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HP ENVY x360 Maintenance And Service Manual

Convertible notebook pc
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HP ENVY x360 Convertible Notebook PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

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Summary of Contents for HP ENVY x360

  • Page 1 HP ENVY x360 Convertible Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ......................... 3 Right side ................................3 Left side ................................. 5 Display ................................... 7 Display modes ................................ 8 Top ..................................9 TouchPad ............................. 9 Lights ..............................10 Buttons and speakers ........................11 Keys ..............................
  • Page 6 Downloading a BIOS update ................... 67 8 Using HP PC Hardware Diagnostics (UEFI) ...................... 68 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............68 9 Backing up, restoring, and recovering in Windows 10 ..................70 Creating recovery media and backups ........................ 70 Creating HP Recovery media (select products only) ................
  • Page 7 Using HP Recovery media to recover ................73 Changing the computer boot order ................74 Removing the HP Recovery partition (select products only) ......... 75 10 Backing up, restoring, and recovering in Windows 8.1 .................. 76 Creating recovery media and backups ........................ 76 Creating HP Recovery media (select models only) ................
  • Page 8 viii...

  • Page 9: Product Description

    Support for external 9.5 mm tray load, SATA, DVD+/-RW DL SuperMulti drive Audio and video Integrated HP TrueVision camera: HD (1280×720 by 30 frames/sec), fixed (no tilt), with activity light Dual digital microphones with appropriate software - echo cancellation, noise suppression...
  • Page 10 ● Intel Dual Band Wireless-AC 7265 802.11 ac 2x2 WiFi + BT 4.0 Combo Adapter (non vPRO) External media cards HP Multi-Format Digital Media Card Reader with push-push technology. Supports SD/SDHC/SDXC. Ports AC adapter: HP Smart pin plug (4.5-mm barrel) Audio: one combo audio-out (headphone)/audio-in (microphone) jack HDMI: v.

  • Page 11: External Component Identification

    ● Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Memory card reader Reads optional memory cards that enable you to store, manage, share, or access information.
  • Page 12 Component Description ● Off: The battery is not charging. Power connector Connects an AC adapter. Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

  • Page 13: Left Side

    Left side Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • Page 14 For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. Windows 10: Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. – or – To access the user guides, select the Start button, select All apps, select HP, and then select HP Documentation.

  • Page 15: Display

    Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. – or – To access the user guides, select the Start button, select All apps, select HP, and then select HP Documentation. Windows 8: Select the HP Support Assistant app on the Start screen, select My Computer, and then select User guides.

  • Page 16: Display Modes

    Display modes Your computer has a hinge that allows you to rotate the display 360 degrees. This allows you to use your computer in three modes: productivity mode, entertainment mode, or tablet mode. Mode Description Productivity To use the notebook in productivity mode, raise the display mode until you can view the display (about 90 to 100 degrees).

  • Page 17: Top

    TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 18: Lights

    Lights Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.

  • Page 19: Buttons And Speakers

    Buttons and speakers Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 20: Keys

    Keys Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with the key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.
  • Page 21 Icon Description Switches the screen image between display devices connected to the system. For example, if a monitor is connected to the computer, repeatedly pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor. Turns the radiance backlight keyboard (also known as keyboard backlight) feature off or on.

  • Page 22: Bottom

    Bottom Component Description Vents Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Speakers Produce sound.

  • Page 23: Locating System Information

    Locating system information The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: The labels described in this section are on the bottom of the computer. ● Service label—Provides important information to identify your computer.

