, push down gently on the tab that prevents the lock assembly from sliding. Slide the lock assembly to the left first to disengage the right tab, then slide to the right allowing the lock assembly disengage from the top cover. Pull the lock assembly from under the top cover and disconnect the harness connector.
- Page 20 Two Coil Water Valve Turn water supply off to valve. Hoses do not need to be disconnected at this time. Remove two Phillips head screws that go through the thermistor mounting bracket into the body of the valve. Remove thermistor by pulling up on lip of thermistor.
- Page 21 Tilt back of valve up and slide out of top cover. Once valve is out and held over the basket, disconnect hoses. Valve, funnel and Gasket are one part. Ingeniería de Servicio - 21 -...
- Page 22 Four Coil Water Valve On GTW680 Model Video Link To remove the water valve: Shut off the water supply to the washer. Hoses do not need to be disconnected at this time. Lean the control panel assembly back. It does not have to be completely removed.
- Page 23 Remove three ¼ in. hex head screws securing the valve to the top cover and pull the valve up. Hold valve over the basket and disconnect the supply hoses from the valve. Quad Valve and the four rubber seals are together in the same part number Ingeniería de Servicio - 23 -...
- Page 24 Thermistor Removal After the water valve is removed, the thermistor can be accessed and remove. It is pushed into the dispenser box and held in place by the water valve and is sealed with an O-ring. Remove thermistor by pulling up on lip of thermistor.
- Page 25 Dispenser Removal The dispenser hold detergent and fabric softener and delivers it at precise times for the cycle selected. Water is added to the dispenser from the water valve to fill and flush the cups. After the valve turns off the remaining water in the cup siphons out.
- Page 26 Remove the dispenser body from the top cover by pushing back slightly on the dispenser body and pull away from top cover. Take care of the back tap of the dispenser body in order to not damage it. The dispenser shower insert can be removed at this time for cleaning if necessary.
- Page 27 Top Cover Removal Remove the lid assembly and control panel assembly. Disengage the power cord from the top cover by pulling up on the front of the power cord grommet. Slide the power cord grommet forward Ingeniería de Servicio - 27 -...
- Page 28 Pull up off of the top cover. Remove ground screws. Slide the harness grommet out toward the rear of the washer Ingeniería de Servicio - 28 -...
- Page 29 The harness grommet for the lid lock does not need to be removed unless replacing the top cover. If replacing the top cover, squeeze the two clips on the grommet and push it through the opening. Transfer to the new cover Remove lid assembly and the control panel assembly.
- Page 30 Impeller and Agitators Single Action Dual Action Impeller Agitator Agitator Ingeniería de Servicio - 30 -...
- Page 31 Impeller To remove the impeller, pop the center cap off with a small flat screwdriver to access the 7/16 hex bolt. The splined coupler is part of the impeller and agitators. Note.- Impeller bolt should be replaced any time it is removed for service and torqued to 100 in.lbs.
- Page 32 Dual Stage Agitator To remove the dual action agitator, the cup section needs to be removed to access the 7/16 in. hex bolt. The bolt is located inside the agitator at the bottom. A long socket extension (at least 17 in. long) will be needed to remove it. Note.- Agitator bolts should be replaced any time it is removed for service and torqued to 100 +/- 5 in-lbs.
- Page 33 Single Stage Agitator Remove the single action agitator by taking the agitator cap off to access the 7/16 hex bolt. The bolt is located inside the agitator at the bottom. A long socket extension (at least 17 in. long) will be needed to remove it. Note.- Agitator bolts should be replaced any time it is removed for service and torqued to 100 +/- 5 in-lbs.
- Page 34 Basket Removal Remove the lid, control panel assembly and top cover. Remove the tub cover by unclipping eight clips around the edge and lift it off. Ingeniería de Servicio - 34 -...
- Page 35 Basket Removal Remove the 1-5/16 in. hub nut by turning the nut clock-wise to loosen (reverse threads). A new hub nut should be used when reinstalling the basket assembly. Torque to 100 +/- 10 ft.lbs. Remove the hub washer Right position Wrong position Be care of position when reinstalling the hub washer.
- Page 36 Lift the basket out of the tub. Remove the tub washer. Ingeniería de Servicio - 36 -...
- Page 37 Tub and Cabinet Removal/Replacement Remove the lid, control panel assembly and top cover. Remove one Philip screw from the hose cover. Remove hose cover. Ingeniería de Servicio - 37 -...
- Page 38 Disengage the rod and spring suspension from the tub assembly. Ingeniería de Servicio - 38 -...
- Page 39 Tub and Cabinet Removal/Replacement Once the suspension is disengage, remove the prop blocks letting the tub assembly rest on the belt protector. Raise the cabinet up and over the tub assembly and set aside. Note.- Be careful of the tub assembly balance while removing cabinet.
- Page 40 Harness Removal/Replacement The cabinet needs to be removed to replace the harness assembly. Once the cabinet is removed there are two ¼ in. hex head screws that secure the harness to the side of the tub that need to be removed. There is one ¼...
