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Troubleshooting and tips
Troubleshooting and tips
Troubleshooting
Troubleshooting
Tips
Troubleshooting
If a fault occurs in your Pocket PC, try to fix it with the measures described in this
chapter. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
► Switch the Pocket PC off.
► Contact your sales outlet or our hotline/help desk.
Installing new software
Software
Installation, new software
You will find information on installing supplementary programs in the ActiveSync help file that
will be available to you after installing ActiveSync on your computer.
► When installing programs or drivers, important files may be overwritten and modified. You
should make a backup before the installation so that you can still access the original files after
installation should an error occur (see
The Pocket PC's time or date are not correct
Date is incorrect
Incorrect date/time
Time
Winter time
Summer time
Time is not correct
Cause
Time and date are incorrect.
The Pocket PC's display remains dark
Dark display
Display
Cause
Backlight is switched off.
The display is difficult to read
Bright display
Display is difficult to read
Display, difficult to read
Cause
Reflected glare
76
"Data synchronisation with ActiveSync", Page
Troubleshooting
► Tap on the Clock symbol under Start – Settings – System.
► Changing the time
or
► Connect your Pocket PC to your computer via
ActiveSync.
► Synchronise data between the Pocket PC and the
computer. The time and date are also synchronised
in the process.
Troubleshooting
► Press and hold the End button.
Troubleshooting
► Turn the Pocket PC until you can see the information in
the display again.
A26391-K182-Z120-1-7619, edition 2
22).
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