Recovering Using Hp Recovery Manager; Recovering Using The Hp Recovery Partition (Select Products Only) - HP ENVY x360 15 Maintenance And Service Manual

Recovering using HP Recovery Manager

You can use HP Recovery Manager software to recover the computer to its original factory state by using the HP
Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition
(select products only).
If you have not already created HP Recovery media, see Creating HP Recovery media (select products only) on
page 51.
IMPORTANT:
beginning recovery, back up any personal data that you want to retain. See Using Windows tools on page 51.
IMPORTANT:
issues.
NOTE: Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues.
Before you begin, note the following:
● HP Recovery Manager recovers only software that was installed at the factory. For software not provided
with this computer, you must either download the software from the manufacturer's website or reinstall
the software from the media provided by the manufacturer.
● If the computer hard drive fails, HP Recovery media must be used. This media is created using HP Recovery
Manager. See Creating HP Recovery media (select products only) on page 51.
If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not
●
work, contact support to obtain recovery media. Go to http://www.hp.com/support, select your country or
region, and then follow the on-screen instructions.

Recovering using the HP Recovery partition (select products only)

The HP Recovery partition allows you to perform a system recovery without recovery discs or a recovery USB
flash drive. This type of recovery can be used only if the hard drive is still working.
The HP Recovery partition (select products only) allows System Recovery only.
To start HP Recovery Manager from the HP Recovery partition:
IMPORTANT:
beginning these steps (select products only).
1. Type recovery in the taskbar search box, select HP Recovery Manager, and then select Windows
Recovery Environment.
‒ or –
For computers or tablets with keyboards attached:
▲
Press
For tablets without keyboards:
▲
Turn on or restart the tablet, quickly hold down the volume up button, and then select f11.
2. Select Troubleshoot from the boot options menu.
3. Select Recovery Manager, and then follow the on-screen instructions.
NOTE:
boot order, and then follow the on-screen instructions. See Changing the computer boot order on page 55.
HP Recovery Manager does not automatically provide backups of your personal data. Before
Recovery through HP Recovery Manager should be used as a final attempt to correct computer
For a tablet with a detachable keyboard, connect the tablet to the keyboard base before
f11 while the computer boots, or press and hold
If your computer does not automatically restart in HP Recovery Manager, change the computer
f11 as you press the power button.
Restoring and recovery 67