- Page 41 Bottom Component View Ingeniería de Servicio - 41 -...
- Page 42 Drain And Recirculation Pump Recirculation pump The GTW680 model has a recirculation pump located at the front of the bottom of the tub. It mounts to the tub the same as the drain pump. Video Link Drain Pump The drain pump is located on the right side of the bottom of the tub.
- Page 43 Drain And Recirculation Pump Once the bolts are removed, the pump can be pulled from the tub. Have something to catch excess water. The seal is integrated to the pump as one Part Number. Ingeniería de Servicio - 43 -...
- Page 44 Drive Belt The drive belt has five ribs and can be removed easily turning the pulley to walk the belt off. To reinstall the belt, put it on the motor pulley first. Stretch the belt around the transmission pulley as far as it can go. Then rotate the pulley until the belt is in place.
- Page 45 Drive Motor Video Link There are two different horsepower motors. One third and one half horsepower motors. They are both 120 VAC reversible motors. Resistances are ½ hp.- White – Brown and White – Yellow approx. 3.1 ohm. hp. approx. 3.8 ohm from J511 board connector.
- Page 46 Drive Motor Unclip the hall/speed sensor from the motor. Remove two ½ in. bolt mounting the motor to the tub letting the motor come loose from the platform. When reinstalling the motor mounting bolts torque to 110 in-lbs Note.- If the hall/speed sensor is wire tied to the motor when replacing the motor, order both, the motor and hall/speed sensor.
- Page 47 Mode Shifter Assembly The mode shifter either engages or disengages the clutch with the transmission pulley depending on whether the cycle is in spin or agitate. The clutch home position is engaged with the pulley or ready for spin. It has a 120 VAC motor. Resistance of the mode shift motor from Red –...
- Page 48 Mode Shifter Assembly Disconnect the mode shifter motor harness connector. Remove two 3/8 in. hex head mounting bolts. This will allow the complete mode shifter assembly to be removed with the clutch. The clutch spring and spring washer will come off as well. When reinstalling be sure to install the spring washer before the clutch spring.
- Page 49 Platform Transmission Assembly The platform transmission assembly is one complete part with the exception of two harness connector brackets and one motor splash guard. These will need to be transferred to the new platform assembly when replacing the platform transmission assembly. The platform assembly is secured to the tub by nine 3/8 in.
- Page 50 Platform Transmission Assembly To reinstall the platform assembly to the tub, slide the shaft of the transmission into the opening of the tub. Press the tub seal into the tub opening. Note.- Line the guide post with the opening in the platform. Tighten the nine hex head bolts in a crisscross pattern so that the seal is pulled into the tub evenly and...
- Page 51 Schematic Ingeniería de Servicio - 51 -...
- Page 52 Control Board User Interface Ingeniería de Servicio - 52 -...
- Page 53 Consumer Error Mode Entry Entry into Consumer Error Mode From an idle state only (all LEDs off), press and hold Start button for 10 seconds. After holding Start for 10 seconds, all LEDs will turn on, signifying the user may release the Start button.
- Page 54 Consumer Help Indicator Your washer is equipped with Consumer Help Indicator (CHI) is our way to communicate a simple remedy for some situations that you perform without the need to call for service. The chart below describes the helpful messages you may notice scrolling on your display when you return to start another load.
- Page 55 Service Mode Entry Field Service Mode Entry From an idle state only (all LEDs off), press and hold Start button while rotating the cycle selection knob 180 degrees (7 clicks) and then release the Start button. Once service mode is entered all LEDs will be flashing. o On 7-segment display models: (0) will be displayed for test (0).
- Page 56 Display Test and Fault Chart Binary Display Fault Chart Fault/Test # Fault/Test # displayed in displayed on When entered into service mode binary format using 7-segment display cycle status ligths Filled circles indicate Service Mode Test light on All LEDs on Fault Codes Personality ID UI Software Version (Critical)
- Page 57 Service Mode Tests Knob Index / Test Description of test number (Displayed If tests call for numbers to be shown it will: on SSD, 7-segment (Display on SSD, 7-segment display, if present) display, if present) (Without SSD will be displayed in binary format. Test Name (Without SSD will (See Binary Chart) Turning the cycle knob will...
- Page 58 Service Mode Tests Knob Index / Test Description of test number (Displayed If tests call for numbers to be shown it will: on SSD, 7-segment (Display on SSD, 7-segment display, if present) display, if present) (Without SSD will be displayed in binary format. Test Name (Without SSD will (See Binary Chart) Turning the cycle knob will...
- Page 59 Service Mode Tests Knob Index / Test Description of test number (Displayed If tests call for numbers to be shown it will: on SSD, 7-segment (Display on SSD, 7-segment display, if present) display, if present) (Without SSD will be displayed in binary format. Test Name (Without SSD will (See Binary Chart) Turning the cycle knob will...