  • Page 24: Illustrated Parts Catalog

    Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 25 Item Component Spare part number Display assembly 809386–001 TouchPad board (includes cable) 809387-001 Top cover (includes keyboard for use in the United States) 812879-001 Battery(3–cell, 43–Wh, 2.83–Ah, Li-ion) 761230-005 Hard drive (does not include hard drive bracket or hard drive connector cable): 1-TB, 5400-rpm, 7.2-mm 762990-005 750-GB, 5400-rpm, 7.2-mm...
  • Page 26 Item Component Spare part number 500-GB, 5400-rpm, 7.0-mm 778186-005 500-GB, 5400-rpm, 8 GB hybrid SSD, 7.0-mm 732000-005 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and hard drive 768020-001 connector cable) Solid State Drive (select models only) not spared Speaker Kit (includes left and right speakers and cable) 774605-001 USB/audio board (includes cable)

  • Page 27: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Display enclosure 812877–001 Display hinges (includes left and right hinges) 774596-001 Display hinge covers 774597-001 Antenna 774590-001 Webcam and microphone module 768040–001 (6a) Display cable kit(includes display and webcam cable) 809388–001 ● FHD models Display assembly subcomponents...

  • Page 28: Mass Storage Devices

    Item Component Spare part number Display panel kit, includes: 809386–001 Bezel/glass Raw display panel Fix bracket, touch control board, and backlight cable (not illustrated) ● FHD models Mass storage devices Component Spare part number Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 1-TB, 5400-rpm, 7.0-mm 762990-005 750-GB, 5400-rpm, 7.0-mm...

  • Page 29: Miscellaneous Parts

    Miscellaneous parts Component Spare part number HP Smart AC adapter, 45-W, non-PFC, 4.5-mm, non-slim 741727-001 Power cord (For use in North America, 3-pin, black, 1.0-m): 755530-021 Rubber Feet Kit 768019-001 Screw Kit 774604-001 HDMI to VGA adapter 701943-001 Miscellaneous parts...

  • Page 30: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 31: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 32: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 33: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 34: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 35: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 76 screws that must be removed, replaced, and/or loosened when servicing Authorized Service Provider only parts.

  • Page 36: Top Cover

    Top cover Description Spare part number Top cover with keyboard for use in the United States 812879-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the top cover, follow these steps: Turn off the computer.
  • Page 37 Remove the 12 Phillips PM2.5×6.0 screws (1) that secure the top cover to the computer. Separate the top cover from the computer by lifting up on the front of the top cover (starting near the touchpad) (1), and then lifting the cover up and off the computer (2) far enough to access the keyboard and touchpad cables on the system board.
  • Page 38 Disconnect the keyboard cable (1) and the touchpad cable (2) from the system board. Remove the top cover from the computer. Reverse this procedure to install the top cover. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 39: Battery

    To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Remove the three Phillips PM2.5×4.0 screws (1) that secure the battery to the computer.
  • Page 40 Remove the battery (2). Reverse this procedure to install the battery. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 41: Touchpad Board

    TouchPad board Description Spare part number Touchpad board (includes cable) 809387-001 Before removing the touchpad board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 42: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket and hard drive connector cable. These components are included in the Hard Drive Hardware Kit, spare part number 768020-001. Description Spare part number 1-TB, 5400-rpm, 7.0-mm 762990-005 750-GB, 5400-rpm, 7.0-mm 752099-005...
  • Page 43 Lift the hard drive out of the computer (3). If it is necessary to disassemble the hard drive, perform the following steps: Disconnect the hard drive connector cable (1) from the hard drive. Flex the sides of the bracket to remove the pegs from the holes in the hard drive (2). Remove the hard drive bracket (3) from the hard drive.
  • Page 44 Reverse this procedure to install the hard drive. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 45: Wlan Module

    WLAN module Description Spare part number Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0 Combo Adapter 784638–005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 46 NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable connects to the middle terminal on the WLAN module.

  • Page 47: Speakers

    Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 774605-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 48 Remove the speakers (4) from the computer. Reverse this procedure to install the speakers. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 49: Usb/Audio Board

    USB/audio board Description Spare part number USB/audio board (includes cable) 774600-001 Before removing the USB/audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 50: Fan

    Description Spare part number 778793-001 Before removing the fan, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 51 Remove the fan (3). Reverse this procedure to install the fan. Component replacement procedures...

