Using The Hp Cloud Recovery Download Tool To Create Recovery Media; Restoring And Recovery; Restoring, Resetting, And Refreshing Using Windows Tools; Restoring Using Hp Recovery Manager And The Hp Recovery Partition - HP ENVY x360 15 Maintenance And Service Manual

Using the HP Cloud Recovery Download Tool to create recovery media

To create HP Recovery media using the HP Cloud Recovery Download Tool:
1. Go to http://www.hp.com/support.
2. Select Software and Drivers, and then follow the on-screen instructions.

Restoring and recovery

Restoring and recovery can be performed using one or more of the following options: Windows tools, HP
Recovery Manager, or the HP Recovery partition.
IMPORTANT:

Restoring, resetting, and refreshing using Windows tools

Windows offers several options for restoring, resetting, and refreshing the computer. For details, see Using
Windows tools on page 51.

Restoring using HP Recovery Manager and the HP Recovery partition

You can use HP Recovery Manager and the HP Recovery partition (select products only) to restore the computer
to the original factory state:
Resolving problems with preinstalled applications or drivers—To correct a problem with a preinstalled
●
application or driver:
1. Type recovery in the taskbar search box, and then select HP Recovery Manager.
2. Select Reinstall drivers and/or applications, and then follow the on-screen instructions.
Using System Recovery—To recover the Windows partition to original factory content, select the System
●
Recovery option from the HP Recovery partition (select products only) or use the HP Recovery media. For
more information, see Recovering using HP Recovery Manager on page 53. If you have not already created
recovery media, see Creating HP Recovery media (select products only) on page 51.
● Using Factory Reset (select products only)—Restores the computer to its original factory state by deleting
all information from the hard drive and recreating the partitions and then reinstalling the operating system
and the software that was installed at the factory (select products only). To use the Factory Reset option,
you must use HP Recovery media. If you have not already created recovery media, see Creating HP
Recovery media (select products only) on page 51.
NOTE: If you have replaced the hard drive in the computer, you can use the Factory Reset option to install the
operating system and the software that was installed at the factory.
66 Chapter 9 Backing up, restoring, and recovering
Not all methods are available on all products.