- Page 60 Service Mode Tests Knob Index / Test Description of test number (Displayed If tests call for numbers to be shown it will: on SSD, 7-segment (Display on SSD, 7-segment display, if present) display, if present) (Without SSD will be displayed in binary format. Test Name (Without SSD will (See Binary Chart) Turning the cycle knob will...
- Page 61 Service Mode Tests Knob Index / Test Description of test number (Displayed If tests call for numbers to be shown it will: on SSD, 7-segment (Display on SSD, 7-segment display, if present) display, if present) (Without SSD will be displayed in binary format. Test Name (Without SSD will (See Binary Chart) Turning the cycle knob will...
- Page 62 Service Mode Tests Knob Index / Test Description of test number (Displayed If tests call for numbers to be shown it will: on SSD, 7-segment (Display on SSD, 7-segment display, if present) display, if present) (Without SSD will be displayed in binary format. Test Name (Without SSD will (See Binary Chart) Turning the cycle knob will...
- Page 63 Fault Codes Fault Name Description Repair Action Code (Hex) Lid lock didn’t occur Check the resistance of the lid lock assembly. Lock Check the harness for open wires and or Monitor or lid lock signal not seen by control due connectors from the board to the lock to lack of connection.
- Page 64 Fault Codes Fault Name Description Repair Action Code (Hex) Check for loose connections at the control. Reset Control is resetting Monito the software by itself Reconnect if any. Check for recommended house line voltage due to criteria it believes could to the washer.
- Page 65 Fault Codes Fault Name Description Repair Action Code (Hex) This can happen if a large wet load is placed Flood Main micro received Warnin and extended period in the washer. Check pressure tube for pinches where it g Level of pressure readings that is greater than goes through top cover grommet.
- Page 66 Fault Codes Fault Name Description Repair Action Code (Hex) Check house water supply are turned on. Pressure This determines if Check pressure tube for pinches where it Sensor Loss there has been a too great of a goes through top cover grommet. ...
- Page 67 Fault Codes Fault Name Description Repair Action Code (Hex) Check mode shifter coupler for damage and Mode Signal feedback state Shift from the mode shifter the ability to slide in and out freely. Use ohm meter to ensure harness shows Feedb (agitate or spin) and the state requested by...
- Page 68 Fault Codes Fault Name Description Repair Action Code (Hex) Check lid switch continuity at J513 on the Redun In spin mode, the lid dant switch feedback has control. Check continuity of lid lock position. Opened voltage (lid closed), for Unlock more than 5 seconds or Closed.
- Page 69 Fault Codes Fault Name Description Repair Action Code (Hex) This fault is set when adaptive drain cycle Adapti The total number of times during machine occurs to try to remove the rest of water in Drain/ life the actual amount tub.
- Page 70 Fault Codes Fault Name Description Repair Action Code (Hex) This fault is set and will be seen with fault 16 Drain While draining the Pump pressure sensor when Drain Pump Clearing Algorithm failed to Clearing value for water level remove the blockage and the rest of water in algorith did not indicate the...
- Page 71 Fault Codes Fault Name Description Repair Action Code (Hex) Check pressure tube for pinches where it Critical Water volume into Flood the tub exceeded 41 goes through top cover grommet. Check pressure tube for trapped water. Level by gallons as calculated ...
- Page 72 Fault Codes Fault Name Description Repair Action Code (Hex) Out of Large wet/OOB 1. Check for excessively OOB load. Customer Balance load being washed. Education on how to distribute load. (OOB) This is set if OOB 2. Check the basket for excessive friction or during condition is for being excessively out of round.
- Page 73 Fault Codes Fault Name Description Repair Action Code (Hex) Check pressure tube for pinches where it Pressure 1. Disconnected Sensor pressure hose. goes through top cover grommet. Check pressure tube for trapped water. Dropout 2. Pressure tube is ...
- Page 74 Cycle Overview Ingeniería de Servicio - 74 -...
- Page 75 Cycle Overview Ingeniería de Servicio - 75 -...
- Page 76 Cycle Overview Ingeniería de Servicio - 76 -...
- Page 77 Cycle Overview Ingeniería de Servicio - 77 -...
- Page 78 Cycle Overview Ingeniería de Servicio - 78 -...
- Page 79 Cycle Overview Ingeniería de Servicio - 79 -...
- Page 80 Cycle Overview Ingeniería de Servicio - 80 -...
- Page 81 Cycle Overview Ingeniería de Servicio - 81 -...
- Page 82 Cycle Overview Ingeniería de Servicio - 82 -...
- Page 83 Cycle Overview Ingeniería de Servicio - 83 -...
- Page 84 Cycle Overview Ingeniería de Servicio - 84 -...
- Page 85 Cycle Overview Ingeniería de Servicio - 85 -...
- Page 86 Cycle Overview Ingeniería de Servicio - 86 -...
- Page 87 Cycle Overview Ingeniería de Servicio - 87 -...
- Page 88 Warranty Ingeniería de Servicio - 88 -...
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