  • Page 52: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 774599-001 Before removing the power button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 53 Remove the power button board and cable (3). Reverse this procedure to install the power button board. Component replacement procedures...

  • Page 54: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number Intel Core i7-5500U processor and a non-Windows 8 operating system 809384-001 Equipped with an Intel Core i7-5500U processor and the Windows 8.1 Standard operating system 809384–501 Intel Core i5-5200U processor and a non-Windows 8 operating system 809385-001...
  • Page 55 Remove the system board: Disconnect the following cables from the system board: (1): Power button board cable (2): Left display cable (3): Power connector cable (4): Right display cable (5): Fan cable (6): USB/audio cable (7): Hard drive cable Remove the two nuts (1) that secure the system board to the computer. Remove the five Phillips PM2.5×4.0 screws (2) that secure the system board to the computer.
  • Page 56 Flex the side of the computer so you can lift the heat sink out (3), and then lift the left side of the system board (4), and then pull it away from the side connectors and remove it from the computer. Reverse this procedure to install the system board.

  • Page 57: Memory Module

    Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: Navigate to www.hp.com. Click Support & Drivers > click Drivers & Software. In the Enter a product name/number box, type the computer model information, and then click Search.
  • Page 58 Disconnect the battery. Remove the WLAN module (see WLAN module on page 37). Remove the system board (see System board on page 46). Remove the memory module: Position the system board upside-down. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.) Remove the memory module (2) by pulling the module away from the slot at an angle.

  • Page 59: Heat Sink

    Reverse this procedure to install a memory module. Heat sink Description Spare part number Heat sink (includes replacement thermal material) 774595-001 Before removing the heat sink, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 60: Display Assembly

    Remove the heat sink (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and the system board components, it may be necessary to move the heat sink from side to side to detach it. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed.
  • Page 61 Disconnect the battery. To remove the display assembly: Disconnect the left display panel cable (1) from the system board. Disconnect the antenna cables (2) from the WLAN module. Disconnect the right display panel cable (3) from the system board. Remove two Phillips PM2.5×5.5 screws from each hinge (1) and the smaller Phillips PM2.5×3.6 screw from the right hinge (2) that secures the display assembly to the computer.
  • Page 62 CAUTION: Support the display assembly when removing the screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. Remove the display assembly from the computer (3). If it is necessary to replace any of the display assembly subcomponents: To remove the display panel and bezel from the display enclosure: NOTE: The display enclosure is available using spare part number 812878-001.
  • Page 63 Pry to separate the enclosure from the display (3). The webcam and microphone module is mounted on the inside of the bezel. To remove the webcam and microphone module: NOTE: The webcam is available using spare part number 768040-001. Position the display bezel/display panel assembly upside-down. Disconnect the cable (1) from the module.
  • Page 64 The touch screen display cable connects to the board at the bottom of the bezel. To disconnect the touch screen display cable from the display bezel, pull the cable upward to disconnect. NOTE: The touch screen display cable is available in the cable kit using spare part number 809388-001 for FHD panels.
  • Page 65 Remove the display/webcam cable (4). To remove the display panel from the bezel: NOTE: The display panel and bezel are available using spare part number 809386-001 for FHD panels. Position the display bezel/display panel assembly upside-down. If necessary, disconnect the display/webcam cable from the connector at the bottom of the display panel (1).
  • Page 66 Remove the display panel from the bezel (3). The display hinges are located in the display enclosure. To remove the display hinges: NOTE: The display hinges are available using spare part number 774596-001. Position the display enclosure so you can access the internal parts. Remove the four Phillips PM2.5×4.0 screws from the bottom of the hinges (1) and the two Phillips PM2.0×3.0 screws (2) from the top of the hinges that secure the hinges to the display enclosure.
  • Page 67 The hinge covers are installed on the display hinges. To remove the display hinge covers: NOTE: The display hinge covers are available using spare part number 774597-001. From the inside of the hinge covers, remove the two Phillips PM2.0×3.0 screws (one per hinge) (1) that secure the hinge covers to the hinges.
  • Page 68 Reverse this procedure to reassemble and install the display assembly. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 69: Power Connector Cable

    Power connector cable Description Spare part number Power connector cable 768012-001 Before removing the power connector cable, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 70 Remove the power connector (2) from the computer. Reverse this procedure to install the power connector cable. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 71: Using Setup Utility (Bios) In Windows 10

    To decide whether you need to update Setup Utility (BIOS), first determine the BIOS version on your computer. To reveal the BIOS version information (also known as ROM date and System BIOS): Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Starting Setup Utility (BIOS)

  • Page 72: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 73: Synchronizing A Tablet And Keyboard (Select Products Only)

    Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

  • Page 74: Using Setup Utility (Bios) In Windows 8.1

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 75: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. From the Start screen, type support, and then select the HP Support Assistant app. ‒ or – From the Windows desktop, click the question mark icon in the taskbar area of the Windows desktop.

  • Page 76: Using Hp Pc Hardware Diagnostics (Uefi)

    NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are offered. There are two options to download HP PC Hardware Diagnostics to a USB device.
  • Page 77 Use the categories listed to find your product. – or – Click Find Now to let HP automatically detect your product. Select your computer, and then select your operating system. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want.

  • Page 78: Backing Up, Restoring, And Recovering In Windows 10

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 79: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 80: Restore And Recovery

    HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition (select products only). If you have not already created recovery media, see...

  • Page 81: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 82: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.

  • Page 83: Removing The Hp Recovery Partition (Select Products Only)

    Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from the HP Recovery partition.

  • Page 84: Backing Up, Restoring, And Recovering In Windows 8.1

    Use HP Recovery Manager after you successfully set up the computer to create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 85: Using Windows Tools

    The creation process can take an hour or more. Do not interrupt the creation process. ● If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue, and the remaining discs will be burned.

  • Page 86: Restore And Recovery

    ● On select models, if you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications.

  • Page 87: Using The Hp Recovery Partition (Select Models Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 88: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection for an optical drive or a USB flash drive.

  • Page 89: 11 Specifications

    11 Specifications Computer specifications Metric U.S. Dimensions Width 38.37 cm 15.11 in Depth 25.85 cm 10.18 in Height (front to back) 2.36 cm .93 in Weight 2.29 kg 5.07 lb Input power Operating voltage and current 19.5 V dc @ 2.31 – 45 W (select models only) Temperature Operating 5°C to 35°C...

  • Page 90: Hard Drive Specifications

    Metric U.S. Pixel resolution Pitch 0.252mm x 0.252mm Format 1366×768 Configuration RGB vertical stripe Backlight Character display 80 × 25 Total power consumption 2.0 W Viewing angle ±65° horizontal, ±50° vertical (typical) Hard drive specifications 500 GB* 750 GB* 1 TB* 500-GB* hybrid Dimensions Height...

  • Page 91: 12 Power Cord Set Requirements

    12 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 92 Country/region Accredited agency Applicable note number South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 93: 13 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...

  • Page 94: Index

    Setup Utility 63, 66 spare part number 19 removing 59 updating 63, 66 display panel (raw) HP PC Hardware Diagnostics (UEFI) Bluetooth label 15 spare part number 20 using 68 boot order display panel, product description 1...
  • Page 95 72, 78 labels removal 44 USB flash drive 73, 79 Bluetooth 15 spare part number 18, 44 using HP Recovery media 71, 77 regulatory 15 power button, identifying 5, 11 recovery media serial number 15 power connector cable creating 70, 76...
  • Page 96 Speaker Kit webcam, spare part number 18 spare part number 19 speakers webcam/microphone module, identifying 11 removing 55 removal 39 Windows spare part number 39 system restore point 70, 71 specifications Windows key, identifying 12 computer 81 Windows tools display 81 using 71 hard drive 82 Windows tools, using 77...

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